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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Excellent service and response from Wifi Heroes. From our initial enquiry, Barry was booked for a couple of days later for an assessment. He spent a couple of hours at the property and gave us clear... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Excellent service fitting and then continuing to provide support for new 3G sim card based wifi system. Now have 80-120 mb download speeds which works vs the old BT system which got 3mb and continual... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Matt arrived on time after sending text stating his eta. He consulted with me on the simplest way to provide the best solution. Matt installed two access points in an efficient clean manner with the f... Ver mais

Avaliado com 5 de um total de 5 estrelas

WiFi heroes are aptly named. Living in an old house, the signal was totally unreliable, always going down and invariably just before or during a meeting. They came, surveyed and sorted. Our WiFi now... Ver mais

Detalhes da empresa

  1. Serviços e Manutenção de Computadores
  2. Empresa de Automação Residencial

Escrito pela empresa

Struggling With Poor WiFi? Kiss Your WiFi Problems Goodbye With Our Money Back Guarantee WiFi Service. We offer fixed fee Wifi services covering both domestic and commercial customers all over the south east of England.


Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

259 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 50% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

The team were very flexible with time…

The team were very flexible with time slots and very quick to resolve my issues. My wifi is now flying.

25 de março de 2026
Avaliação não solicitada
logotipo da WiFi Heros

Resposta de WiFi Heros

Thank you very much for your kind message and we always do our best to accomodate our customer's availability !

Avaliado com 5 de um total de 5 estrelas

WiFi Heroes

Excellent workmanship by your engineer and enjoying really good connectivity for first time in years

9 de março de 2026
Avaliação não solicitada
logotipo da WiFi Heros

Resposta de WiFi Heros

That's fantastic to hear! We're so glad your engineer was able to provide excellent service and that you're finally experiencing the connectivity you deserve. Thank you for taking the time to share your positive experience. We appreciate your business!

Avaliado com 5 de um total de 5 estrelas

Amazing service from Ash

Ash attended my property which already had a UniFi system installed but was experiencing ongoing issues. He quickly identified and fixed faulty data sockets, reprogrammed the access points, and updated the firmware. The difference was immediate — the network is now stable, fast, and working exactly as it should. Ash was professional, knowledgeable, and clearly very experienced with UniFi systems. I would highly recommend him for network troubleshooting and repairs.

20 de janeiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

What an experience

What an experience. As someone with limited tech experience it was great to be guided by Neil kn what he was actually doing. Very professional and efficient

15 de janeiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Incredible service from start to…

The whole experience was seamless from beginning to end. It’s rare to come across a company that is so dependable and genuinely invested in delivering a great service. Everything was handled with care and professionalism, making the process stress-free. I wouldn’t hesitate to recommend them

20 de janeiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Had some wifi issues at my music…

Had some wifi issues at my music studio. Spoke to a representative on the phone and got great advice as well as an amazing service. Their priority was about making sure we got great wifi rather than how much money to charge.

14 de janeiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Incredible service from start to…

Incredible service from start to finish. It’s refreshing to know there are still great, reliable companies out there that truly care about their customers. Professional, trustworthy, and a pleasure to work with would highly recommend them!

16 de janeiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Outstanding service from WifiHeros

Outstanding service from WifiHeros! They truly went above and beyond to make sure our home has excellent WiFi coverage in every room. From the very beginning, they were honest, knowledgeable, and completely transparent with pricing—no surprises at all. They took the time to explain everything clearly and made sure the setup was perfectly tailored to our home’s needs. The difference in our WiFi performance is night and day. If you’re looking for reliable, professional service and great results, I highly recommend WifiHeros!

26 de novembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Amazing team

Amazing team, communicated well when I first used their services 7 years ago and was very pleased to see some of the same team back out. Really polite lads and great company to work with and have already recommended to my neighbour and family member refurbish his home

12 de janeiro de 2026
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

Be very careful as you proceed here.

Be very careful as you proceed here. I had brusque, even vaguely threatening-toned calls and texts after writing for Trustpilot that my experience had been unsatisfactory due to this person's hard attitude in dealing with me. This company's own operatives are aware that head office coerces reviews they seek from customers and are not always as they appear.

26 de dezembro de 2025
Avaliação não solicitada
logotipo da WiFi Heros

Resposta de WiFi Heros

We’re sorry to hear that you were unhappy with your experience and appreciate you taking the time to leave feedback.

For clarity, our records show that you were contacted several times regarding an optional management service linked to your account. On each occasion, you declined to renew the service, which we acknowledged. However, the service remained active while the account was over three months overdue, and you were made aware that continued non-payment could result in suspension.

