No communication after initial receipt of order. No product received. No response to e-mails. Phone unanswered. Web site also now suspended. Had to claim from credit card company and reorder from... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Excellent price product AC5 flooring good quality arrived on time opened a trade account without any issue staff communication excellent 👍 Only reason for 1 star less the delivery we had to off lo... Ver mais
A empresa respondeu
Wood Flooring Kent may be online‑only, but their prices and service are first‑class. They were responsive throughout, and when a pack was damaged in transit they replaced it immediately so the install... Ver mais
A empresa respondeu
Exceptional service. Very helpful where samples were sent and discussed what would be suitable. There was a period where I couldn't decide what would work or look right and Jonathan helped me decide b... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Wood Flooring Kent reviews have migrated to reviews.io! Please see our amazing reviews.io page for up-to-date verified customer reviews of our business! https://www.reviews.io/company-reviews/store/woodflooringkent.com
Informações de contato
29 South Street, BN21 4UP, Eastbourne, Reino Unido
- 03333 050 197
- sales@woodflooringkent.com
- woodflooringkent.com
3,4
Bom
144 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 45% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Resposta da Wood Flooring Kent
Thankyou for the great review, we really appreciate it!
Kronotex Exquisite 8mm Petterson Grey Oak flooring
The delivery was on time and completed with great care, to ensure that there was no damage to the laminate planks.
Thank you
2 de dezembro de 2024
Resposta da Wood Flooring Kent
Thankyou for the great review, we really appreciate it!
All was great
All was great! I received a speedy answer to my emails. The delivery was good as well. I got a great price compared with other famous sellers. I will definitely recommend this seller to my family and friends. Thanks!
4 de novembro de 2024
Resposta da Wood Flooring Kent
Thank you so much for the great review, we really appreciate it!
Excellent from start to finish!
Thank you so much to Robert and the team!! I made an order & unfortunately due to a website error the wrong bathroom panels arrived. I called Robert & it was sorted within 20 mins & the order arrived 2 days late and the wrong panels were collected. After I miscalculated how many panels I needed i ordered more & Robert insured the the extra panels were delivered within 3-5 days however they only took 2 days! Couldn’t have asked for better service and the products are fabulous! Thanks all 😊
15 de novembro de 2024
Avaliação não solicitada
Resposta da Wood Flooring Kent
Thankyou so much for the amazing review Charlotte. We really appreciate you taking the time to right it and we're so glad you're happy with your new wall panels and our service. I have passed on your kind words to Robert and the service team.
Good service
4 de novembro de 2024
Resposta da Wood Flooring Kent
Thanks for your review, please do let us know what we can change in the future to give you a 5 star experience.
Resposta da Wood Flooring Kent
Thanks for the great review Orlando, we really appreciate it.
Resposta da Wood Flooring Kent
Thankyou so much for the great review, we really appreciate it!
Resposta da Wood Flooring Kent
Thankyou so much for the great review, we really appreciate it!
Despite the tiles no longer being…
Despite the tiles no longer being stocked and their supplier in administration, they managed to find two boxes within four days.
20 de setembro de 2024
Resposta da Wood Flooring Kent
Thankyou for the great review David, we really appreciate it and are happy we were able to help.
Laminate flooring order and
The team were wonderful and very helpful. Responded to my change in delivery date immediately and answered any queries promptly. Tracking for delivery was provided which was very helpful.
28 de agosto de 2024
Resposta da Wood Flooring Kent
Thankyou for the amazing review Aysen, we really appreciate it!
Resposta da Wood Flooring Kent
Thanks very much for the great review Zia, we really appreciate it!
Good experience from browsing to delivery
Good selection of products great customer service and fast delivery.
30 de agosto de 2024
Resposta da Wood Flooring Kent
Thanks for the great review Ann, we really appreciate it!
Resposta da Wood Flooring Kent
Hi Star,
Thankyou for your review and we're very sorry that the delivery company suffered a technical issue and were unable to meet the delivery date that had been set.
We had offered to reschedule delivery immediately but I can see that you asked to simply cancel your order which we have done and issued your refund on the same day.
Again, please do accept our sincere apologies for any inconvenience caused.
excellent service great delivery driver
28 de agosto de 2024
Resposta da Wood Flooring Kent
Thanks for the great review Mr Page, we really appreciate it!
Very helpful
20 de agosto de 2024
Resposta da Wood Flooring Kent
Thanks for the great review, we really appreciate it!
Resposta da Wood Flooring Kent
Thanks for the great review Cheryl, we really appreciate it.
Great experience with the company
Great experience with the company. Bought some LVT, great quality and exceptional price especially with the bulk order discount. Ordered some beading which didn't suit the floor, the customer service was very understanding, acknowledged my feedback as a client and did everything to make sure I was happy. This is a big relief when you're dealing with high value purchases. Thank you all, great service!
13 de maio de 2024
Resposta da Wood Flooring Kent
Thanks for the great review Sofia, we really appreciate you taking the time to write such an in depth description of your experience with us and are very happy you are pleased with our service.
Fast efficient service.
Fast efficient service.
Communication was fantastic.
Great delivery service.
20 de agosto de 2024
Resposta da Wood Flooring Kent
Thanks for the great review Stephen, we really appreciate it!
Excellent customer service and smooth…
Excellent customer service and smooth fast delivery.
10 de agosto de 2024
Resposta da Wood Flooring Kent
Thanks for the great review Sean, we really appreciate it!
Good telephone support and worktops…
Good telephone support and worktops delivered in timescales advised. Thanks
6 de agosto de 2024
Resposta da Wood Flooring Kent
Thanks for the great review Vittorio, we really appreciate it.
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.