We’ve had an ongoing appetite problem with our mini schnauzer, particularly with the first meal of the day. She had been on the same food for her entire 10 years or so but out of the blue started... Ver mais
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ok, so I made a complaint via email from their website and via my order email but heard nothing back So I took to the reviews and let my annoyance known They replied and apologised form not respon... Ver mais
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I have 3 fussy dogs and for years I've been struggling to get the right food, when I put the dry and wet food down they have eaten the lot, they are happy with both wet and dry, I would recommend any... Ver mais
Reggie continues to enjoy and thrive on Wild Antler food. It contains all the offal and vital nutrients so that I’m confident he gets a complete diet. He enjoys home cooked fish and meat too but I... Ver mais
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Detalhes da empresa
Escrito pela empresa
We cater to your dogs' cravings for wild flavours. Our family-owned brand, guided by our passion for canine well-being, provides low-fat, nutritious venison-based dog food and treats. Inspired by our working dog's love for venison, we ensure your pets enjoy the best natural, wholesome meals. Experience the wild side of pet care with Wild Antler.
Informações de contato
10 Ailwin Road, IP32 7DS, Bury St. Edmunds, Reino Unido
- 01284844242
- info@wildantler.co.uk
- wildantler.co.uk
4,8
Excelente
304 avaliações
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Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
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It seems that there are now less sticks…
It seems that there are now less sticks in the pack but possibly they weight more. Nevertheless, my dog got used to finishing the pack in time for resupply to arrive. Now there's almost two weeks gap. Quality is outstanding though
6 de abril de 2026
Resposta da wildantler.co.uk
We really appreciate your feedback and understand your concern. You’re absolutely right—sometimes the number of sticks can vary slightly as they’re packed by weight, which can mean fewer but chunkier pieces.
That said, we completely get how that can affect your dog’s routine, especially if they’re used to finishing a pack just in time for the next delivery. We’d be more than happy to help you adjust your order or recommend an option that better suits your schedule—just get in touch with us anytime 😊
We’re so glad to hear you’re happy with the quality, and we really appreciate your continued support! 🐶🦌
High quality food which my dog loves
High quality food which my dog loves. She has a few intolerances but this food suits her perfectly. Customer service is excellent and deliveries are on time. Very pleased with Wild Antler all round.
31 de março de 2026
Resposta da wildantler.co.uk
We’re delighted to hear the food is a great fit for your dog, especially with her intolerances—that’s so important, and we’re really glad we can help.
It’s also fantastic to know you’ve been happy with our customer service and reliable deliveries. Your kind words mean a lot to our team.
Thanks again for your support—we truly appreciate it! 🐶🦌
Fabulous product
Fabulous product, my dogs love them, have them every two months. Keep doing what you are doing.
13 de março de 2026
Resposta da wildantler.co.uk
We’re delighted to hear your dogs are loving the antlers and enjoying them regularly—it’s great to know they’re a firm favourite every couple of months 🐶
We really appreciate your kind words and support. We’ll definitely keep doing what we’re doing! 🦌
Amazing products, amazing service!
I honestly cannot rate Wild Antler highly enough. Despite it being Crufts week, when they were busy at Crufts, they still managed to dispatch my order within hours, and it arrived the next day! Truly exceptional service, and a truly exceptional product. Otis, our Golden Retriever will sell his soul for all of their products. As soon as the parcel arrives, he guards it with his life!
5 de março de 2026
Resposta da wildantler.co.uk
We’re absolutely delighted to hear you had such a great experience—even during a busy time like Crufts! Our team works hard to keep things running smoothly, so it means a lot to know your order arrived so quickly.
Otis sounds like a true character—guarding the parcel is always a good sign we’ve done something right! 🐶 We’re so pleased he loves the products that much.