Unfortunately, as a business, we’re unable to keep unpaid services active indefinitely. The suspension of service was carried out in line with our terms and conditions, which apply equally to all customers.

We strongly refute any suggestion of coercion or inappropriate conduct. Our team’s intention is always to communicate professionally and transparently, and we take all feedback seriously.

We regret the inconvenience caused and are happy to review the matter further if you wish to contact us directly so we can look into your account in more detail.

Avaliado com 5 de um total de 5 estrelas

Efficient & knowledgeable service

Excellent service and response from Wifi Heroes. From our initial enquiry, Barry was booked for a couple of days later for an assessment. He spent a couple of hours at the property and gave us clear advise for our poorly connected area. Installation was booked for just over a week later and the lads helped us get all our appliances connected & only left once we were happy. Highly recommend. These guys are super efficient and knowledgeable.

21 de outubro de 2025
Avaliação não solicitada
logotipo da WiFi Heros

Resposta de WiFi Heros

Thank you so much for your kind words! We're thrilled to hear you had such a positive experience with Wifi Heroes, from Barry's assessment to the final installation. We're dedicated to providing excellent service and ensuring our customers are completely satisfied with their connectivity. We appreciate you recommending us!

Avaliado com 5 de um total de 5 estrelas

Excellent service fitting and then…

Excellent service fitting and then continuing to provide support for new 3G sim card based wifi system. Now have 80-120 mb download speeds which works vs the old BT system which got 3mb and continually dropped out!
Samuel, Barry and Ash did a brilliant job and the service was worth every penny. Wouldn’t hesitate to recommend Wifi Heros.

21 de outubro de 2025
Avaliação não solicitada
logotipo da WiFi Heros

Resposta de WiFi Heros

Thank you so much for your kind words! We're thrilled to hear you had such a positive experience with Wifi Heroes. We're dedicated to providing excellent service and ensuring our customers are completely satisfied with their connectivity. We appreciate you recommending us!

Avaliado com 5 de um total de 5 estrelas

Wi Fi - 100% improvement

I was a little apprehensive in placing the order for this wifi upgrade initially but after the first few days of operation it is proving to be “as promised”.We are in a rural location but now have a strong wifi signal all over the house and in the garden workshop (about 40 meters away), which was not previously the case. The 2 engineers arrived on time and carried out the work efficiently and politely and when the install was complete they demonstrated the signal strength in all areas of the house and workshop. I would recommend WiFi Heroes to anybody who wants to improve the wifi in and around their house.

9 de dezembro de 2025
Avaliação não solicitada
logotipo da WiFi Heros

Resposta de WiFi Heros

Thank you so much for taking the time to leave such a positive review. We understand that investing in a Wi-Fi upgrade can feel like a big step, so we are thrilled to hear that the system is performing exactly as promised. It’s great to know that you are now enjoying a strong, reliable signal throughout your entire property. I will be sure to pass your kind words on to the engineers who carried out your installation. Thank you for choosing WiFi Heroes!

Avaliado com 5 de um total de 5 estrelas

If it’s important do it well

The engineer sent to do the job was very friendly, experienced and helpful. WiFi Heroes are not cheap but you get what you pay for. If WiFi is important to you or your business, they are a very strong choice.

4 de dezembro de 2025
Avaliação não solicitada
logotipo da WiFi Heros

Resposta de WiFi Heros

Thank you for the recommendation. We’re glad our engineer’s expertise met your expectations and that you’re satisfied with the quality of our service. Thanks for choosing WiFi Heroes!

Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service. From start to finish they did a great job. Matt who fitted was very polite, respectful of property and a very nice man.

12 de novembro de 2025
Avaliação não solicitada
logotipo da WiFi Heros

Resposta de WiFi Heros

Thank you for the recommendation. We’re glad our engineer’s expertise met your expectations and that you’re satisfied with the quality of our service. Thanks for choosing WiFi Heroes!

Avaliado com 5 de um total de 5 estrelas

Had fibre run into an external garage…

Had fibre run into an external garage this week. No issues at all. Probably here two hours maximum and left with full bar WiFi in a spot that previously behaved like the edge of Alaska. Nice and polite bloke as well. Would recommend.

6 de novembro de 2025
Avaliação não solicitada
logotipo da WiFi Heros

Resposta de WiFi Heros

Thank you for the recommendation. We’re glad our engineer’s expertise met your expectations and that you’re satisfied with the quality of our service. Thanks for choosing WiFi Heroes!

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