Winning Appliances Avaliações 

113
O TrustScore é 4.5 de um total de 5

4,3

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Bought a new Westinghouse cooktop(old one 30+years ceramic glass developed cracks). Easy on line process, quick delivery on time & great product. Excellent all around

Avaliado com 5 de um total de 5 estrelas

Over the Easter weekend our 10-year old Siemens Dishwasher 'gave up the ghost'. Visiting the Crows Nest store this morning relieved my anxieties & answered all my concerns. Nunda Wiersma, Winning's P... Ver mais

Avaliado com 2 de um total de 5 estrelas

Nil issue with delivery of appliance but after 8 months when our fridge failed there was zero customer support with zero follow up. Extremely poor customer service. it appears Winnings are happy to... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Winnings customer service is unparalleled as is their range and commitment to the best possible product and price, delivered in the quickest timeframe. In more than 25 years they’ve never let me down... Ver mais

Detalhes da empresa


Informações de contato

4,3

Excelente

O TrustScore é 4.5 de um total de 5

113 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

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4,3

Todas as avaliações

(113)

26 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Absolutely no question

Winnings customer service is unparalleled as is their range and commitment to the best possible product and price, delivered in the quickest timeframe. In more than 25 years they’ve never let me down. Whether it’s a single item or a full suite because we’re renovating. The care and effort is the same. Keryn (Newcastle Store) is a pleasure to deal with and her before, during and after sales service is outstanding.

5 de janeiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Highly recommended

The salesman was very knowledgeable about the products I bought and made sure delivery was as soon as possible, especially the washing machine.

2 de dezembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Beautiful store great customer service

The store in Manuka is beautifully appointed. The staff member who helped us was very warm and friendly. Great product knowledge and patience and you could have a laugh with him.
Winnings have been by go to online for a number of years now. This was my second visit to the Manuka store as my wife had not been to it before.

8 de novembro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Bad after sales support

The worst service I have ever received. Will never deal with Winnings Crowsnest again. Owen the Assistant Manager will unhelpful. Happy to sell you product but when it came to install of a fridge wanted to charge $430. There was no mention of this cost at the time when said free install.. They will not even help with details on the fridge install , saying that is an extra cost. No aftersales support and did not care. Spent 20k with them. Next time will go to Havey Norman,

14 de novembro de 2025
Avaliação não solicitada
logotipo da Winning Appliances

Resposta da Winning Appliances

Hi Anthony,

I’m sorry to hear about your experience. To investigate this matter and assist you properly, could you please provide your SO or SI number? Once I have this, I can review the issue and get back to you.

Many thanks, Thomas - Customer Experience

Avaliado com 1 de um total de 5 estrelas

I get a failed delivery message when I…

I get a failed delivery message when I am sitting at home waiting. Order is on the wrong truck and I have to rebook. Called the number and is told I called wrong department. Left two messages, I call back. Found Winning Services number on google, am told Joel is investigating and will get back to me, don’t know when it will be delivered. Compare to you ambitious webpage language, not even one point has been achieved. I am still waiting……lIan

7 de outubro de 2025
Avaliação não solicitada
logotipo da Winning Appliances

Resposta da Winning Appliances

Hi,
My name is Krishelle and I work in the Customer Experience Team for Appliances Online. Thank you for reaching out, and I'm truly sorry to hear about the frustration you've experienced with your delivery. This is certainly not the level of service we aim to provide, and I completely understand your disappointment.
To help me look into this matter urgently and get you a clear update, could you please provide your order number? Alternatively, please feel free to reach out to me at customerexperience@winning.com.au

Avaliado com 1 de um total de 5 estrelas

Disappointing …

I had a really disappointing experience with Winning Appliances. The customer service was unacceptable — the woman I spoke to on the phone, Christine, had a very unprofessional and VERY RUDE attitude. Instead of helping, she made the situation more frustrating with her dismissive tone and lack of care. For a company that prides itself on service, this was extremely disappointing. I expected far better from Winning Appliances.

