Itinitially the right pattern but wrong thickness of laminate was sent but this is an easy mistake to make as they share the same product code. Rebecca was very helpful and got the correct laminate se... Ver mais
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Veja o que dizem as avaliações
We ordered and paid by bacs streight away, there was no conformation of payment or email to state when the goods would arrive, we phone up and several attempts later to get through, the company confir... Ver mais
Made a few requests for samples, as with a blank canvas of a house to kit out, multiple looks were each in contention for various areas. One sample wasn’t included, which wasn't an issue ultimately,... Ver mais
As it was an emergency case. The previous supplier told me the products were out of stock after two weeks I made the order, and the fitters were scheduled to install two days later. I called Wood2U im... Ver mais
Detalhes da empresa
- Loja de Pisos
- Empreiteira para Instalação e Reparo de Pisos
- Loja de artigos para reforma residencial
- Designer de interiores
- Fornecedor de pisos de madeira e laminados
- Madeireira
Sobre Wood2U Ltd
Escrito pela empresa
ABOUT US
Wood2u was formed to provide top quality wood and laminate floors at prices usually only available to the trade. Formed using the expertise of a long established flooring business who have over 50 years experience supplying and fitting floors to the Trade, Builders, Architects, and Domestic end users across Europe. We recognised a requirement for the supply of materials together with access to expert knowledge for people who wish to undertake the fitting themselves in order to obtain the cost benefits.
FREE DELIVERY*We offer free delivery on all orders over £500. Standard delivery on our floors are £49.99. We deliver to everywhere in the UK, however additional charges may occur depending on your location. (Please see our website)
Once you have selected the items you require and you have added them into your basket, you will then need to enter your details in order to select your delivery date. The lead time on each item is listed for you, it displays the soonest available date and if required you can select this date or any date in the future. Your order will be processed, packed and stored for delivery on the date that you choose. If your order is scheduled for delivery on the soonest option please notify us at least 24hrs before delivery if your circumstances change and you need to amend the date. For orders that are booked further in advance please contact us at least 72 hours before the date that you have picked as orders that are placed in advance, may be dispatched 48Hrs prior to delivery.
FREE SAMPLESWe offer a FREE sample service to make it easier for our customers to see the colour and texture of our floors.
We aim to send you the exact sample you order, however under certain circumstances we may have to send you a different thickness to what you have ordered but the exact same colour, as our sample service is designed so you can see the colour of the floor. If you need to see a certain thickness to compare the sample that you have ordered to a floor you already have then please let us know and we can arrange that for you. We only do this so you receive the correct colour in the quickest time so you can order your flooring.
PRICE PROMISEWe are committed to giving our customers the best value we can offer and continuously check our pricing against our competitors. If you have found the items cheaper elsewhere please let us have all the information and we will do our best to match or beat the price! shop laminate shop engineered shop vinyl shop worktops CONTACT US
Wood2U Details
Escrito pela empresa

Free Samples
Free Samples - Direct to your door by Royal Mail

Informações de contato
51 Somers Road, CV22 7DG, Rugby, Reino Unido
- 0333 600 1365
- info@wood2u.co.uk
- wood2u.co.uk
Pede aos clientes que avaliem
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Respondeu a 6% das avaliações negativas
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Resposta da Wood2U Ltd
Laminate Flooring in Stock
Needed replacement Laminate Flooring following a Flood and they knew immediately the style and colour I wanted, had it in stock and was able to take away within 30 minutes. Staff very friendly in Offices and Warehouse.

Resposta da Wood2U Ltd
Always a good value product and quick…
Always a good value product and quick delivery - Thank you yet again

Resposta da Wood2U Ltd
Unorganised and bone idle company - AVOID
Avoid this company at all costs. Ordered the floor and a week after the promised delivery date it still hadn’t arrived. I had to chase this company multiple times for an update (they didn’t get in touch once to keep us updated). The floor failed to arrive on Both of the dates that the floor was promised to arrive on . the manager is extremely rude, unorganised and apathetic. Worst customer service I’ve ever experienced. AVOID!

Resposta da Wood2U Ltd
I have used Wood2U for 3 different…
I have used Wood2U for 3 different houses, and the options are incredible. Great prices too. Would definitely recommend
Superb customer service
Superb customer service. Ordered Friday, arrived Tuesday after bank holiday. Good quality, easy to fit and looks lovely. No hesitation in recommending 😊
Outstanding service paired with…
Outstanding service paired with excellent communication
Item didn’t turn up
Very upset with the lack of customer…
Very upset with the lack of customer service from Woods2u in Rugby.
Having purchased LVT for a kitchen floor and recommended adhesive from Woods2u, the flooring did not adhere to the base floor, even after 24hrs the adhesive was still soft.
As this was a kitchen floor, it was impossible to use and had to resort to laying a new laminate floor over the top at additional cost.
Granted Woods2u refunded the 2 unopened boxes, I was assured that if I sent in the photos, Mike would get back to us. I did so straight away with an explanation of what happened.
Well Mike, I'm still waiting for a response.
Even if Woods2u can't do anything about the cost I incurred for what rendered to be a failed project, a response would have been better than completely ignoring us.
Very good helpful assistant good advice…
Very good helpful assistant good advice was in and out within 30mins
Great choice and value
Got laminate delivered to my house in 3 days!
Needed some laminate in 3 days since a different supplied that I initially placed the order with bailed on me. Rebecca and her colleagues managed to get my order to me on time and helped me with all my questions. Impeccable service!!!
Five star service
Five star service. Ordered our flooring online. Had to add item to order - quick phone call and all sorted. Quick delivery. Quality flooring.
Very happy and will be recommending to family and friends
Very good delivered when it was…
Very good delivered when it was promised and it all slots together extremely well
Great service from knowledgeable staff.
service did not live up to promised expectations
Ordered samples on 13 April.
Telephoned on 26 April to check on samples. Telephone person was helpful and said the samples would be sent that day with personal oversight. I was told that it is very strange that these had not gone out. If I had not telephoned I would still not have received the samples.
I asked the samples be redirected to a different address, but they arrived 4 days later at the my original address.
If the company is this poor at sending samples as well as not executing an agreed request I don’t know what would happen to flooring especially when I would be booking a contractor.
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