wiggykit.com Avaliações 

68
•
O TrustScore é 4 de um total de 5

4,1

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Great, slightly different but highly wearable pieces that last and can be worn season after season, mixed and matched. Good quality fabrics and craftsmanship. Favourites appear in different shades and... Ver mais

A empresa respondeu

Avaliado com 3 de um total de 5 estrelas

I’m relatively happy with the garment, although the buttons are extremely difficult to undo and the top button is hanging by a thread. That is not acceptable as the top was not inexpensive.I will hav... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Wiggykit is the best English women's clothing brand on the market. It is original, well made and great fun. Every piece is designed with thought and always has a cool twist on classic clothes. The... Ver mais

A empresa respondeu

Avaliado com 2 de um total de 5 estrelas

Apart from charging for postage- even for repeating customers, the service is lacking and slow. I purchased a dress from the pop up store and then discovered they had not given me the belt or a paper... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de moda feminina
  2. também em
  3. Design de Moda
  4. Loja de Roupas

Escrito pela empresa

Wiggy Kit is a women’s ready-to-wear brand founded in 2015 by Wiggy Hindmarch.  Designed with versatility, functionality and longevity in mind, each piece is created to be worn multiple ways and work seamlessly with past and future collections. Inspired by travel and a global lifestyle, Wiggy Kit helps women build a timeless wardrobe that adapts effortlessly to every part of their lives.


Informações de contato

4,1

Muito Bom

O TrustScore é 4 de um total de 5

68 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 87% das avaliações negativas

Normalmente responde dentro de 1 semana

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4,1

Todas as avaliações

(68)

49 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Quick delivery (overnight) always…

Quick delivery (overnight) always helpful people online. And as always beautiful quality clothing.

27 de janeiro de 2026
logotipo da wiggykit.com

Resposta da wiggykit.com

Thank you for such a wonderful review! We’re so happy to hear you loved the overnight delivery and found our team helpful. Hope the event in New York is a great success.

WIGGY KIT - Customer Services

Avaliado com 5 de um total de 5 estrelas

Adore every single item!

This is the fourth piece I have purchased from Wiggy Kit this year and I truly adore every single item.

I am 5ft 1 and a size 6, and finding beautiful clothes that fit well can be a real challenge. Somehow, everything I have bought from you fits perfectly. I am so grateful, especially as I imagine these pieces are designed with much taller women in mind - they just fit me differently but I still love it!

I am very much looking forward to continuing to build my Wiggy Kit collection.

Super fast dispatch and delivery is an added bonus.

28 de janeiro de 2026
Avaliação não solicitada
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Resposta da wiggykit.com

Thank you for leaving us a review. It honestly means the world to hear that you adore every piece, especially knowing this is your fourth Wiggy Kit purchase this year, you truly are building your Kit!

We know how tricky it can be to find beautiful clothes that truly fit and can’t wait to see your Wiggy Kit collection continue to grow, we’ll keep doing our very best to make sure every delivery arrives promptly.

Thank you again for your support.

WIGGY KIT - Customer Services

Avaliado com 5 de um total de 5 estrelas

The skirt came in record time-sooner…

The skirt came in record time-sooner than expected. It lived up to the picture and description. Questions were answered very promptly. Excellent company with which to deal. Much appreciated.

20 de janeiro de 2026
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Resposta da wiggykit.com

Thank you so much for your lovely review, we really appreciate it. We’re delighted to hear your skirt arrived so quickly and that it lived up to the photos and description. It’s also great to know our team was able to answer your questions promptly. Thank you for taking the time to share your experience, and we hope to welcome you back again soon. 😊

WIGGY KIT - Customer Services

Avaliado com 5 de um total de 5 estrelas

Wicked Wiggy Kit

This is the first time I have shopped at Wiggy Kit and so impressed. I purchased the black keyhole sweater and Benedict trousers. Confirmation notifications were on point, the order was dispatched without any delay and arrived well packaged, protecting the much anticipated ‘box’ from the elements (my pet hate is couriers just leaving packages on the doorstep come rain or shine - more often rain in Scotland). Both items were gorgeous, unusual and a cut above in terms of quality. Unfortunately the Benedict trousers were a bit on the large size and I decided to return them. This process was straightforward and I have been kept up to date regarding refund. In summary my experience was marvellous and I will be returning and recommending others to view.

