This is the only company I have ever dealt with that has a real, proactive approach to its customers. They are willing to talk and to help one find the most appropriate product for an individual need... Ver mais
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Veja o que dizem as avaliações
I have been using this brace for over three years. After numerous washing and constant wearing I have to say it really does do its job well. I didn't put them in the dryer, but let them air dry. I... Ver mais
I researched various knee sleeves after having knee replacement surgery and for my non-surgical knee that will be operated on soon. I ordered a large following the instructions for sizing. The large... Ver mais
The item comes in a zip lock bag. I unzipped and tried it on for a minute before I realized that this wasn't an appropriate product that didn't serve my needs. My saga started in trying to return it... Ver mais
Detalhes da empresa
Escrito pela empresa
Wonder Steps is America’s choice when it comes to affordable, medical-grade pain relieve products. We’re proud to be domestic.
Informações de contato
7417 Quimby ave, 91307, West Hills, Estados Unidos
- 8444120401
- support@wonder-steps.com
- wonder-steps.com
3,9
Muito Bom
77 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Não respondeu a avaliações negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
You will not be sorry
Product description and reviews were spot on. I have used the knee brace daily since I received it. It is comfortable and you will not be disappointed.
23 de dezembro de 2024
Avaliação não solicitada
Finally a knee brace that got me right!
I ordered this brace and am amazed at how well its works! I had a meniscus tear surgery on my right knee several years ago and finding the right support has always been a struggle for me since. Since I started wearing this new brace I have experienced significantly better movement of my right leg. I would highly recommend this brace to anyone who suffers from knee pain.
11 de novembro de 2024
Avaliação não solicitada
The knee brace really helps my husband’s knee
The knee brace really helps my husband’s knee pain. I ordered more for him. I contacted costumer support about an issue and they were extremely helpful. I highly recommend this company!
23 de agosto de 2024
Avaliação não solicitada
Resposta da Wonder Steps
Thank you so much for your wonderful review! 🌟🌟🌟🌟🌟
We're thrilled to hear that the knee brace is providing relief for your husband and that our customer support team was able to assist you effectively. Your recommendation means a lot to us. If you need anything else or have any further questions, don't hesitate to reach out. We're here to help!
Your knee relief patch really works
Your knee relief patch really works. I wish I had purchased more at your discount. I am almost out.
31 de julho de 2024
Avaliação não solicitada
Resposta da Wonder Steps
Thank you so much for the fantastic review! 🌟🌟🌟🌟🌟
We’re absolutely thrilled to hear that you had such a positive experience with our products! Your kind words mean the world to us and truly motivate our team to keep up the great work. We’re grateful for your support and are so glad to know we met your expectations.
Thanks again for taking the time to share your experience!
All the best,
Wonder Steps Team
Resposta da Wonder Steps
Thank you so much for your feedback! 🌟🌟🌟🌟
We’re thrilled to hear that you had a positive experience with us. Your satisfaction is our top priority, and we’re always looking for ways to improve. If you have any specific suggestions or if there’s anything we can do to make your next visit even better, please let us know.
All the best,
Wonder Steps Team
Comfortable!
Comfortable!
Very comfortable and easy to use! Works perfectly!
4 de julho de 2024
Avaliação não solicitada
Resposta da Wonder Steps
Hi Matthew,
We appreciate your feedback and are delighted to know that you enjoyed our product. Your satisfaction is our top priority, and we look forward to serving you again soon. Thank you for taking the time to leave us a review.
All the best,
Wonder Steps Team
These Wonder Knees are Wonderful!
These Wonder Knees are Wonderful!
The Wonder Knees have really helped to alleviate my knee pain. While wearing them I can now get out of a chair almost pain free. Now, if you can only develop a "Wonder Head" to help me deal with my headaches. LOL John Newcome Renton Washington USA
12 de julho de 2024
Avaliação não solicitada
Resposta da Wonder Steps
Hi John,
We appreciate your feedback and are delighted to know that you enjoyed our product. Your satisfaction is our top priority, and we look forward to serving you again soon. Thank you for taking the time to leave us a review.
All the best,
Wonder Steps Team
I purchased these for my knees
I purchased these for my knees , tried them for a couple weeks , just made the pain worse , i asked about a return and was told they were mine if you opened the package tried them on for 2 weeks you own them … i hope they did more damage because im looking for an attorney as i write this …..run run fast !
5 de junho de 2024
Avaliação não solicitada
Resposta da Wonder Steps
Hi John,
We are sorry to hear that the knee brace did not work out for you. Since the product has already been used for 2 weeks, we can no longer accept that as a return. We do not offer a trial period for these products.
We cannot guarantee that the knee brace will work for everyone, results vary depending on the type of concern you have with your knee and the type of support you need. Feel free to contact us anytime for more information.
All the best,
Wonder Steps Team
Didn't think anything would help me…
Didn't think anything would help me walk up and down stairs But I was wrong, your knee support allows me do to this and I am very happy and pleased with it. Thank you.
12 de abril de 2024
Avaliação não solicitada
Resposta da Wonder Steps
Hi Philip,
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
All the best,
Wonder Steps Team
I suffered from chondromalacia and use…
I suffered from chondromalacia and use these awesome Knee Sleeves when I work. These sleeves reduce fatigue & swelling, while keeping my knees strong. It like em A LOT!
