We had a unique request and a tight timeline, and they (Robyn) went above and beyond to make it happen. I gave them creative freedom with the bouquet, and the result was absolutely stunning. The arran... Ver mais
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Veja o que dizem as avaliações
Wild at Heart UNDER delivered - the order was for TEN stems, and only EIGHT got delivered! It was one part of a 50th birthday present delivery, ordered from out of the country, and i am seriously piss... Ver mais
A empresa respondeu
Fabulous flowers and experience! The young woman who helped us was incredibly sweet (it was her first day) and put together a stunning bouquet for my husband's mother's 90th birthday. She packed it p... Ver mais
I odered the magnificent size bouquet but it wasn't that big. Feels like it has been downsized over the years or the wrong one was sent. Not sure it was goid value for money...
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Wild at Heart is one of the most celebrated British luxury florists, steeped in a 25 year rich heritage of immersive floral artistry. Renowned for an opulent, visionary and creative approach to flowers, weddings and events, Wild at Heart's sought-after style has earned many press accolades over the years, as well as an A-list following and commissions from some of the world’s most luxurious brands and venues. Wild at Heart flanks the entrance of the iconic Liberty London department store, as well as being housed in its original Turquoise Island shop in Notting Hill. On top of this, a thriving delivery service means their fresh, hand-tied flowers are available nationwide. With an unrivalled reputation for creative excellence and quality, the Wild at Heart team will take you on a creative journey; from the first mood board to the last petal, every detail is carefully considered to turn your dream wedding or event into a reality. No dream too big, no detail too small.
Informações de contato
Unit 3-4 Linford business estate, SW8 4AB, London, Reino Unido
- 020 72291174
- flowers@wildatheart.com
- wildatheart.com
3,6
Bom
451 avaliações
Pede aos clientes que avaliem
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Respondeu a 100% das avaliações negativas
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Many thanks for the excellent service
17 de janeiro de 2025
Beautiful flowers delivered as per…
Beautiful flowers delivered as per instructions. Ordered from Australia and no problems at all. Absolutely perfect!
14 de janeiro de 2025
Bad experience with poor communication
Bad experience with poor communication. I've had better with flower companies charging me 50 quid, so had hoped for more help on an issue after paying close to 300 in one day on orders. Have been my go-to for many years but will not use again.
6 de janeiro de 2025
Resposta da Wild at Heart
Hi Emma,
Thank you for your review. We’re sorry to hear that the flowers didn’t meet your expectations. We truly appreciate you bringing this to our attention. Could you kindly send us some images at flowers@wildatheart.com? Our team will review this as soon as possible and work to find a resolution for you.
Best regards,
The Wild at Heart Team
Flowers were so fresh and beautiful!!!
5 de janeiro de 2025
Flowers were great
Flowers were great! Delivery on time. What more can you ask?
21 de dezembro de 2024
I love Wild at Heart flowers and have…
I love Wild at Heart flowers and have bought from them over many many years. This time I was ordering flowers for a very ill friend of my daughter's and as she is abroad she asked me to do it. Three times I put the recipients address in and thought it was all fine until the flowers were delivered to me/ I was so shocked that I refused delivery which was obviously a stupid thing to do. I then called customers service and DPD but was unable to get the driver to come back. I was told they would be sent back to Wild at Heart . £140 down the drain and the very old friend of my daughter received nothing.
20 de dezembro de 2024
Christmas Magic
The most beautiful wreath.
It looks stunning on our front door. Foliage is full and smells amazing. The only thing I wish it came with was the ribbon to hang it especially for the price BUT that’s a very minor extra touch. Weve had people stop and take pictures of it and you can smell the scent from the door. Stunning and truly representative of the Christmas magic. Will defo buy another for next year or my holiday gatherings.
20 de dezembro de 2024
I paid by shop pay and realised immediately afterwards that the address would automatically be
I paid by shop pay and realised immediately that the address would be mine not the recipient so sent an email to correct
The mistake straight away. The flowers were sent to me and they were for someone who had just had a baby - not me! It was Christmas Eve and I could do nothing about it so I ended up with flowers costing a huge amount of money which didn’t get to the intended recipient.
23 de dezembro de 2024
I made a few mistakes with my order and was thrilled with the customer service.
I made a few mistakes with my order and the team were very quick polite and responsive to sorting it out for me.
20 de dezembro de 2024
Delivered bouquet identical to website…
Delivered bouquet identical to website pic and delivered promptly.
14 de dezembro de 2024
The team were great in offering…
The team were great in offering solutions and adding the bows I wanted to my beautiful wreath and the whole experience from ordering and changing my order to collection and decorating with bows was perfect. Thank you
12 de dezembro de 2024
Do better.
Wilting, pale, ragged. Looked like they grabbed the discard pile off the floor and wrapped it up.
6 de dezembro de 2024
Resposta da Wild at Heart
Hi!
Many thanks for your review and for bringing this to our attention. We are very sorry to hear that there was an issue with your order. We would like to put this right as soon as possible. Please could you get in touch with our team at flowers@wildatheart.com with some images so that we can look into this as soon as possible?
Many thanks,
The Wild at Heart Team
The flowers were delivered without my…
The flowers were delivered without my message so the receivers did not know who it was from :-(
10 de dezembro de 2024
The flowers were a gift and the…
The flowers were a gift and the recipient sent me a photo of the flowers. They were beautiful - just a pictured.
5 de dezembro de 2024
Great quality and service
Great service. Great quality and excellent customer service
5 de dezembro de 2024
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