20 de janeiro de 2026
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Resposta da wiggykit.com

Thank you for taking the time to share such a thoughtful review, we’re delighted to hear about your first experience with Wiggy Kit.

We’re really glad the return process was smooth and well communicated, even when something isn’t quite the right fit, it’s important to us that it’s hassle-free.

Your kind words about the quality and uniqueness of our pieces mean the world to us. Thank you for recommending us, we can’t wait to welcome you back again soon with our new collection. 

WIGGY KIT - Customer Services

Avaliado com 5 de um total de 5 estrelas

Always Excellent Customer Service

Superfast and helpful response from Vanessa regarding an exchange for a larger size. It makes such a difference when you have a prompt response and don't have to keep chasing up for a reply. Problem sorted - many thanks. Love all of WK's collection and will continue to buy knowing that the support from Customer Service is so professional.

3 de dezembro de 2025
Avaliação não solicitada
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Resposta da wiggykit.com

Thank you for leaving us a review. We’re delighted to hear that Vanessa was able to assist you quickly and make your exchange smooth. Providing prompt, professional support is incredibly important to us, and it’s wonderful to know it made a difference.

We appreciate your continued support and are thrilled that you love the Wiggy Kit collection. If you ever need anything else, we’re always here to help.

WIGGY KIT - Customer Services

Avaliado com 5 de um total de 5 estrelas

The Bowery Shirt and Skirt - Just a lovely company to deal with and…

Just a lovely company to deal with and loved my purchase - the Bowery skirt and top, I wore it to a black tie wedding, just perfect

24 de novembro de 2025
Avaliação não solicitada
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Resposta da wiggykit.com

We're delighted to hear that you love the Bowery shirt and skirt and that it was the perfect for the event.

We truly appreciate you taking the time to share your experience with us and that we are a great company to deal with 🫶

WIGGY KIT - Customer Services

Avaliado com 5 de um total de 5 estrelas

Amazing customer service!!

Amazing customer service!!! Tracked down my most wanted PJ’s in the pop up shop. Couldn’t get there as abroad but customer service went above and beyond and had them sent out to me. Thank you they are dreamy. :)

6 de novembro de 2025
Avaliação não solicitada
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Resposta da wiggykit.com

Thank you so much for your kind words. We’re so glad we could help you get your hands on those PJ's, even from abroad!

It means a lot to us that you took the time to share your experience, and we're thrilled that you're happy with them.

WIGGY KIT - Customer Services

Avaliado com 5 de um total de 5 estrelas

Wow 😲 ...love it ..✨💥✨ love wiggy

Wow 😲 ...love it ..✨💥✨ love wiggy, it just lifts you like no other brand ..arrived in beautiful packaging , really is special ..
Spoke with Vanessa customer service , such super sweet and helpful... What's more to say , absolutely love it all round. But most importantly makes me feel fab , and that is the gem ✨ .. absolutely delighted again 🙏

30 de julho de 2025
Avaliação não solicitada
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Resposta da wiggykit.com

Thank you so much for leaving us a review. We’re absolutely delighted to hear how much you love Wiggy Kit, it means a lot to us knowing that our pieces lift you like no other brand 🫶

We put a lot of care into every detail, from the packaging to the product itself. We're also glad Vanessa was able to assist, she’ll be thrilled to hear your kind words!

Thank you again for your support and your kind words.

WIGGY KIT - Customer Services

Avaliado com 5 de um total de 5 estrelas

Great quality shirt and excellent customer service

I ordered the tab shirt and was really impressed with the fit, fabric and overall craftsmanship- it looks and feels fantastic.

