The selection of delicious and hjigh-quality wines and ordering process with Winedirect is always a pleasure. They are extremely knowledgeable about the product and very helpful with any ad hoc enqui... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Whilst ordering was easy delivery by DX is woeful. On 3 occasions Przemyslaw the driver has failed to deliver and said that he left a card through the door.! Not our door and n all 3 occasions we were... Ver mais
A empresa respondeu
First time I have used Wine Direct and so pleased that I did. They have a very efficient and easy way of ordering wines and delivery was very fast. All items are very well packaged and received in exc... Ver mais
A empresa respondeu
Great selection of available wines. Good website and easy ordering. Delivered as promised. A little pricey but some good bin end deals often available.
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
UK's original online wine superstore. Now under new ownership.
Informações de contato
Unit 8M, Worton Hall Industrial Estate, Worton Road, Isleworth, TW7 6ER, Isleworth, Reino Unido
- info@winedirect.co.uk
- winedirect.co.uk
4,4
Excelente
1 mil avaliações
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great Company to deal with and Excellent Wine Selection and Knowledge
The selection of delicious and hjigh-quality wines and ordering process with Winedirect is always a pleasure. They are extremely knowledgeable about the product and very helpful with any ad hoc enquiries. Price and delivery all competive.
2 de abril de 2026
Resposta de winedirect.co.uk
Hello Jason,
Thank you ever so much for the review!
Best wishes,
The Winedirect Team
Great service prompt delivery
2 de abril de 2026
Delivery
It would be ideal if i was offered 2 alternative delivery slots to chose, or if the delivery was done after 10:00 (i sleep between 03:00 - 10:00 and was woken up by the delivery).
8 de abril de 2026
Resposta de winedirect.co.uk
Dear Customer,
We are very sorry to hear that you were woken up by the courier making the delivery.
You should have received a tracking link the day before the delivery with options to change the delivery.
Kind Regards,
The Winedirect Team
Resposta de winedirect.co.uk
Dear Oliver,
We are glad to hear that you were satisfied with the order and service received!
Regards,
The Winedirect Team
Resposta de winedirect.co.uk
Dear MrKenPickering,
Thank you for taking the time to leave a review, this is very much appreciated!
Best wishes,
The Winedirect Team
Resposta de winedirect.co.uk
Dear HM,
Thank you for the review!
Cheers,
The Winedirect Team
Great selection of available wines
Great selection of available wines. Good website and easy ordering. Delivered as promised. A little pricey but some good bin end deals often available.
1 de abril de 2026
Resposta de winedirect.co.uk
Dear Mr Slater,
Thank you for taking the time to write valuable feedback.
Kind Regards,
The Winedirect Team
Excellent service
Excellent service. My favourite wine to gift, at a very reasonable price. Speedy delivery, well packaged, and Armand dealt with an issue professionally, thank you
1 de abril de 2026
Delivery by DX is just woeful and failed 3 times.
Whilst ordering was easy delivery by DX is woeful. On 3 occasions Przemyslaw the driver has failed to deliver and said that he left a card through the door.! Not our door and n all 3 occasions we were here. On the last delivery slot I tracked him and he wasn't in the village when I got notification that DX could not deliver. I am beginning to think that wine direct.co.uk is a scam. We are easy to find right next to a primary school and the driver has lied. Everyone else finds us and now the wine has been in transit for over a week.
13 de março de 2026
Avaliação não solicitada
Resposta de winedirect.co.uk
Dear Customer,
Thank you for taking the time to write a review. As a small family run business, all feedback is very important to us, as it helps us improve.
We are very sorry about the experience you had with the delivery. This is completely unacceptable and we have already spoken with the local depot to ensure this does not happen again.
Best wishes,
Winedirect Team
To bring a wine from California
To bring a wine from California, USA to UK, that was not readily available on their website made me want to write about my experience with Wine Direct. The Wine Direct online app was quick, professional, informative of every step and efficient.
The wine was excellent.
4 de março de 2026
Resposta de winedirect.co.uk
Dear Eamonn,
Thank you for such a lovely review, this has made our day!
Best wishes,
The Winedirect Team
They had the wine I wanted in stock and…
They had the wine I wanted in stock and delivery was prompt.
4 de março de 2026
Art de Vivre French Wine
First time I have used Wine Direct and so pleased that I did. They have a very efficient and easy way of ordering wines and delivery was very fast. All items are very well packaged and received in excellent condition. I highly recommend this company and they continually updated me on the status of my order. Will definitely use Wine Direct again!
7 de março de 2026
Resposta de winedirect.co.uk
Dear Michael,
Thank you ever so much for this lovely review. We hope to serve you again very soon!
Best wishes.
Winedirect Team
Excellent
Very good service. Quick delivery. Items lovely. Great choice!
6 de março de 2026
Avaliação não solicitada
Resposta de winedirect.co.uk
Dear Amy,
Thank you for the 5*!
Cheers,
The Winedirect Team
Quite quick
Wine was received after 3 days or so, not of a problem with DPD but they came through in the end
5 de março de 2026
Resposta de winedirect.co.uk
Dear Nigel,
Thank you for taking the time to write a review, as a small family run business, this is very important to us.
Best wishes,
The Winedirect Team
A favourite wine fast
We had drunk the last of one of our favourite wines (Greywacke pinot gris) when we spotted it on WineDirect’s website, and on offer. We ordered it on Tuesday evening and it was delivered Thursday. Excellent!
5 de março de 2026
Resposta de winedirect.co.uk
Dear Greywacke fan,
We are happy we could assist with finding one of your favourite wines!
Thank you for the review and hope to serve you again soon.
Cheers,
The Winedirect Team
Resposta de winedirect.co.uk
Dear Marcus,
Thank you for the review! This is very much appreciated.
Best wishes,
The Winedirect Team
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.