22 de setembro de 2025
Avaliação não solicitada
logotipo da Winning Appliances

Resposta da Winning Appliances

Hi Tarek,
Thank you for taking the time to share your feedback. We’re truly sorry to hear about your disappointing experience with our customer service, and we sincerely apologize for the way you were treated by our team member. This is certainly not the standard we aim to uphold at Winning Appliances.
Your concerns are important to us, and we would like the opportunity to make things right. Are you able to provide us with your order or invoice number, beginning with an SO or SI? Alternatively, you can email our team at customerexperience@winning.com.au and provide us with your phone number so that we can have a look into this.
Kind regards, Allyson

Avaliado com 1 de um total de 5 estrelas

Poor customer service

Average customer service.
When calling for installation information.
No information available “ our process doesn't allow. Called 3 times. Wasted a day

21 de julho de 2025
Avaliação não solicitada
logotipo da Winning Appliances

Resposta da Winning Appliances

Hi,
My name is Krishelle and I work in the Customer Experience Team for Appliances Online. Thank you for your feedback, I'm truly sorry to hear about your experience. I understand how important your time is.
Please feel free to reach out to me at customerexperience@winning.com.au and I will be happy to assist you.

Avaliado com 5 de um total de 5 estrelas

Excellent customer service from the…

Excellent customer service from the Osborne park store from Brad Rowlands .
Great prompt delivery next day product installed connected and old one removed which is fantastic .
Winnings will always be my first stop shop .

6 de junho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great Service

Edward at Winnings Redfern was fabulolus to deal with. Knew products incredibly well and great follow up service with any queries i had. totally recommend.

10 de fevereiro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Knowledgeable and fuss-free

Knowledgeable, friendly and helpful salesperson. He quickly found us a fridge that was well-priced and easily fitted into the space we had in our new home. Next day delivery, installation and removal of packaging (they would have taken our old fridge if we still had it) was fuss-free and efficient by friendly delivery guys.

20 de maio de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

YOU WILL 'WIN' WITH 'WINNINGS'.

Very delighted to deal with 'Winnings', when I ordered a 'Fisher & Paykel'- 'Fridge Part' online.
I received a follow up call, very politely explaining that there may be a slight 'wait time' for them to receive the part, and then I had the option of a relatively quick delivery. VERY Pleased.
Staff were very professional, polite and I was actually surprised that I had 'follow up email' to see if I was fine with the delivery.
Highly Recommend this company, and in future, I would go to 'Winnings' for ANY item I require.
Staff that dealt with my order were AMAZING.

8 de maio de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

great customer service experience, painless purchase

Thanks Jack for assisting me with my recent purchase. You were quick to understand my requirements and knowledgeable in supplying me with options. Purchasing and ordering was a breeze. It was a pleasure dealing with you!

1 de abril de 2025
Avaliação não solicitada
logotipo da Winning Appliances

Resposta da Winning Appliances

Hi Lisa, thanks so much for taking the time to write a review for us. We are so pleased to hear that Jack was able to provide you with great customer service and that your experience was a positive one. We truly appreciate your kind words and your support. If there's anything else you need, we're always here to help. Kind regards, Appliances Online.

Avaliado com 5 de um total de 5 estrelas

I purchased a washing machine from…

I purchased a washing machine from Winning Appliances this Tuesday, 25 March. Your sales person, Maria, at the Taren Point office was amazing. She listens well, which is a great skill, and then gave some suggestions as to what would suit my needs. I will return to Winning Appliances simply because of my experience with Maria. A great sales person with a great personality.

25 de março de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Kansas (Brookvale) was extremely…

Kansas (Brookvale) was extremely helpful with my recent washing machine purchase. The product was in stock and delivered to my house and installed within 24hours. Thank you

5 de março de 2025
Avaliação não solicitada

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