9711 Fuesser Road, 62258 MASCOUTAH, IL, US


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I have had wisper internet service since around 2003 when I really needed faster service while doing web maintenance - I would literally up load some pictures, go cut the grass - 2-2.5 hours and sti... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

Your office support group was able to tell me what I had received was a suspicious, unwanted email. I need you to check to see why nearly half of the emails sent from our email address end up in th... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

This ISP is probably the most unreliable service in Southwest Missouri! I'm 5 miles from the clear line of sight tower and very frequently loose service or it drops down to old dial up speeds! My wife... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Provedor de serviços de internet
  2. Serviço B2B
  3. Provedor de internet
  4. Serviço de telefone e internet

Escrito pela empresa

At Wisper Internet, we know you want to stay connected - and that means you need internet that simply works. The problem is, most providers are a nightmare to deal with, leaving you feeling frustrated and powerless. We believe you deserve better. That’s why, for over 20 years, we’ve been building a different kind of internet - one people love enough to recommend to their neighbors. Here’s the Wisper Promise: 1. We help you choose a plan that’s right for you. 2. We get you connected and make sure it works. 3. And we’re always here when you need us. So see if Wisper is available at your home today - so you can stop living an interrupted life and start connecting with a provider who cares


Informações de contato

  • 9711 Fuesser Road, 62258, MASCOUTAH, IL, Estados Unidos

  • 8007657772

3,4

Bom

O TrustScore é 3.5 de um total de 5

94 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

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Avaliado com 5 de um total de 5 estrelas

My Wisper Home

I'm a disabled man in my late 50s. I spend a tremendous amount of my time streaming tv and movies, and with my Oculus Quest 2. I have plenty of bandwidth to do whatever I want. My son is staying with me, and is in music production. Everything he uses and his uploads don't effect my free use at all. I chose Wisper for our animal shelter almost 14 years ago.. Even with the huge growth of the company - The tech support and customer service are 1st class. My internet connection is everything to me. Having service I can count on and the billing department worked with me to keep me connected with occasional payment arrangements. I love you guys!

22 de julho de 2021
logotipo da Wisper Internet - Mascoutah

Resposta da Wisper Internet - Mascoutah

Thank you, Jeffery! We're happy to help.

Avaliado com 3 de um total de 5 estrelas

Service

Service, when it works, is ok. Drops often. Can’t reach customer service. Cost is expensive but we have only a few choices for providers in our area.

22 de julho de 2021
logotipo da Wisper Internet - Mascoutah

Resposta da Wisper Internet - Mascoutah

Hi Mindy! We're sorry to hear our service hasn't been reliable! We've started a support ticket and we'll take a look.

Avaliado com 5 de um total de 5 estrelas

Mike Tebbe was our repairman and did an…

Mike Tebbe was our repairman and did an awesome job explaining things to me. He is going to arrange for a bucket truck to fix my problem. He is an awesome asset to your company!!

22 de julho de 2021
logotipo da Wisper Internet - Mascoutah

Resposta da Wisper Internet - Mascoutah

Thanks, Cheri! Mike is pretty great!

Avaliado com 1 de um total de 5 estrelas

Expensive and slow

Expensive and slow. It costs twice as much as what I paid in St Louis at maybe a fifth the speed.

21 de julho de 2021
logotipo da Wisper Internet - Mascoutah

Resposta da Wisper Internet - Mascoutah

Hi there! We're sorry to hear your service has been slow! I've started a support ticket for you and we'll take a look!

Avaliado com 5 de um total de 5 estrelas

The entire Staff of Wisper Internet…

The entire Staff of Wisper Internet from the time we started coordinating internet setup to troubleshooting wi-fi issues between two buildings, has been nothing but stellar, prompt, courteous service. Great Job!

21 de julho de 2021
logotipo da Wisper Internet - Mascoutah

Resposta da Wisper Internet - Mascoutah

Thanks, John!

Avaliado com 1 de um total de 5 estrelas

Poor speed for the price $55 for 5 meg…

Poor speed for the price $55 for 5 meg of download speed is unfair to the customer and cannot get any faster speeds.

21 de julho de 2021
logotipo da Wisper Internet - Mascoutah

Resposta da Wisper Internet - Mascoutah

Hi Steven! We're sorry you haven't been satisfied with your service. We can definitely look and see if we may have faster speeds available for you.

Avaliado com 5 de um total de 5 estrelas

Trustworthy Service!

No problems! Happy with our service. Previously, we had our internet service through AT&T and it was a nightmare trying to get service.

