Wings Skoda Avaliações 

181
•
O TrustScore é 5 de um total de 5

4,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

From start to finish, the service I received from Wings today was excellent. They kept me informed throughout the day about my service, organised a new service plan and warranty over the phone. Specia... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Just a few words of thank yous to Jose and the team of Wings (Skoda) Peterborough who helped me buy the right car for me and my requirements, incl., CO2 emissions, towing capability, affordab... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

£857 repair bill and then for the wheel to nearly come off as it wasn’t torqued properly. The service manager wasn’t exactly helpful. However Nik (head of operations) has been really helpful and had o... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Although there was more to do to my car when it went in for its service, than originally expected, Tasha was helpful and communicative throughout. She arranged for everything that could be done while... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Concessionária

Escrito pela empresa

Founded by Paul Wing, Wings Skoda is East Anglia’s largest specialist Skoda retailer, now covering all of Cambridgeshire, Norfolk & surrounding counties. Our company started from the humblest of beginnings & is now recognised as one of the shining lights of the Skoda network.


Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

181 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,8

Todas as avaliações

(181)

137 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Top class customer service

I recently ordered a number of accessories for my Elroq from Wings Škoda and was a little disappointed that one of the items (a boot mat) was incorrect and would not fit my car. However, I needn't have worried as Caleb immediately responded to my complaint, sent the correct item and arranged for the incorrect one to be collected from my home and returned. Excellent customer service from a company I will definitely use for future purchases. Highly recommended.

10 de abril de 2026
Avaliação não solicitada
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Resposta da Wings Skoda

Thank you for taking the time to share your experience.

I’m sorry that the incorrect boot mat was supplied initially, but I’m really pleased to hear that Caleb was able to resolve this quickly and make the process straightforward for you. Putting things right without inconvenience to our customers is exactly what we aim for.

Your comments about the service you received and your willingness to use us again are genuinely appreciated, and I’ll be sure to pass your feedback on to Caleb.

Thank you again for your recommendation and support.

Avaliado com 5 de um total de 5 estrelas

Susan Allen

I was served today in the service department by Leanne, she was excellent, clear about everything. She explained about what was to be done. She came over to me as I was waiting for my car and served me with coffee and told me at what stage we were at. Everything went through smoothly and I couldn't find any fault with the service and care. Thank you Leanne at Wings of Skoda.

9 de abril de 2026
Avaliação não solicitada
logotipo da Wings Skoda

Resposta da Wings Skoda

Thank you for taking the time to leave such a thoughtful review.

I’m really pleased to hear how well Leanne looked after you. Keeping you informed, taking the time to explain the work clearly, and making sure you’re comfortable while you wait are all exactly what we aim to deliver.

I’ll be sure your kind comments are passed on to her, it will mean a great deal.

Thank you again for your support and for choosing Wings Škoda.

Avaliado com 5 de um total de 5 estrelas

Excellent Service

Excellent service as always Leanne in the service department was lovely and friendly and helpful.

9 de abril de 2026
Avaliação não solicitada
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Resposta da Wings Skoda

Thank you for your continued support and for taking the time to leave a review.

It’s great to hear that Leanne once again delivered a friendly and helpful experience, consistency is something we really pride ourselves on.

I’ll be sure to pass your kind comments on to her.

We look forward to seeing you again next time.

Avaliado com 5 de um total de 5 estrelas

Excellent service from Wings

Took my Karoq in for its first service and excellent experience as always. Paul from the servicing team was friendly and explained everything clearly. We’ve been buying cars from Wings for 10 years now and I’d highly recommend them!

1 de abril de 2026
Avaliação não solicitada
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Resposta da Wings Skoda

This is great to hear. Paul has been with us a very long time and doesn't always get his flowers - thank you so much for sharing. It means a lot to us, and to Paul.

Avaliado com 5 de um total de 5 estrelas

Routine service

Routine service carried out in 1.5 hours whilst I waited which was quicker than promised. The price was as quoted. Lea helpfully suggested a local cafe for breakfast which was excellent and the coffee at Wings was wonderful. A pleasant customer experience.

