Frustrating Experience I bought an experience voucher from Wondergifts.ae, but trying to actually book it has been a nightmare. They list great venues and show available dates on their platform, bu... Ver mais
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Veja o que dizem as avaliações
Fantastic customer service***** Upon booking the hot air balloon ride for 2, I made the mistake of booking the gift box rather than evoucher. This was rectified within minutes of speaking with m... Ver mais
A empresa respondeu
I was trying to book a swedish spa in Pune, India but I was facing a lot of techincal delays in it but the way Daisy & Danica assured that the booking will be done is commendable. They always kept me... Ver mais
A empresa respondeu
I would like to express my sincere appreciation to Ms. Ruaan for her outstanding assistance. She was incredibly helpful and made me feel even more comfortable and excited about my journey before I had... Ver mais
A empresa respondeu
4,5
Excelente
655 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 96% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I had a great experience booking XLine…
I had a great experience booking XLine Dubai Marina through Wondergifts, and Daisy was extremely helpful throughout the whole process. She was professional, responsive, and made everything very smooth and easy from start to finish. Really appreciated her patience and support. Thank you, Daisy, for the excellent service — highly recommended!
23 de maio de 2026
Avaliação não solicitada
Resposta da Wondergifts
Thank you so much for your wonderful feedback! We’re delighted to hear that you had a great experience booking the XLine Dubai Marina through Wondergifts and that Daisy provided you with professional, responsive, and smooth assistance throughout the process. Your kind words about her patience and support truly mean a lot, and we’ll be sure to share your appreciation with her. We’re thrilled you had such a positive experience and truly appreciate your recommendation. Wishing you many more amazing adventures ahead!
Resposta da Wondergifts
Thank you for your feedback! We’re glad to hear that you found our service great, fast, and helpful. Your support means a lot to us, and we look forward to assisting you again soon!
So far it’s amazing the offers the…
So far it’s amazing the offers the prices and the customer service, specially that you have many Ideas that might be off mind until I saw it on your website. Hopefully the reservation process will be the same. And big shout out for Liza wendy
22 de maio de 2026
Avaliação não solicitada
Resposta da Wondergifts
Thank you so much for your amazing feedback! We’re thrilled to hear that you’re enjoying our offers, prices, and customer service, and that our website helped you discover new ideas and experiences. We truly appreciate your trust and hope the reservation process continues to meet your expectations. A special thank you as well for your kind words about Liza Wendy — we’ll be sure to share your appreciation with her. Have a wonderful day ahead!
Liza Wendy- she was soo patient with me…
Liza Wendy- she was soo patient with me and sorted my issues seemlessly. Thank you.
22 de maio de 2026
Avaliação não solicitada
Resposta da Wondergifts
Thank you so much for your lovely feedback! We’re delighted to know that Liza Wendy assisted you with patience and resolved your concerns smoothly. Your appreciation means a great deal to us, and we’ll definitely share your kind words with her. Wishing you a fantastic day ahead!
Justin was very helpful with me thank…
Justin was very helpful with me thank you justin for solving my problem
22 de maio de 2026
Avaliação não solicitada
Resposta da Wondergifts
Thank you so much for your kind words! We’re delighted to hear that Justin was able to help and resolve your problem. We truly appreciate your feedback and will make sure to share your compliments with him. Have a wonderful day!
Staycation Booking
Honestly I had many challenges with my staycation booking for days trying to get a confirmation from the different agents from WonderGifts. However Thursday night Tanzeel Hanif got all my requirement, called to confirm my requests and confirmed my booking. Thank you so much Tanzeel.
Sorry I had to reduce to 2 stars as I was made to wait for more than an hour at the reception as WonderGifts didn't make the payment for my room.
21 de maio de 2026
Avaliação não solicitada
Resposta da Wondergifts
Thank you for taking the time to share your detailed feedback. We’re truly glad to hear that Tanzeel Hanif was able to step in, understand your requirements, and confirm your booking for you. We’ll be sure to pass on your kind words to him.
At the same time, we sincerely apologize for the inconvenience you experienced during your stay, especially the delay at the reception. This appears to have been caused by a miscommunication between our team and the partner, and while this is not an excuse, we completely understand your frustration and regret the impact it had on your experience.
Your feedback is very important to us and will be used to improve our internal coordination and processes to ensure this does not happen again in the future. We truly appreciate your patience and understanding, and hope we can provide you with a much smoother experience next time.
Thank you Liza for being so proactive…
Thank you Liza for being so proactive and answering my queries outside of business hours. Thanks a lot, God bless you
20 de maio de 2026
Avaliação não solicitada
Resposta da Wondergifts
Thank you so much for your heartfelt feedback. We’re truly delighted to hear that Liza was proactive and went the extra mile to assist you, even outside of business hours. Your kind words and appreciation mean a great deal to us, and we will be sure to share your compliments with her. Thank you once again for your support, and we look forward to assisting you in the future. Wishing you all the best!
Mr Melwin
Mr. Tanzeel Hanif did a great job. He helped me throughout the process and he was really amazing.
20 de maio de 2026
Avaliação não solicitada
Resposta da Wondergifts
Thank you very much for your kind feedback. We’re truly pleased to know that Mr. Tanzeel Hanif was able to support and assist you throughout the entire process. Your thoughtful words are greatly appreciated, and we will gladly pass along your compliments to him. We sincerely value your support and look forward to serving you again in the future.
Diana was of great help her assistance…
Diana was of great help her assistance was great and solved the issue
Five stars 👍
20 de maio de 2026
Avaliação não solicitada
Resposta da Wondergifts
Thank you so much for your wonderful feedback and five-star rating. We’re delighted to hear that Diana was able to assist you effectively and resolve your issue. Your kind words truly mean a lot to us, and we will be sure to share your compliments with her. We look forward to assisting you again in the future!
