Widecalfbootsstore Avaliações 

108
•
O TrustScore é 3 de um total de 5

3,0

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Veja o que dizem as avaliações

Avaliado com 3 de um total de 5 estrelas

The quality of the boots is great but unfortunately they didn't fit. I'm having real trouble trying to return them as UPS require a phone number, which isn't available. I wouldn't buy from here again,... Ver mais

Avaliado com 3 de um total de 5 estrelas

Wonderful boots but a pain importing them, it would normally be fine except UPS took the import tax out of my account four times. This is a stressful situation especially when I am sat at home ill wit... Ver mais

Avaliado com 1 de um total de 5 estrelas

So I measured my calves carefully and my husband checked them. I was very excited about these boots as they were a 50th birthday present. So when they arrived I was totally disappointed that they didn... Ver mais

A empresa respondeu

Avaliado com 2 de um total de 5 estrelas

Lovely boots, though a little smaller on the calf than I measured for on the site which is a little annoying as that was literally the point. Would suggest anyone from the UK reconsider the purcha... Ver mais

A empresa respondeu

3,0

Bom

O TrustScore é 3 de um total de 5

108 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

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Não respondeu a avaliações negativas

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3,0

Todas as avaliações

(108)

4 avaliações nos últimos 12 meses

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Avaliado com 4 de um total de 5 estrelas

Mostly a first class service

Mostly a first class service. My e mail query was answered promptly and it was easy to order thereafter.My order arrived quickly and I am thrilled with my boots. I only took off a star because next time I tried to log in it wouldn't accept the password I set up and I had no reply when I tried to reset it. I'm not put off and will be on the look out for more boots as further stock comes in.

1 de agosto de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I’ve always had trouble getting boots…

I’ve always had trouble getting boots to fit my big calf and the embarrassment in the shops not being able to do the zipper up . But after finding this website I was over the moon . I’ve got some lovely looking country boots, so much so I’ve been telling everyone at my work place about the website and what great choice of boots to choose from .

22 de julho de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Beautiful boots

Beautiful boots, luxurious leather and a perfect fit.
I have struggled to find good quality boots which fit well, until now that is.
I will certainly be using this company again and sharing the website with my friends.
I can’t tell you just how wonderful it was to put on these lovely boots and find the fit was perfect. Super with jeans and stunning with a dress.
Well worth the price tag 😀😀

24 de junho de 2020
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

I had problems in using the website to…

I had problems in using the website to return the boots. Because the boots were faulty I had to upload photos so they could contact the manufacturer. Not really my problem but this feature wasn't working and so it was frustrating. Customer services said I had to use the faulty goods return despite there being a guaranteed returns policy anyway. In the end I just did a ordinary return - hope this means doesn't mean someone else gets the boots that had clearly been worn.

9 de dezembro de 2019
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I have never been able to find boots…

I have never been able to find boots wide enough around the calf, but with these I can even wear jeans inside. Was so pleased I have purchased another pair in a different colour. The leather is beautiful and the zipper good quality. Your products have made a 71 year old very happy to be as fashionable as any 21 year old, for the first time in my life. Thank you. Can anything be improved, I don’t think so.

29 de novembro de 2019
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great products

Great products, super fast delivery, excellent service all round.
I would definitely recommend to try the website. Boots are a perfect fit. Really pleased with the service and items.

3 de outubro de 2019
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Would NOT recommend

First time using this website / store

Firstly the company it is not in the UK

I made 4 calls to the customer service for advice before ordering to avoid a return but still received wrong sized boots

The customer service team in my opinion do not have an understanding of the boots sizing and I state this with confidence after speaking to 4 different employees

Would not recommend this site

Jilsen Boots / Duo Boots both outstanding

17 de setembro de 2019
Avaliação não solicitada
logotipo da Widecalfbootsstore

Resposta da Widecalfbootsstore

Dear Elaine,

First of all, we are sorry to hear that you are so disappointed by your experience with our company and if you were informed that we were based in the UK. In our 'about us' section on our website, we clearly state that we are not UK-based.

We would also like to apologise for the boots you ordered did not fitting quite right, which I can see has been communicated to our customer service team. We of course understand the frustration of ordering a product online and then it not fitting quite right, though this is of course always a small risk when ordering online. We will be looking into the matter with our supplier, who provides us with all of our sizing information, to ensure that everything is up to date and correct.

Once again, our sincerest apologies that the boots didn't fit as expected. If you have any questions, please do not hesitate to contact our customer service team at customerservice@etrias.co.uk.

Kind regards,
Etrias Customer Service

Avaliado com 5 de um total de 5 estrelas

Absolutely lovely boot

Absolutely lovely boot, well made, good quality and very versatile.
A boot that caters for an extra large calf but standard foot!
The service was great, easy to other and kept me informed of delivery which arrived when they said! Perfect

28 de novembro de 2018
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I cannot praise this company enough!

I cannot praise this company enough! I have always wanted a pair of knee length boots but have never managed to get any to fit my large calves. Searching on the internet I discovered this company and was over the moon. Such a range for me to choose from. I ordered my boots on a Friday and received them on Monday - all the way from Holland! The boots are a delight to wear and superb quality and lovely leather. Thank you so much .

26 de outubro de 2018
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Very happy with it

I struggle with getting wider calf boots that at the same time are excellent quality and look stylish. A friend recommended this website. Normally wider calf boots are chunky riding boots, but not on this website - so many choices of styles and colours. You put in your actual measurements, it calculates the size for you, and voila. I ordered high leg heeled Jilsen pair, for the price, they are an excellent choice, as it is minimum half of the made to measure boots here in London. I am very happy with the ease of the website, the breadth of the choices, amazing speed with which I received the goods, literally 2 days and they were here, excellently packed, at that. Will definitely use again.

22 de outubro de 2018
Avaliação não solicitada

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