This time a few screws were missing but with the specs from the manual we were able to get them from Walmart and they even reimbursed us for the screws. Other than that it all went well. To imagine th... Ver mais

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Veja o que dizem as avaliações
Customer service is awesome! I made a mistake with my ship to address, and I emailed customer support and they made the change and then followed up to let me know they made the change. They were ver... Ver mais
A empresa respondeu
We have ordered twice from WoodandHearts! The website is easy to navigate and delivery is quick. We love the climbing wall and monkey gym for our grandkids. Very sturdy and easy to put together.... Ver mais
A empresa respondeu
Updated review 08/14/2026: This company is awesome and they truly stand behind their product! I have never had a company reach out to me first to let me know that there is a warranty to cover any... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de Móveis Infantis
- Loja de brinquedos infantis
- Fabricante de Móveis
- Playground Coberto
- Fornecedor de equipamentos para Playground
- Academia de escalada
Sobre WoodandHearts
Escrito pela empresa
WoodandHearts is a brand dedicated to creating thoughtfully designed play spaces for children — where movement, creativity, and independence become a natural part of everyday life.
We go beyond individual products by helping families and designers create complete, functional play environments — from small play corners to fully equipped playrooms. Every element in our collection is designed to work together, making it easy to build a cohesive and visually harmonious space.
Our range includes indoor climbing gyms, wall systems, accessories, and soft play elements that can be combined into custom play zones. These spaces are designed not only to engage children but also to complement modern interiors with clean aesthetics and natural materials.
We believe that a well-designed play space should do more than entertain. It should encourage movement, build confidence, and support independent play. Our products are created with versatility in mind, allowing children to explore freely while adapting to their growth over time.
Each piece is carefully crafted using high-quality natural materials, with attention to durability, safety, and everyday usability. We focus on creating products that feel as good as they look — reliable, timeless, and made to be part of daily family life.
WoodandHearts works with families, interior designers, and businesses worldwide to create smart play spaces that feel natural in any home. Whether it’s a single product or a full playroom setup, we aim to provide solutions that are both practical and inspiring.
WoodandHearts is more than just play equipment.
It’s a way to transform any space into an environment where children can move, grow, and feel truly at home.
Making Everyday Parenting Easier
Escrito pela empresa

- More Play for Kids — More Time for You
- At WoodandHearts, we design indoor play spaces that give children the freedom to explore, climb, and play independently — while giving parents something just as valuable: time. Our thoughtfully designed wooden gyms and accessories help create safe, engaging environments where kids stay active and entertained at home. Less stress, fewer distractions, and more moments for yourself — that’s what modern parenting should feel like.
Our Customer Promise
Fast delivery, easy returns & 2-year warranty
Informações de contato
78 McCullough Dr, 19720, New Castle , Estados Unidos
- +1 804-500-1025
- support.official@woodandhearts.com
- woodandhearts.com
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 mês
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
MISLEADING PRICING
MISLEADING PRICING
I wanted to order the Swedish Wall two part with 4 rope accessories. It is listed as $389.99 on the website with $20 off. So $369.99. It has been advertised at that price for awhile.
I saw multiple FB ads with a BLACKFRIDAY code giving 15% off ALL products. GREAT!
So 15% OFF $389.99 would be $58.49 off. (I was not at all thinking/expecting it was 15% off the sale price. )
Well the code didn't work.
I reached out to customer service. They are NOT willing to honor 15% off as stated. They said it is already discounted. They admitted that their marketing department made a mistake yet they are not willing to honor the pricing.
$20 of $289.99 is 5%. NOT 15%.
They offered me an additional 5%.
All I was asking for was the advertised 15% and they were not willing to honor that.
Sure mistakes are made. And when they are you should make them right and honor it.
I just ordered from another company that had a cyber monday sale. I ended up getting a bigger wall with more options and climbing wall and spent $599. More than the original piece I was looking at from Wood and Hearts BUT they were honest in their pricing and I didn't have any problem getting their advertised sale price in my cart.
BE CAREFUL when you order.
I am personally not a fan of false advertising and misleading pricing.

Resposta da WoodandHearts
I purchased the balance beam for my…
I purchased the balance beam for my kids and they love it! It is safe structurally and of great quality! They still play with it almost a year later. Best purchase of the year!

Resposta da WoodandHearts
My kids love the climbing gym
My kids love the climbing gym. The structure is sturdy and very high quality. It has been our favorite toy for the past few months

Resposta da WoodandHearts
We love the climbing set
We love the climbing set! It is high quality and we love the colorful set! My kids really enjoyed it and I feel good about the quality.