Unfortunately the first shirt I received had a small mark on it which was disappointing. However I contacted customer service and they responded quickly and professionally. They arranged postage labels for my return and arranged a replacement with no fuss and the new shirt arrived in perfect condition.

Things can go wrong occasionally but what really matters is how a company handles it and in this case, the service was faultless. I wouldn’t hesitate to order again.

23 de julho de 2025
Avaliação não solicitada
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Resposta da wiggykit.com

Thank you so much for your thoughtful review and kind words! We're thrilled to hear that you're impressed with the fit, fabric, and craftsmanship of the Tab Shirt, it means a lot to us.

We’re sorry that your first shirt arrived with a mark on it, but glad we could quickly make things right. Your understanding and patience are greatly appreciated, and we're delighted that the replacement met your expectations.


WIGGY KIT - Customer Services

Avaliado com 5 de um total de 5 estrelas

Improved refunds

In the past, there have been delays in receiving a refund. However, the cut of the clothes is fantastic and the materials are always lovely so I always reorder. This month, I ordered the Loft Boilersuit in two sizes (it comes up large). I received my refund very quickly for the returned size.

21 de março de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Takes weeks to get refunded!

took 17 days to issue a refund which still has not landed in my bank account (and was charged £11 for the postage, which was made clear but still hurts). Would not buy again from them because of this.

23 de fevereiro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

The customer service and the clothes…

The customer service and the clothes are simply wonderful! I have not experienced such personal, responsive and caring service for such a long time.....and with beautiful clothes too....a dream!

29 de janeiro de 2025
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

3 weeks for a refund is ridiculous

I love Wiggy Kit clothes but the company’s customer service leaves a lot to be desired.

They take 2 weeks after receiving a return before issuing a refund which then takes another week to hit your account. For a company selling big ticket items and not offering exchanges this is unacceptable and out of line with the time taken by the vast majority of similar retailers.

I have also had many poor interactions with customer service over the years with incorrect information on stock and generally unhelpful replies.

1 de outubro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Very disappointed with this Company.

Very disappointed with this Company.
I purchased the Black wool bodysuit last Winter (23/24)
I have worn it a handful of times but due to the fact that the body poppers are not backed onto anything despite being careful how I fasten and unfasten, the fabric has ripped around the popper fastenings.
Wiggy Kit have said that as no one else has reported same it's my responsibility and refused to do anything more. It was a considered purchase and I believe it's a fault in the design not to have backed the poppers onto a fastening panel. they are leaving it to me to get a seamstress to do that. I fundamentally disagree and I won't be purchasing through them again for this reason. A warning for anyone else with this item.

13 de junho de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Beautifully crafted with exquisite…

Beautifully crafted with exquisite fabrics. Expensive but worth it as they are wardrobe staples that will be loved and worn for years! This is the way fashion should be …reminiscent of the way our mothers bought clothes to last and become best friends.

25 de maio de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Wonderful, personalized customer service! A lovely small brand to support.

I have been a loyal and long-time customer of Wiggy Kit. Recently, I had a few small concerns with a couple of orders and reached out to their customer service team and their response and assistance solidified my loyalty to the brand. Not only did they resolve my issue in a timely manner, they were considerate of my asks and wanted to ensure I had a good experience. Customer service is crucial for all brands, especially smaller brands, and Kate at Wiggy Kit was wonderful. Thank you, and I look forward to continuing to add to my Wiggy Kit collection!

10 de maio de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Love this brand

Fabulous quality and designs; very unique clothing that always draws compliments. Very good customer service.

19 de março de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Appalling garment & appalling customer…

Appalling garment & appalling customer service. The shirt is no better than a second, it's huge and the arms are so long it's a joke. Appalling customer service. The item came creased and customer service literally told me to steam it!!!..... It also has a dirty mark which they say is the lace under the fabric. Either way they have sold a sub standard garment. My advice don't buy from this company.

22 de fevereiro de 2024
Avaliação não solicitada

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