Daisy made the booking process really…
Daisy made the booking process really easy quick and smooth
20 de maio de 2026
Avaliação não solicitada
Resposta da Wondergifts
Thank you for your wonderful feedback. We’re delighted to hear that Daisy made the booking process easy, quick, and smooth for you. Your kind words are truly appreciated, and we will be sure to share your compliments with her. We look forward to assisting you again soon!
I was assisted by Tanzeel Hanif
I was assisted by Tanzeel Hanif, I must say that she is very patient and kind and most importantly managed to resolve my issue.
18 de maio de 2026
Avaliação não solicitada
Resposta da Wondergifts
Thank you so much for your kind feedback. We’re delighted to hear that Tanzeel Hanif was able to assist you with patience, kindness, and professionalism, while successfully resolving your issue. Your thoughtful words are truly appreciated, and we will be sure to share your compliments with him. We look forward to assisting you again in the future!
I’d give 1 star
I’d give 1 star, but honestly I wish I could give 0.
We had a really disappointing experience with Wondergifts. I booked the F1 driving experience at Yas Marina Circuit as a present for my husband, and I even paid extra specifically so he could drive on the actual F1 circuit.
After the booking was made, we were informed that the experience would no longer take place at Yas Marina because it had become “more expensive,” and instead it would be moved to the Dubai circuit. This was extremely unfair and inconsiderate, especially since we had already paid the higher price based on the original experience advertised.
What was supposed to be a special gift turned into a frustrating experience with poor communication and no respect for the customer.
My advice: avoid booking through Wondergifts and book directly with the circuit instead.
17 de maio de 2026
Avaliação não solicitada
Resposta da Wondergifts
We sincerely apologize for the disappointment and frustration caused by your experience. We completely understand how upsetting this must have been, especially since the booking was intended as a special gift for your husband and you had specifically paid extra for the Yas Marina F1 circuit experience.
Please know that this is not the level of service we aim to provide, and we truly regret any inconvenience and miscommunication regarding the venue change.
We would appreciate the opportunity to look into this matter further and provide you with a proper resolution. Kindly share your booking details with us via direct message or email so our team can investigate the issue thoroughly and assist you accordingly.
Thank you for bringing this to our attention, and we hope to have the chance to restore your confidence in our service.
Justin was amazing
Justin was amazing, very quick and made it so easy and smooth, great job.
17 de maio de 2026
Avaliação não solicitada
Resposta da Wondergifts
Thank you so much for your wonderful feedback. We’re thrilled to hear that Justin provided such quick and seamless assistance and made the process easy for you. Your kind words are truly appreciated, and we will be sure to share them with him. We look forward to assisting you again soon!
Liza Wendy dealt with all our…
Liza Wendy dealt with all our arrangements quickly and efficiently. Great service.
16 de maio de 2026
Avaliação não solicitada
Resposta da Wondergifts
Thank you for your wonderful feedback. We’re very pleased to hear that Liza Wendy handled all your arrangements smoothly. Your kind words and appreciation for the service truly mean a lot to us. We look forward to assisting you again soon!
Thank you
Thank you, Daisy, for the prompt support throughout the booking experience. You have been really kind and helpful. You are a rockstar! 💪
16 de maio de 2026
Avaliação não solicitada
Resposta da Wondergifts
Thank you for your wonderful review. We’re truly happy to hear that Daisy made your booking experience smooth and enjoyable with her prompt and helpful assistance. Your kind words and appreciation mean a great deal to us, and we’ll be sure to pass along your compliments to her. We look forward to welcoming you again soon!
Diana was really helpful
Diana was really helpful. Thank you dear!
15 de maio de 2026
Avaliação não solicitada
Resposta da Wondergifts
Thank you for your kind feedback. We’re so pleased to hear that Diana was able to assist you and make your experience a positive one. Your thoughtful words are truly appreciated, and we look forward to serving you again soon!
Thank you Justin for your swift…
Thank you Justin for your swift response!
15 de maio de 2026
Avaliação não solicitada
Resposta da Wondergifts
Thank you for your kind feedback. We’re delighted to hear that Justin was able to assist you promptly. Your appreciation means a lot to us, and we look forward to serving you again soon!
Tanzeel was so quick and efficient and…
Tanzeel was so quick and efficient and explained everything so well
14 de maio de 2026
Avaliação não solicitada
Resposta da Wondergifts
Thank you for your wonderful feedback. We’re delighted to hear that Tanzeel was quick, efficient, and able to explain everything clearly. Your kind words are truly appreciated, and we look forward to assisting you again in the future!
Thank you Lisa Wendy 🩵
14 de maio de 2026
Avaliação não solicitada
Resposta da Wondergifts
Thank you so much, Lisa Wendy, for your kind review. We truly appreciate your support and are delighted to hear that you had a positive experience. We look forward to welcoming you again soon!
Excellent Service and Customer Support.
I always love their vouchers and have bought quiet a few experiences.Since I feel it's always good gift an experience than a thing (which they might regift). However recently when I bought a voucher, the restaurant was not very cooperative in booking the experience. I contacted Wondergift and Diana was quick to response and solved my query on priority.
14 de maio de 2026
Avaliação não solicitada
Resposta da Wondergifts
Thank you so much for your kind words and continued support! We're delighted to hear that you enjoy gifting experiences through Wondergifts — we completely agree that memories make the best gifts.
We’re sorry to hear you faced some difficulty booking your recent experience, but we’re glad Diana was able to step in quickly and assist you. We’ll be sure to share your appreciation with her.
Thank you again for choosing us, and we look forward to helping you create many more memorable experiences!
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