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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Awful experience. Ordered a watch for my daughter's birthday in August. It was supposed to arrive in 3-5 days. Its the end of September now, it's missed her birthday and i've still not received it. Cu... Ver mais

Avaliado com 1 de um total de 5 estrelas

Delayed delivery, delayed approval of return, delayed refund and now failed refund! It's been 27 business days since they confirmed receipt of my returned item on 05/01/26. First refund issued 29/01/2... Ver mais

Avaliado com 3 de um total de 5 estrelas

I recently gave these a one star review. And since then the customer service has been brilliant. I have now received my refund and appreciate they have had a hard time with returns due to the pandemi... Ver mais

Avaliado com 4 de um total de 5 estrelas

I bought one of the waterproof backpack in April, this arrived on time and looked as great as expected, but the zipper broke just after 2 weeks of use, needless to say I was not pleased. I was offered... Ver mais

Detalhes da empresa

  1. Loja de artigos para esportes ao ar livre
  2. também em
  3. Esportes Radicais
  4. Loja de equipamentos e roupas para atividades ao ar livre

Escrito pela empresa

We are committed to make you active. Wolph is the new home for outdoor, travel and sporting goods. Everything you need for optimal performance and enjoyment of the outdoors; backpacks, eyewear, helmets and more.


Informações de contato

2,2

Ruim

O TrustScore é 2 de um total de 5

70 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Não respondeu a avaliações negativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

2,2

Todas as avaliações

(70)

27 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 1 de um total de 5 estrelas

Products sent directly from aliexpress

I wish I could leave zero stars. The product was sent directly from aliexpress and we paid $57 au rather than $5 or something which the exact same product was on Ali. We bought from Wolph as we thought we were getting a legitimate product. This item was literally sent directly from China where it was manufactured and sent directly to us and I'm so angry we paid so much money when I could have had the same thing for $5. Scam company. I have pictures of what I was supposed to receive and what was sent but for some reason trustpilot doesn't let me add photos. Happy for anybody to contact me directly and I'll send photos of what I thought I was getting vs what I got.

25 de dezembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

The backpack feels sturdy and…

The backpack feels sturdy and thoughtfully designed, with plenty of pockets for organizing everything. It took a bit of time for the zippers to loosen up, but aside from that, it's a reliable and practical choice.

22 de dezembro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I order smart wach for my son and…

I order smart wach for my son and becouse of wrong location showing I contact them for return and refund. But I cant get my money back! I was contact them I recive the answers but nothink about refund. Will never use this site agen and people be awear buying somethink from there!!!!

5 de outubro de 2025
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

The smartwatch is okay

The smartwatch is okay, but not what I was hoping for. The screen is a bit small, and sometimes the tough sensitivity isn't as responsive as it should be. It's worked fine so far, but I'm unsure how long it will hold up.

16 de julho de 2025
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

Good watch overall

Good watch overall, but the GPS is a bit slow to update sometimes. It works fine for calls and basic functions, but I wish the location tracking was more accurate.

6 de outubro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

AVOID AT ALL COSTS!

Purchased 2 bags, delivery took an age and was days later than the paid for next day delivery. So late in fact that I had to buy an alternative bag to use.

Requested a return which was simple enough but it’s been 3 weeks and no refund. Last email was 2 weeks ago stating they had received the bags & would be inspected and refund issued in a few days.

Now no reply from Wolph.

It’s cheap drop shipping from China & their complete lack of customer services concerns me so I now have to start refund proceedings via my bank.

I suspect all the positive reviews are AI as the title of all of them is the first sentence of the actually review and they sound as genuine as their service…the 1 stars reviews tell you all you need to know.

AVOID AT COSTS!

29 de agosto de 2025
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Excellent value for the money

Excellent value for the money. It has a sleek appearance and tracks heart rate and steps rather accurately. The companion app's main functionalities perfectly, however it could use a graphic upgrade.

27 de maio de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

No help customer service

I ordered a baby carrier that arrived past its purpose date - later than projected date. I have contacted the company several times concerning a return, but apart from 1 reply stating they were 'busy', i have not heard from customer service since. That was a month ago.

16 de julho de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Wolph

Wolph, never sent the product, never let me know the product was not able to be sent. I requested my funds back and have received nothing but the run around. I was told that I would be sent confirmation of my refund that was not done either. As of right now
Wolph has officially stolen my money.

Update...I finally received a refund confirmation.

22 de julho de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Prices increased before Black Friday ‘discouts’

A couple of weeks ago I spotted a backpack for my husband on wolph.co.uk - a new product for £65. I said to myself, let's wait for Black Friday, if there is a small discount it will be fine, otherwise I will buy it anyway. This morning I went to the website and the product is now £78.65. Even other products I had looked at now cost more, and some of them go back to the original price with the phantom ‘Black Friday discounts’. NOT GOOD!

29 de novembro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Return to sender - refund outstanding.

I bought a product and it was courier by a unknown organisation woth an attenpt to a business on Saturday, returned to sender that Monday. 1 month on there is still no refund. Quick to take your money but will not return it. The product was never received or witnessed. As far as I know this could be a scam company.

14 de setembro de 2024
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

I bought one of the waterproof backpack…

I bought one of the waterproof backpack in April, this arrived on time and looked as great as expected, but the zipper broke just after 2 weeks of use, needless to say I was not pleased. I was offered an upgrade with discount or a replacement, went for the upgrade and so far, I've been using this every day the past 2 months. It has so far been one of the best bags I've ever used .It looks perfect, very secure and holds quite well against rainfall.

21 de junho de 2024
Avaliação não solicitada

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