2 de abril de 2026
Avaliação não solicitada
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Resposta da Wings Skoda

What a lovely thing to read just before a bank holiday weekend. I am glad you enjoyed your experience, and that Lea kept you updated. It is great when everything falls into place.

Avaliado com 5 de um total de 5 estrelas

Outstanding Professional Service from Leanne

Leanne was helpful and welcoming and corrected some incorrect information I had been given earlier by another member of staff. She was on hand to arrange the hire car when I arrived and also greeted me when I returned it later in the day. She also advised me about an All-In Plan from Skoda for years 4 and 5 and went through all that was included. She is very professional in all that she does and is a credit to Wings.

30 de março de 2026
Avaliação não solicitada
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Resposta da Wings Skoda

Thank you very much for taking the time to share your experience. I am pleased Lea was able to help you and to point you in the direction of the All-in plans that offer great peace of mind. We hope to see you again for many years.

Avaliado com 5 de um total de 5 estrelas

Lea is such a credit to Wings

Lea is such a credit to Wings. She sorted me out with a service plan, which in hindsight was a good move as I needed 4 new tyres. She kept me informed of what was happening ( car was in for service and MOT). Very friendly and helpful. During my 4+ hours there, Lea and several members of staff offered me refreshments too. Pleased with everything so far.

30 de março de 2026
Avaliação não solicitada
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Resposta da Wings Skoda

This is great news. Keepng customers updated enough is one of our biggest challenges in service and it is great to know that we are getting it right. It is a difficult balance at times. Thank you for taking the time to share.

Avaliado com 5 de um total de 5 estrelas

Excellent customer service

Lea and the service team were great at sorting out my Karoq, which had a problem just before its MOT. Everything was resolved very quickly. Thank you.

19 de março de 2026
Avaliação não solicitada
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Resposta da Wings Skoda

Thank you for sharing your experience with our service department, Lea will be really pleased to read this. Always great to know the efforts are appreciated.

Avaliado com 5 de um total de 5 estrelas

Lea was amazing

Lea was amazing! Sorted a great payment plan for services moving forward and couldn't have done more to make everything straight forward and easy. Such a great work space for those who wait whilst service is carried out. Highly recommend.

20 de março de 2026
Avaliação não solicitada
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Resposta da Wings Skoda

Thank you for taking the time to share your experience. We appreciate you mkaing the effort and look forward seeing you again.

Avaliado com 5 de um total de 5 estrelas

Store experience

Lea was great! Knowledgeable, friendly and efficient. Great service!

20 de março de 2026
Avaliação não solicitada
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Resposta da Wings Skoda

Thank you for taking the time to share your feedback. We really appreciate it.

Avaliado com 5 de um total de 5 estrelas

Excellent service all round

Excellent service, so personal, really listened to me, helped me enormously, a lot of hand holding, to help me complete all that I needed to do paperwork wise. A really good experience, and the coffee was excellent as well, very friendly and helpful team, courteous, with great explanation of all that was involved. Really pulled out all the stops to complete the repairs on the day, to save me having to rebook and return for the work to be carried out. Thank you so much, I'll certainly recommend Wings of Peterborough, and of course I will be returning year after year. Thank you for such a great experience.

18 de março de 2026
Avaliação não solicitada
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Resposta da Wings Skoda

Thank you so much for your feedback. We are really pleased that your experience was so positive and that we could support you through the purchase.

Avaliado com 5 de um total de 5 estrelas

Wings Service

Lea is an absolute credit to the dealership. Having just had my car serviced she was my first point of contact. She was friendly, knowledgeable and informative, keeping me updated as appropriate. A pleasure to deal with.

17 de março de 2026
Avaliação não solicitada
logotipo da Wings Skoda

Resposta da Wings Skoda

This is wonderful to read and Lea will be delighted - she takes great pride in what she does for customers. Thank you for taking the time to share.

Avaliado com 5 de um total de 5 estrelas

1st service for my Skoda.Lea was superb…

1st service for my Skoda.Lea was superb and answered all my questions and followed up by phone for a small concern I had.
Lea is an excellent ambassador for Wings
Service was excellent including a video and summary of the work completed. My car was thoroughly cleaned inside and out.Thank you

16 de março de 2026
Avaliação não solicitada
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Resposta da Wings Skoda

Thank you for sharing your experience with Lea - she will be really happy to read this.

