I have several beautiful items from WNU, mainly bought online although I have visited the Elizabeth Street store where staff were delightful and am looking forward to seeing the Marylebone shop. To... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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I have several beautiful items from WNU, mainly bought online although I have visited the Elizabeth Street store where staff were delightful and am looking forward to seeing the Marylebone shop. To... Ver mais
A empresa respondeu
I have long been a loyal costumer of the brand, now counting 9 shirts and a coat :-). I always receive compliments when wearing a WNU shirt. Living in Denmark I have only recently been ab... Ver mais
A empresa respondeu
Most of my wardrobe is WNU and I will continue being a loyal supporter of this brand. I love everything that they stand for - I, too, am sick of fast fashion producing poor quality clothes for too che... Ver mais
A empresa respondeu
Love the clothes, concept and style and quality. Had a small issue with a purchase and the team have gone above and beyond to make sure I am happy with the outcome. They have been easy to contact, res... Ver mais
A empresa respondeu
WNU is a sustainable womenswear brand and was created to make the perfect everyday shirt. Designed in London, inspired by men's tailoring adjusted for women; WNU offers an affordable wardrobe staple - a casual luxury with scrupulous detail using the highest quality materials.
47 Elizabeth St , SW1W 9PP, London, Reino Unido
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 48 horas
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Amazing customer service and attention from Maria arranging a return of items from an area with a challenging postal service.

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Great product and customer service

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First purchase with this company, after seeing a review in the Sunday Mail Magazine. I ordered a Boyfriend style, it arrived perfectly wrapped in tissue in a lovely box. After wearing it, I received quite a few compliments! Lovely material, I will purchase from them again soon

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I came into the store with an idea of what I was looking for and Bruna was completely brilliant at assisting me with options and ideas to try on/ consider. She gave me exactly the right amount of space, time and attention. I just wish I could have bought the whole shop! Thank you, I can’t wait to wear my shirt over and over.

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Maria was super helpful throughout for all the concerns I mentioned.
Thank you Maria

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Maria was incredibly patient and helpful with sizing, answering my many questions about different products with friendly responses. Couldn't have asked for better customer service. Can't wait to try my shirt and trousers when they arrive!

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I had a bit of trouble with my delivery, availability of something i ordered and then returns - but SOOOO easy to sort out over email. Maria was a dream and helped me even work out what size i can get from a photo! Over and above.

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I got different material shirt but I was not sure as I ordered it online. Even Different material and style , shirts was just perfect for me. I contacted customer service, Maria was so friendly and helpful. Her reply was so prompt . I love what I got them from WNU- Classic, timeless and stylish . I am so happy to discover WNU as Shirt Lover !

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Maria was so helpful and kind after I accidentally returned an item I wanted to keep! She responded and sorted my issue quickly and easily. It was the Devon Jumper which is just divine - stylish, great fit and high quality material which feels amazing.

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Bruna was so incredible throughout our shopping experience. She gave us advice and was quick with sizes and recommendations.
There are many options that are easily confusing, but with some help our time at WNU was just wonderful

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Couldn’t have been more helpful

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I ordered the beautiful Sloane dress online, had to exchange it for a size bigger (now it fits perfectly!) and return the original dress - from the Netherlands, which was a bit of a struggle with my local courier. Fortunately, I contacted the WNU customer service and had the loveliest help from Maria - quick responses, super cooperative. Thank you WNU, not only for your beautiful clothes but also for your amazing service!

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Amazing service and store. Thank you so much to Hannah and Frances for all their help. So happy with my shirts and shorts!

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Francesca is amazing! Had the most wonderful shopping experience, everyone was incredibly helpful and brought me multiples sizes and styles to try on! Couldn't be happier with my purchase and will be back soon!

Resposta de With Nothing Underneath
I love these shirts. They fit beautifully, are styled well and are easy to care for. On top of that, WNU's customer service is excellent. On a recent trip to London, I visited the Belgravia shop, where Jane, who helped me select new shirts, was terrific. Hoping the brand opens a shop in the U.S.!

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Wonderful products and superlative customer service! Millonee was so helpful and endlessly patient.

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Absolutely delightful service and support! Hannah was THE expert! I definitely come back!!! xxx

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WNU is BRILLIANT. The Ledbury Rd store is fabulous because Bruns & Hannah are lovely, helpful and not pushy. A wonderful experience, and all so well priced. Thank you all and keep flying xx Saz Chamberlain

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Hannah was exceptional! (And her colleague as well). The friendliest, most patient and competent environment one could hope for. I will definitely be back time and time again, it’s my new go to shop for shirts!! Clean and well stocked branch, lots of mirrors and natural light, and the fabrics are amazing!!

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I left a negative review as the quality of the item I received was dreadful - the shorts were completely see-through. It was never published - I thought I’d gone mad so wrote a similar review, which also never saw the light of day…
The shorts are really expensive so I was really disappointed. I’d expected much better quality for their steep prices.
Very untrustworthy practice to have a review section, then not let customers air any problems or quality comments.
I can see that I’m not alone in this experience.

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