We’ve had an ongoing appetite problem with our mini schnauzer, particularly with the first meal of the day. She had been on the same food for her entire 10 years or so but out of the blue started... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
ok, so I made a complaint via email from their website and via my order email but heard nothing back So I took to the reviews and let my annoyance known They replied and apologised form not respon... Ver mais
A empresa respondeu
I have 3 fussy dogs and for years I've been struggling to get the right food, when I put the dry and wet food down they have eaten the lot, they are happy with both wet and dry, I would recommend any... Ver mais
Reggie continues to enjoy and thrive on Wild Antler food. It contains all the offal and vital nutrients so that I’m confident he gets a complete diet. He enjoys home cooked fish and meat too but I... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
We cater to your dogs' cravings for wild flavours. Our family-owned brand, guided by our passion for canine well-being, provides low-fat, nutritious venison-based dog food and treats. Inspired by our working dog's love for venison, we ensure your pets enjoy the best natural, wholesome meals. Experience the wild side of pet care with Wild Antler.
Informações de contato
10 Ailwin Road, IP32 7DS, Bury St. Edmunds, Reino Unido
- 01284844242
- info@wildantler.co.uk
- wildantler.co.uk
4,8
Excelente
304 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Excellent products such high quality my…
Excellent products such high quality my fur baby is highly sensitive to most things but luckily wild antler is nothing but 100% of the best products would not go anywhere else and I recommend them as there customer service is the same as there products top quality !!
11 de dezembro de 2025
Resposta da wildantler.co.uk
Thank you so much for such an amazing review! We’re absolutely delighted to hear that our products suit your sensitive fur baby so well. Knowing that our quality and customer service mean this much to you truly makes our day. Thank you for your recommendation and loyalty – it really does mean the world to us 🐾💚
They absolutely love this food!
4 de dezembro de 2025
Resposta da wildantler.co.uk
We love hearing this – thank you so much! We’re thrilled they’re enjoying the food, that’s exactly what we hope for 🐾💚 Thanks for taking the time to leave a review!
My dog absolutely loves the tins of…
My dog absolutely loves the tins of wild antler food ...hes a really fussy eater but since putting him on the tins of food he laps meal time up
Also brought antlers and they are so good ...brilliantly priced aswell
Would defo recommend this company to friends who have dogs
18 de novembro de 2025
Avaliação não solicitada
Resposta da wildantler.co.uk
Thank you so much for this lovely review! We’re thrilled to hear your fussy eater is loving our tinned food and enjoying mealtimes again – that’s always wonderful to hear. It’s great to know the antlers have been a hit too and that you’re happy with the pricing. Thank you for recommending us to your friends, it really means a lot 🐾💚
Redeemed themselves
ok, so I made a complaint via email from their website and via my order email but heard nothing back
So I took to the reviews and let my annoyance known
They replied and apologised form not responding, apparently there was an issue with spam mail?
However, as an apology they sent me another order free or charge, so I guess they redeemed themselves and actually tried, so I've changed my review
Here's to hoping they keep up with the good service
22 de novembro de 2025
Avaliação não solicitada
Resposta da wildantler.co.uk
Thank you for updating your review and for giving us the opportunity to put things right. We’re genuinely sorry again that your initial emails didn’t reach us due to the spam issue – we completely understand how frustrating that must have been. We’re pleased we were able to resolve this for you and really appreciate you acknowledging our efforts. Your feedback helps us improve, and we’re committed to continuing to provide the level of service our customers expect. Thank you for giving us another chance.
Items were of good quality and at a…
Items were of good quality and at a very competitive price. Delivery was fast and well packaged.
4 de novembro de 2025
Avaliação não solicitada
Resposta da wildantler.co.uk
Thank you for your great review! We’re really pleased to hear you’re happy with the quality, pricing, and fast delivery. Thanks as well for mentioning the packaging – we truly appreciate your support 😊
I have a subscription with Wild Antler…
I have a subscription with Wild Antler for 2 kg each month and have always been delighted with my dogs small venison sausages, however this months order, received yesterday, the sausage appears to be softer and flexible and not hard and solid, this in turn affects my dogs toilet and raises concerns about whether the sausage has been thru the full cooking process
10 de novembro de 2025
Resposta da wildantler.co.uk
Thank you for bringing this to our attention and for being a valued subscription customer. We’re really sorry for the concern this caused. As soon as you contacted us, we sent a replacement straight away. Our venison sausages are fully cooked; however, as they are a natural product, there can occasionally be variations in texture between batches. We appreciate you getting in touch so we could resolve this promptly and are always here if you have any further questions or concerns.
Believe it or not but my labrador is…
Believe it or not but my labrador is normally so picky with food but there is something about Wild Antler that he loves! Even gets excited when I show him food can!
Great quality food.
3 de novembro de 2025
Avaliação não solicitada
Resposta da wildantler.co.uk
Thank you so much for this fantastic feedback! We love hearing that even a picky Labrador gets excited when he sees the food can – that’s the best compliment we could ask for 🐾😄 We’re delighted you’re happy with the quality, and we really appreciate you taking the time to share your experience.
good products
31 de outubro de 2025
Resposta da wildantler.co.uk
Thank you for your feedback! 😊 We’re glad you’re happy with our products and really appreciate your support.