21 de julho de 2021
logotipo da Wisper Internet - Mascoutah

Resposta da Wisper Internet - Mascoutah

Thanks Robert!

Avaliado com 5 de um total de 5 estrelas

Country living

We live in the country so we feel very fortunate to have this kind of service from whisper

20 de julho de 2021
logotipo da Wisper Internet - Mascoutah

Resposta da Wisper Internet - Mascoutah

Thanks Mary! Glad we can help!

Avaliado com 4 de um total de 5 estrelas

Internet service has been spotty lately…

Internet service has been spotty lately but customer service is also very helpful. Very impressed with the speed in which they resolve issues.

20 de julho de 2021
logotipo da Wisper Internet - Mascoutah

Resposta da Wisper Internet - Mascoutah

Glad we got those issues resolved for ya!

Avaliado com 3 de um total de 5 estrelas

It’s very inconsistent with speed and…

It’s very inconsistent with speed and reliability. It’s not worth the price we have to pay each month but, we don’t have another internet option for a provider.

20 de julho de 2021
logotipo da Wisper Internet - Mascoutah

Resposta da Wisper Internet - Mascoutah

Hi Kalee! We're sorry your service has been inconsistent! We've opened a support ticket for you and we'll take a look at that!

Avaliado com 5 de um total de 5 estrelas

Good service in our location.

We have been very happy with our internet service. I am not on any social media to post my comments.

20 de julho de 2021
logotipo da Wisper Internet - Mascoutah

Resposta da Wisper Internet - Mascoutah

Thanks Lynn!

Avaliado com 5 de um total de 5 estrelas

just an ordinary customer

Whisper has always given s great service no matter what the situation. Our package was always reliable and we appreciated the no data caps and prices. Thumbs up and 5 stars all the way .

19 de julho de 2021
logotipo da Wisper Internet - Mascoutah

Resposta da Wisper Internet - Mascoutah

Thank you, Kenneth!

Avaliado com 5 de um total de 5 estrelas

Whisper has always been reliable and…

Whisper has always been reliable and honest to me. I've been with them from the beginning and always recommend them to people. For my internet needs, they are perfect.

19 de julho de 2021
logotipo da Wisper Internet - Mascoutah

Resposta da Wisper Internet - Mascoutah

Thank you, Richard!

Avaliado com 1 de um total de 5 estrelas

We were told that Wisper could provide…

We were told that Wisper could provide us fast service. It was not fast enough for me to work from home most of the time. Updates were done during the day instead of when most people are not working from home. Wisper could not repair our service when it was down for most of the month of July 2020 and then billed us anyway. After calling they did reduce the fee. When our tower needed parts to be able to work, Wisper told us we were just going to have to wait for more than a week. My job was compromised and eventually terminated.

19 de julho de 2021
logotipo da Wisper Internet - Mascoutah

Resposta da Wisper Internet - Mascoutah

Hi Dennis! We're sorry that our service didn't meet your expectations. I've added a service ticket to your account and we'll take a look at those speeds!

Avaliado com 1 de um total de 5 estrelas

The internet service is absolutely…

The internet service is absolutely horrible!!!!

19 de julho de 2021
logotipo da Wisper Internet - Mascoutah

Resposta da Wisper Internet - Mascoutah

Hi Lorie! We're sorry to hear that! Would you please send us some additional details to support@wisperisp.com? Thank you!

Avaliado com 3 de um total de 5 estrelas

Mediocre Service!

Everytime it storms our service goes out and sometimes for 24 hrs. Then, for no reason at all the internet is down more than we want anyway.

19 de julho de 2021
logotipo da Wisper Internet - Mascoutah

Resposta da Wisper Internet - Mascoutah

Hi, make sure you give us a call when you have trouble so we can help you ASAP.

Avaliado com 1 de um total de 5 estrelas

still waiting for tower upgrades …

still waiting for tower upgrades currently have 30mbps paying $100 a month vs $75 i should be paying, complained and got a discount for 3 months and on my 30mbps if i get 5-10 I'm doing good

19 de julho de 2021
logotipo da Wisper Internet - Mascoutah

Resposta da Wisper Internet - Mascoutah

Hi Scott! We're sorry you haven't been receiving the proper speeds! We've entered a support ticket for you and we'll check it out.

Avaliado com 5 de um total de 5 estrelas

Great Provider

We have great service and if there is ever an issue it is resolved right away and always in a friendly manner!! :)

19 de julho de 2021
logotipo da Wisper Internet - Mascoutah

Resposta da Wisper Internet - Mascoutah

Thanks for the kind words, Angela!

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