12 de março de 2024
Avaliação não solicitada
Resposta da Wonder Steps
Hi Jackie,
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
All the best,
Wonder Steps Team
Wearing patches every day mostly about…
Wearing patches every day mostly about 8 to 10Hrs yep they are working! When bending over no more snaps or any cracks in knees standing,walking a lot easier! & even getting easer to walk without much pain.So at 84 life is better for sure 👍 😊. As long as it work’s this well will use as long as kneed!
16 de março de 2024
Avaliação não solicitada
Resposta da Wonder Steps
Hi George,
We appreciate your feedback and are delighted to know that you enjoyed our product. Your satisfaction is our top priority, and we look forward to serving you again soon. Thank you for taking the time to leave us a review.
All the best,
Wonder Steps Team
Happy with purchase
I bought these to hopefully help with my walking since I suffer from myasthenia gravis. They fit. It has helped me with the pain and I can walk better. I am happy with the results. The free patches included were great for sleeping.
4 de março de 2024
Avaliação não solicitada
Resposta da Wonder Steps
Hi Bill,
We are grateful for your positive review about our product. Your satisfaction is our top priority, and we look forward to serving you again soon. Please do not hesitate to contact us anytime for any other concerns.
All the best,
Wonder Steps Team
This is a scam SCAM SCAM
This is a scam. They do not take returns for any reason. They are liars. and the product is crap.
7 de março de 2024
Avaliação não solicitada
Resposta da Wonder Steps
Hi Diane,
We already sent you an email about your concern earlier today. Please check your email and if you have any other questions, please let us know.
Thanks,
Wonder Steps Team
Did exactly what I wanted.
I used today under my knee braces while riding my dirt bike. I wanted some padding between my knee and braces and these worked great.
2 de março de 2024
Avaliação não solicitada
Resposta da Wonder Steps
Hi Bruce,
We appreciate your feedback and are delighted to know that you enjoyed our product. Your satisfaction is our top priority, and we look forward to serving you again soon. Thank you for taking the time to leave us a review.
All the best,
Wonder Steps Team
They do not stand behind their product…
They do not stand behind their product and their return policy is worthless! BEWARE!!
29 de janeiro de 2024
Avaliação não solicitada
Resposta da Wonder Steps
Hi Donna,
We already closed your concern as resolved and your request has been approved. We appreciate your patience on this matter. Please feel free to email us again if you have any other questions.
All the best,
Wonder Steps Team
My knee pain is gone!
For almost two years I experienced knee pain nearly every day. Now after wearing this knee brace from morning until bedtime, the pain is gone without taking any pain medication. I am thrilled!
3 de agosto de 2023
Avaliação não solicitada
Resposta da Wonder Steps
Hi Bob,
Thank you for the very great review about the knee brace. We are happy to know that it is working out for you and is helping you with your knee pain. We do our best to provide good quality products that will be beneficial for people with knee concern.
If you have any inquiries with some of our other products, feel free to send us an email. We will be happy to assist you anytime.
All the best,
Wonder Steps Team
I ordered both the Knee Massagers and Knee Braces
I ordered both the Knee Massagers and Knee Braces at the same time. I received the Knee Braces and they have been great. However, I have yet to receive the Knee Massagers and there has been no communication from Wonder Steps on delivery tracking or delivery updates for when I will receive products I spent in excess of $120 for. Very dissappointing so far. I hope to receive them soon and provide a review on how well they may/may not work.
7 de julho de 2023
Avaliação não solicitada
Excellent knee brace
I have tried several knee braces in the past and Wonder Steps offers the best combination of support and comfort. The first two I ordered I still have after 18 months and are showing minimal wear but are still usable. I now own a total of six of them and wear them everyday for tennis and workouts. The customer support also has been excellent
30 de junho de 2023
Avaliação não solicitada
Resposta da Wonder Steps
Hi John,
We appreciate this very great review. We always do our best to give our customers the best experience and provide them with the support that they need. If there are any concerns, please let us know anytime so we can assist you.
All the best,
Wonder Steps Team
I have 2 of these knee braces
I have 2 of these knee braces. The first one held up fairly well. The second, purchased several months later has come apart at the knee. The second is about ten months old. I do not believe it should have failed in that period of time. Both; however, do slip down.
Marvin Kline
15 de maio de 2023
Avaliação não solicitada
Resposta da Wonder Steps
Hi Marvin,
Fro after sales concerns, please feel free to send us an email so we can assist you. If there is a need for a replacement, we will be happy to assist you with that.
All the best,
Wonder Steps Team
BEWARE site is a SCAM
BEWARE site is a SCAM. They say items can be returned but do NOT accept returns. They do NOT answer the phone in the middle of the day. They do not respond on site 'chat'. Knee thing does NOT WORK at all. All favorable REVIEWS are FAKE.
21 de março de 2023
Avaliação não solicitada
Resposta da Wonder Steps
Hi Sami,
We are sorry to hear that you feel this way. We already explained the details to you via email about our return policy. Please know that for any return requests, we follow our return policy stated on our website. We have a 30 day return policy from when the time the item was ordered given that the item is in good condition and not been used. You ordered the knee brace way back Feb 15, 2023. Our company has been providing knee relief to a lot of customers for a few years now and they find our products very helpful to them. We are sad to hear that it did not work out for you. If you want to talk to someone over the phone, we can have one of our specialists call you at your preferred time. Please bear with us because we do not have a lot of agents available over the phone on a daily basis. Feel free to send us an email anytime so we can assist your concern right away.
All the best,
Wonder Steps Team
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