Exceptional customer service
Exceptional customer service. Sorted out a minor problem without hesitation. Will definitely be back for more .
14 de outubro de 2025
Resposta da wildantler.co.uk
Thank you for your kind words! 🌟 We’re so pleased we could resolve the issue quickly for you. Providing exceptional customer service is really important to us — we look forward to welcoming you back again soon!
Great service, fast delivery, great products
Great service, fast delivery and brilliant products. I’ve ordered again since and it was just as good.
10 de outubro de 2025
Resposta da wildantler.co.uk
Thank you so much for your wonderful feedback! 🌟 We're thrilled to hear you’re happy with our service, delivery, and products — and it’s great to know you’ve ordered again! Your continued support means a lot to us.
Resposta da wildantler.co.uk
We really appreciate your kind words. It’s wonderful to know you found our team helpful and delivery quick — thank you for your support! :)
Happy dog Ollie
Amazing food our dog Ollie was really suffering with upset stomach and rumbling and had very loose bowel movements but this food has really changed him , he's more energetic, loving this food ,no more upset stomach and well goes to toilet every day and hurrah it's normal ,so would not use any thing else thank you so much best wishes and happy barks from Ollie
2 de outubro de 2025
Resposta da wildantler.co.uk
That’s fantastic news — go Ollie! 🎉 We’re so happy he’s feeling great, full of energy, and loving his food. Thank you for sharing his story and for the happy barks — sending plenty back from our team! 🐶💚
I have subscribed to wild antler
I have subscribed to wild antler for my dog meat it’s always on time and his meat looks like meat which he scoffs down 10 out of 10 for this company
1 de outubro de 2025
Resposta da wildantler.co.uk
We really appreciate your wonderful feedback. It’s great to hear your subscription is running smoothly and that your dog loves his Wild Antler meals. Thank you for trusting us to feed your furry friend! :)
Great service.
6 de outubro de 2025
Resposta da wildantler.co.uk
We appreciate your feedback and are delighted you received great service! :)
Second purchase - looking for novel protein
Wet food purchased again as both dogs have consistently decided they will eat it - even getting excited.
It has clear lumps of recognisable meat present in the familiar generic wet look so I’m sure that is the attraction.
One will eat the dry food , the other won’t but that wasn’t a surprise.
I needed to identify a novel protein source for one of the dogs and this could be it.
10 de setembro de 2025
Resposta da wildantler.co.uk
Thank you so much for sharing your feedback! We're delighted to hear that both of your dogs are enjoying the wet food — it’s always lovely to know when tails are wagging at mealtime. 😊 We’re glad the visible meat pieces and texture are a hit, and it’s great to hear this could be a good fit for your dog needing a novel protein source. Thank you for choosing us again and for trusting our food to keep your dogs happy and healthy!
Quick delivery and fussy dog ate the lot
15 de setembro de 2025
Resposta da wildantler.co.uk
Thank you for your review! We’re so pleased to hear your order arrived quickly – and even happier that your fussy dog enjoyed every bite. That’s the best feedback we could ask for! 🐾
Kind regards,
The Wild Antler Team
So full of meat tin last 2 meals easily.
15 de setembro de 2025
Resposta da wildantler.co.uk
Thank you for your feedback! We’re glad to hear you found the tin so generous and satisfying that it lasted two meals. We really appreciate your support and hope your pet continues to enjoy it.
Kind regards,
The Wild Antler Team
Confusing delivery notification
I have edited this review from a 1 star rating to 4 stars as my goods arrived today in a perfectly frozen condition. I would have given 5 stars but to be honest communication about dispatch and delivery were confusing.
9 de setembro de 2025
Resposta da wildantler.co.uk
Dear Sandra,
We’re very sorry for the delay and for the concern this has caused. I’ve checked on your order and can confirm it was dispatched on Wednesday at 3pm with our courier. Unfortunately, due to a slight delay in fulfilment, it left us later than planned.
As noted in our delivery information, during busy periods dispatch may take an extra day, and while we strive for next-day delivery this cannot always be guaranteed. Orders placed after 2pm or over the weekend are sent the next working day (Monday–Thursday for raw food).
Your parcel is going to the PH1 area, where deliveries can sometimes take longer than other parts of the UK. Please rest assured it has been securely packed to remain frozen during transit.
We sincerely apologise for the frustration caused and truly value you as a customer. Regards, Simone
Really prompt delivery of the product…
Really prompt delivery of the product that my dogs love so much.
1 de setembro de 2025
Resposta da wildantler.co.uk
Thank you for your lovely feedback! We’re so glad your dogs are enjoying our products and that delivery was nice and speedy 🐾.
Kind regards,
Laima
Speedy delivery and our medium sized…
Speedy delivery and our medium sized collie cross loves his pizza antler, its keeping him completely occupied while I work. We are saving the whole antler for our camping trip.
1 de setembro de 2025
Resposta da wildantler.co.uk
That’s wonderful to hear! We’re so glad your collie cross is enjoying his pizza antler — and we love that you’ve saved the whole antler for your camping trip. Wishing you lots of fun adventures together 🐾.
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.