Thanks again for your kind words and support—we really appreciate it! 🦌
The best company by far!When the delivery company could not…
When the delivery company could not deliver the frozen product on time wildantler would not send it out to us as they wouldn't risk it being partially defrosted. We have been with some of the top raw food sellers who have not done that, so lost our custom. Wildantler are very communicative and the product is the best! As long as they are selling we are buying. Fantastic company!
2 de março de 2026
Resposta da wildantler.co.uk
Thank you so much for your wonderful review and for your loyalty. We’re delighted to hear that our communication and commitment to delivering your order in perfect condition made a difference. We never want to risk our food arriving anything less than safely frozen, so your understanding truly means a lot. It’s especially lovely to hear that you rate our product so highly.
Fabulous quality food that the dogs love
Fabulous quality food that the dogs love and keep them healthy inside and out. Fast delivery and nothing is too much trouble if I have a question.
28 de fevereiro de 2026
Resposta da wildantler.co.uk
Thank you so much for your wonderful review. We’re delighted to hear that your dogs are thriving and enjoying the food. It also means a lot to know that you’ve been happy with our service and support. We really appreciate your kind words and your continued trust in us.
Awful customer service!!
I’ve tried to cancel the order but no one is answering their phones or replying to my emails! Awful customer service!!
5 de março de 2026
Resposta da wildantler.co.uk
Thank you for your feedback, Melanie, and I’m sorry for the frustration this caused.
I can confirm that your order was cancelled as requested before any goods were sent, and your full refund has already been processed.
We were attending Crufts at the time, which unfortunately caused a delay in responding to emails and phone calls. We completely understand how frustrating that must have been and sincerely apologise for the inconvenience.
Thank you for bringing this to our attention.
Kind regards,
Simone
Easy ordering
Easy ordering, quick delivery....and has kept my gundog happy for a long time.
2 de março de 2026
Resposta da wildantler.co.uk
Thank you for your lovely review. We’re so pleased to hear that you find ordering easy, delivery quick, and that our food has kept your gundog happy for a long time. Thank you for your continued support.
amazing products
a lovely staff member give me some products to try for my french bulldog and wow! so much more cleaner and every product has so many health benefits! amazing!
18 de fevereiro de 2026
Avaliação não solicitada
Resposta da wildantler.co.uk
Thank you so much for your wonderful review!
We’re so pleased to hear that you and your French Bulldog loved the products — and that you’ve noticed such a positive difference! It’s fantastic to know they’re helping and that you’re seeing the benefits firsthand.
Our team genuinely loves helping customers find the right fit for their dogs, so we’ll be sure to pass your kind words on to the staff member who assisted you.
Thanks again for your support — we’re so happy to have you and your pup with us! 🐾
Very good good both the wet and dry food
9 de fevereiro de 2026
Resposta da wildantler.co.uk
Thank you so much for your great feedback! 😊
We’re delighted to hear you’re enjoying both our wet and dry food. It means a lot to know they’re hitting the mark! If you ever need any help choosing flavours or have any questions, we’re always here to help.
Thanks again for your support 🐾
Resposta da wildantler.co.uk
Thank you so much for your lovely feedback!
We’re really pleased to hear you’re happy with both the wet and dry food. It’s great to know they’re hitting the mark!
We truly appreciate you taking the time to share your experience and look forward to keeping your pup happy and well fed 🐾
Great product and great customer service
Great product and great customer service
13 de fevereiro de 2026
Resposta da wildantler.co.uk
Thank you for your lovely review! 😊
We’re so pleased to hear you’re happy with the products and found the ordering process easy — that’s exactly what we aim for!
We really appreciate your support and look forward to serving you again soon 🐾
Used this company a number of times…
Used this company a number of times now. Always fast and efficient with good communication. Plus , my dog loves their sausages.
12 de fevereiro de 2026
Resposta da wildantler.co.uk
Thank you so much for your continued support! 😊
We’re delighted to hear that you’ve had consistently fast and efficient service with clear communication — that’s exactly the experience we aim to provide every time.
And even better to know your dog loves the sausages! 🐾 That’s the best feedback we could ask for.
