This is the only company I have ever dealt with that has a real, proactive approach to its customers. They are willing to talk and to help one find the most appropriate product for an individual need... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
I have been using this brace for over three years. After numerous washing and constant wearing I have to say it really does do its job well. I didn't put them in the dryer, but let them air dry. I... Ver mais
I researched various knee sleeves after having knee replacement surgery and for my non-surgical knee that will be operated on soon. I ordered a large following the instructions for sizing. The large... Ver mais
The item comes in a zip lock bag. I unzipped and tried it on for a minute before I realized that this wasn't an appropriate product that didn't serve my needs. My saga started in trying to return it... Ver mais
Detalhes da empresa
Escrito pela empresa
Wonder Steps is America’s choice when it comes to affordable, medical-grade pain relieve products. We’re proud to be domestic.
Informações de contato
7417 Quimby ave, 91307, West Hills, Estados Unidos
- 8444120401
- support@wonder-steps.com
- wonder-steps.com
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My second Wonder Steps Knee Brace
I bought my 1st knee brace over six months ago recommended by my doctor due to excesivo wear of my right knee, it has served me so well that now that I’m riding a mountain eBike i bought a second one for my left knee. Not only do they provide excellent support and comfort, they also serve as protection in case of a fall. BTW; i tried copper knee braces before but the level of support and comfort is not the same.
The braces help meet back to so biking
The braces help meet back to so biking, skiing and at the gym. I am on my third set. One for work one for biking and 1 for yard work.
Lives Up to Ad
Lives Up to Ad
I have been using these for the treadmill and working out for three days. These are very good. I have two other brands of knee braces that I have been using for two years. WKB are better. I plan to use these for two more months. If the WKB continue to hold their shape, stay in place and provide the current level of support, I will order another pair.
Very unethical company. They do not honor what is stated on their website.
I ordered from this company on Jan 4th. I won't receive until the 1-11. My injury to my knee is such that I must buy locally to be mobile at all before an MRI on 1-12.
I contacted the company to advise that I will be returning their product unopened & unworn/untouched. They only said they will send REPLACEMENTS for size issue. Their website states they will accept unopened, unworn items. They also stated that "changing your mind is not a reason" to return (!) And they have a TEAM that will decide whether they will refund my purchase. I have never heard anything so unethical from any company- ever. There would be no justification for not refunding my purchase for the return of an unopened package. This is not a company to trust. At all. Do not buy from them.
Look at their website regarding returns. "Changing your mind is not a reason, & we don't guarantee a refund" is NOT what is on their website
Since when does any company NOT accept unopened items?
Since when does a company tell any customer they cannot change their mind? In my instance, I need something to stabilize a knee immediately, & it is up to me to decide about that. At the time I ordered I could not know my knee's condition would change for the worse daily.
I would give them a zero if this site allowed. Trust them at your own peril. I'm a careful shopper, I read their website before I ordered. My advice? DON'T!
Need more evidence of what this company is really about?
Their reply to me tonight via email:
Hi Renee,
"For any return requests, we have a team who will assess if your item is acceptable or not. We just informed you that if the size is the concern, we offer replacement but not a return. Please also know that we do not accept a return due to a change of mind. We have a 24 hour cancellation policy should you need to cancel your order. Even if you return the package unopened, it is not a guarantee that you can get a refund for it without getting a confirmation that it is acceptable for return."
Their Website- Does not say anything remotely like this. If they had, I would not have ordered from them. Read how "friendly and helpful" they will be if you contact them. I've included only one email in their responses to me. There are more, & worse.

Resposta da Wonder Steps
very comfortable to ware and fully…
very comfortable to ware and fully supportive. do not have to worry about the velcro wearing out and not sticking to fabric. hopefully the elasticity holds up .
The Wonder Brace is amazing
The Wonder Brace is amazing. I had foot surgery and then tore a lateral meniscus in my knee, and after my foot healed I was unable to walk w/o a cane or crutches. I had a cortisone shot which helped a little, but the kicker was the Wonder Brace.
I bought it on a hope and a prayer after a horrible experience with an IM R****** brace which was more expensive and totally worthless, and they wouldn't honor their "guarantee".
Within a couple of days I was walking w/o any help, and now a month later I am walking near normally, and I played golf this past Sunday.
You don't even feel or notice the brace when it's on. If I could rate it a 12 out of 10 I'd do it.
If someone says the brace is "bad", that's 100% wrong. It's because it's possibly a problem beyond what the brace can do as it is NOT surgery. But to help you get your mobility back? GRADE A #1.
I was experiencing a lot of burning pain.
I was experiencing a lot of burning pain in my right knee, couldn’t walk the little dog with my wife. I started using the knee brace and every day has improved. It feels to me like it gives your kne a more solid “foundation”.
Wonderbrace!
I'm sorry but when I read a BAD review on a wonderful product that I am USING and very pleased with, I believe there can only be fraudulent misinformation or paid misinformation! I would hope that MY REVIEW would count for 99% of your choice in selecting this product and take the negative reviews down to minimal in the minds of the readers!!!
As Advertised
As Advertised
Excellent product that firmly supports my knees getting my confidence back in walking a little faster and without fear of them giving out again! Merchant has great Customer Service, highly responsive to problematic issue with quick response.
This is a terrible company
This is a terrible company. I also was not able to return the knee brace. I found it was not supportive enough for what I needed it for but they would not let me return it. Their 90 satisfaction guarantee is false. Do not buy anything from this place. Horrible customer service.

Resposta da Wonder Steps
This company is so misleading
This company is so misleading.
would not let me return it for any reason.Zero reasons this company should not be allowed to be in business at all.

Resposta da Wonder Steps
This company is misleading customers…
This company is misleading customers into believing that they offer a 90 day satisfaction guarantee and free returns, when in fact they will not accept returns for a refund. They will only accept a return if the product (under whatever they feel is an acceptable reason) is damaged. And then they still won't refund you, but claim theywill exchange the product. Had I known this, I would never have purchased from them. Now I'm fighting to return their brace which is creating more of a medical condition than I had before purchasing it and a very unreasonable deceitful company refusing to refund stating "they don't guarantee you'll be satisfied"

Resposta da Wonder Steps
Fantastic Knee Brace
My wife has been suffering from knee problems for the past two years and was unable to walk comfortably for less than 50ft.
She tried several knee braces but her condition remained the same. I saw Wonder Knee Brace advertised and was forced to try it. In just 2 months my wife has been able to walk 3 miles. Please note that she only has one bad knee and only uses one of the knee braces.
Ordered these for my husband and he…
Ordered these for my husband and he really likes them. He said they provide great support for his knee and reduce his pain. We would recommend these knee braces.
Best product ive tried so far
Best product ive tried so far , Guaranteed!.
I cant quite explain why and how but the pressure it provides , the support , while staying comfortable is just amazing , probably made with some really quality materials
I ordered these for my elderly husband…
I ordered these for my elderly husband who has very bad knees. They would buckle and cause him to fall. I believe Wonder Steps will be of great help to keep him from falling. Very courteous customer service and the knee braces arrive quickly.
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