Resposta da WoodandHearts
Most played with toys in our house
We absolutely love being able to have Montessori climbers at home, which help support physical development, allows for more independence and builds confidence. I love the quality of the wood and the sustainability.

Resposta da WoodandHearts
Five stars all around!
We have the Swedish Ladder, monkey bars, and rock climbing set from WoodandHearts and couldn’t be happier! From the moment it arrived, the care and craftsmanship were clear. The beech wood feels incredibly solid, the finish is smooth and safe, and the design is both beautiful and functional.
The assembly was straightforward thanks to the clear instructions and pre-drilled holes for standard studs. Once it was up, our kids were immediately drawn to it—and it’s already become a favourite spot for climbing, swinging, and imaginative play. Even our one-year-old loves it just as much as our older kids! The quality is beyond what you typically find, and it gives real peace of mind knowing the product is built to last.
The kids absolutely love it, and I can tell they’ll enjoy it for years to come. Truly the best playroom investment we’ve made—it’s been a lifesaver for keeping our sanity during the cold Toronto winters!
If you’re looking for a high-quality indoor climbing wall/gym setup for kids, this one truly delivers. Five stars all around! ⭐⭐⭐⭐⭐

Resposta da WoodandHearts
Live this
My friend recommended you to me. I really liked the quality of your products, and I happily purchased one of your climbing play structures for my child

Resposta da WoodandHearts
Excellent quality
My son really loves your climbing slide. The quality is excellent, the material is safe, and every detail is well thought out. He enjoys spending time on it, developing his agility and strength, and I feel calm knowing he’s safe

Resposta da WoodandHearts
This is great for my 7-8 month old
This is great for my 7-8 month old that is learning to stand and walk. It shipped fast. I saw there were complaints about the cushion. My wife threw it in the dryer and it fluffed up nicely. We use it as a quick, portable crash pad!

Resposta da WoodandHearts
My son is absolutely loving his play…
My son is absolutely loving his play gym! I also loved the high quality material.

Resposta da WoodandHearts
We absolutely love this playset!
We absolutely love this playset! It was an early birthday gift for my son and he loves it! It's perfect for a child who loves to be active and climb. The materials seem to be good quality as well. The only complaint we have is the directions were absolutely awful! Pieces weren't numbered correctly and the directions didn't always match up with what you actually needed to do next, which made the set up very very challenging and way longer than it needed to be. My husband and his dad were able to figure it out eventually though. Overall, we love it! Just wish the instructions were more clear.

Resposta da WoodandHearts

Resposta da WoodandHearts
Good service, good product
I received the products in a timely manner. They were easy to put together. They are very well made and the children are loving them!

Resposta da WoodandHearts
Customer service was excellent
Customer service was excellent, they answered all my questions and the build quality of the pickler and easel also excellent! This was a gift for my granddaughter’s 1-year birthday so I was nervous about getting everything in time. The items arrived ahead of schedule, thank you! I forwarded all the pdfs and resources to my daughter who is absolutely loving all the useful information! Great experience, and we’re super happy with the items!

Resposta da WoodandHearts
Cute products for children made of…
Cute products for children made of high-quality wood

Resposta da WoodandHearts
Very nice and high-quality slide and…
Very nice and high-quality slide and shelf. Friendly managers, fast delivery

Resposta da WoodandHearts
Good quality
Good quality, fast delivery, instructions clear. I can definitely recommend WoodandHearts

Resposta da WoodandHearts
Perfect company
Perfect company! wonderful products. my recommendations!

Resposta da WoodandHearts
I’m absolutely thrilled with these…
I’m absolutely thrilled with these eco-friendly children's furniture pieces! Not only are they beautifully designed and safe for kids, but they’re also made from sustainable, non-toxic materials — which gives me real peace of mind as a parent. The quality is outstanding, and I love knowing that we’re making an environmentally conscious choice for our home. My child loves the bright colors and playful shapes, and the furniture is perfectly sized for little ones. It's sturdy, functional, and promotes both creativity and independence. Highly recommend to any parent looking for safe, stylish, and planet-friendly options!

Resposta da WoodandHearts
They're so helpful a receiving and…
They're so helpful a receiving and replying back to me I received the item within a few days less than what they said I'm very helpful will be ordering from them again

Resposta da WoodandHearts
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