We really appreciate you choosing us again and look forward to your next order!
I always had a good experiences with…
I always had a good experiences with antlers and their food is really good . Fast delivery too
11 de fevereiro de 2026
Resposta da wildantler.co.uk
Thank you so much for your lovely review! 😊
We’re really pleased to hear you’ve always had good experiences with us and that you’re happy with both the antlers and the food. It’s great to know the fast delivery is hitting the mark too! 🐾
We truly appreciate your continued support and look forward to serving you again soon.
Excellent food and customer service 👌…
Excellent food and customer service 👌 the only food my food loves, he always licking the bowl clean 😊
16 de janeiro de 2026
Avaliação não solicitada
Resposta da wildantler.co.uk
Thank you so much for the amazing review!
We absolutely love hearing that it’s the only food your dog enjoys — and that he’s licking the bowl clean every time 😊 That’s the best compliment we could ask for!
We’re also really pleased you’re happy with our customer service. Providing great food and great support is what we’re all about.
Thanks again for your kind words and support — it truly means a lot to us! 🐾
Resposta da wildantler.co.uk
Thank you for your wonderful feedback!
We’re so pleased to hear you had a great experience and found everything quick, easy, and efficient — that’s exactly what we aim for.
We really appreciate you taking the time to share your thoughts and look forward to helping you again soon!
Resposta da wildantler.co.uk
Thank you so much for your kind words!
We’re absolutely delighted to hear that you’re happy with both the dog food and our customer service. Providing high-quality nutrition along with friendly, reliable support is exactly what we strive for, so your feedback truly means a lot to us.
If you ever need anything at all, we’re always here to help. Thanks again for your support — and a big tail wag from us! 🐾
I have not yet received my wild anthler…
I have not yet received my wild anthler parcel which is very odd!
11 de janeiro de 2026
Resposta da wildantler.co.uk
Hi Susana,
Thank you for your review. We’re sorry for the confusion regarding your delivery.
Your subscription renewal fell on a Friday, and as we only offer next-day delivery for orders placed Monday to Thursday, Friday and weekend orders are packed on Monday. This is what happened with your order.
Your parcel is scheduled for delivery today (Tuesday). We hope you’ll understand the reason for the delay, and once everything is safely received, we’d really appreciate it if you would consider updating your review.
Kind regards,
Simone
Great grain free treats.
We have tried various treats from here for our dog who has allergies and a sensitive tummy he has enjoyed them all. Occasionally they throw in a sample of something which is great as we can try it before we buy it sort of thing. They are always prompt at posting to you. Great job. 🤗
2 de janeiro de 2026
Resposta da wildantler.co.uk
Thank you so much for taking the time to leave such a lovely review 🤗
We’re really pleased to hear your dog has enjoyed our grain-free treats and that they’ve suited his allergies and sensitive tummy. We’re glad you appreciate the free samples too – it’s always nice to try before you buy! Thanks as well for mentioning our prompt delivery. Your support truly means a lot to us. 🐾
I still don't have my dog food and I…
I still don't have my dog food and I know it's been christmas, but I sent a message to asking when it will arrive and still haven't had a reply. I have had to source food from elsewhere while waiting?
2 de janeiro de 2026
Resposta da wildantler.co.uk
Hello Jane,
Thank you for your review and for sharing your experience. We’re very sorry for the frustration this situation caused and fully understand how worrying it is when you’re waiting on dog food.
We have since received your response and understand that our Christmas closure emails may have been missed. These were sent in advance to inform customers of dispatch dates and how to avoid delays over the holiday period. We also replied directly to your message on 29th December, explaining the closure and advising that deliveries would resume from 5th January.
As advised, your order was dispatched as soon as we reopened and has now been successfully delivered.
We’re genuinely sorry that you needed to source food elsewhere while waiting and appreciate your patience and understanding during this busy time. Your feedback is valued and helps us continue to improve our communication with customers.
Kind regards,
Simone
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