Avaliado com 5 de um total de 5 estrelas

Wings Service

Lea was excellent, explaining the service process and how best to go forward with a new service plan.
Post service and Mot, Ben did an excellent job of cleaning our car ready for collection.

16 de março de 2026
Avaliação não solicitada
logotipo da Wings Skoda

Resposta da Wings Skoda

Lea takes great pride in reading these comments - thank you for taking the time to share them.

Avaliado com 5 de um total de 5 estrelas

Service Department

I attended Wings Skoda for a routine service on my car and was assisted by Leanne, Leanne was a delight to deal with and had a very pleasant and helpful manner. A credit to the company.

6 de março de 2026
Avaliação não solicitada
logotipo da Wings Skoda

Resposta da Wings Skoda

Thank you for taking the time to share your thoughts. Lea takes great pride in her customer relationships and these reviews mean a lot.

Avaliado com 5 de um total de 5 estrelas

Another great experience

Another great experience getting the car serviced today.
Always welcomed with a smile and positive greeting.
Was offered a workspace and regular drinks throughout the wait.
Lea is always there to discuss the car if any recommendations are made and never pushes you just gives to the info for you to make your own decision and time to do so.
Dean popped over to chat about future cars as always but again always in a way that is friendly and transparent never forceful or unwanted.
Wings Peterborough always makes the effort with their customers so would recommend every time

11 de março de 2026
Avaliação não solicitada
logotipo da Wings Skoda

Resposta da Wings Skoda

Thank you for sharing your thoughts. Both Lea and Dean will be delighted to read this. They both really care about looking after customers and it means a lot to hear it from your point of view.

Avaliado com 5 de um total de 5 estrelas

What great service

I have just had my clutch replaced on my Karoq under warranty . Luckily this was just inside the warranty ... Phew !!!!! I dropped the car in unannounced but they fitted me in as the warranty was imminently going to expire. The job was diagnosed and parts were ordered . Being an ex mechanic i understand the processes and work required to do a clutch. Becky phoned me everyday to keep me up to date of the parts availability and progress . And even arranged Saturday overtime to get the job complete and for someone to call me on the Saturday to keep me up to date with the progress. I cant fault Wings for there customer care and service . What a good team. !!!!

11 de março de 2026
Avaliação não solicitada
logotipo da Wings Skoda

Resposta da Wings Skoda

Thank you for sharing your thoughts - we are really please to hear you had such a positive experience.

Avaliado com 5 de um total de 5 estrelas

5 Star Service today as always .

We are always kept in the loop with regards to our cars service and maintenance. Given excellent friendly service from Paul and the wonderful Lea today.

10 de março de 2026
Avaliação não solicitada
logotipo da Wings Skoda

Resposta da Wings Skoda

Thank you for letting us know. Keeping people updated is one of the hardest things to get right so we are pleased you think so.

Avaliado com 5 de um total de 5 estrelas

Had absolutely fantastic service from…

Had absolutely fantastic service from Jacob all the way through the journey from ordering to picking my new car up. Jacob is a really helpful and knowledgeable young man, very polite and down to earth nothing was to much trouble when bombarding him with millions of questions.
Thank you so much jacob for everything I am so in love with my new skoda fabia.

2 de março de 2026
Avaliação não solicitada
logotipo da Wings Skoda

Resposta da Wings Skoda

Thank you for taking the time to share your experience with Jacob. He is a fine young man and we are proud of his progress with us. Thank you again

Avaliado com 5 de um total de 5 estrelas

Lea, helpful and friendly service

I took my Kamiq in for it's 2 year Service, not expecting any issues. During the vehicle check, a damaged tyre was spotted and was reported to me. On ringing up I spoke to Lea who was excellent in sorting the best tyre for the car. On collecting the car later, she was again so helpful and friendly, paying for the tyre was nearly a pleasure ! She's a credit to Wings.

9 de março de 2026
Avaliação não solicitada
logotipo da Wings Skoda

Resposta da Wings Skoda

Thank you for sharing your experience with Lea. Our service advsiors sometimes have a tough job, but they are committed to always trying to help. It is so nice to hear we were able to. Thank you again

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