WoodUpp - USA Avaliações 

413
O TrustScore é 4.5 de um total de 5

4,4

Hickory Street 391, 27030 Mount Airy, North Carolina, US


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Gorgeous product and quality (real wood!) and I love the versatility. We purchased the smoked larch panels and the colors are amazing and vary by slat (which looks so much more dynamic than a single... Ver mais

Avaliado com 1 de um total de 5 estrelas

Still waiting on the replacement panels that were damaged in transit due to very poor packing and little tape to keep the boxes sealed. Reached out to customer service and panels and screws. Was told... Ver mais

Avaliado com 5 de um total de 5 estrelas

We ordered 8 2’ panels for an accent wall in our new home in Wisconsin. Even though they shipped 16 12” panels the wall went up without a hitch. And it’s beautiful. The quality of panel is excellent a... Ver mais

Avaliado com 5 de um total de 5 estrelas

I mean the package showed up a little beat up, but the panels were fine. You guys should add to your instructions, that if you have to use a jigsaw to cut out holes for outlets, that one should painte... Ver mais


Detalhes da empresa

  1. Fabricante de Móveis

Sobre WoodUpp - USA

Escrito pela empresa

At WoodUpp, we design products that make spaces feel extraordinary. From our signature acoustic panels to a growing range of accessories and interior solutions, everything we create is made to bring warmth, character, and calm to your environment.

We’re driven by a belief that great design should be both beautiful and functional—and that it should be built to last. Whether you’re styling a home, office, or commercial project, our products are easy to install, sustainably made, and designed to make a real impact.

We started WoodUpp because we saw a need for something better in the interior industry. Too many solutions are mass-produced, low quality, and forgettable. We're here to raise the bar—with craftsmanship, care, and a genuine commitment to doing things the right way.

Designed to Make People Feel Good

Escrito pela empresa

At WoodUpp, we create acoustic panels that combine beautiful Danish design with practical sound absorption—perfect for homes, offices, and commercial spaces. All our products are crafted with care and a strong focus on sustainability, using high-quality materials that are easy to install and made to last. Whether you're after a modern, cozy vibe or need to tame the echo in a room, we’ve got you covered. We're proud to help people create spaces that look and sound great.

Informações de contato

  • Hickory Street 391, 27030, Mount Airy, North Carolina, Estados Unidos

  • 336 755 2268

4,4

Excelente

O TrustScore é 4.5 de um total de 5

413 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Respondeu a 93% das avaliações negativas

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4,4

Todas as avaliações

(413)

1.575 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Well worth the wait, and then some!

I've been wanting to get this product for over 10 years, and I'm over-the-moon excited that it is finally gracing my walls.

We had a contractor install ours because we all have various disabilities, and we wanted the product done properly. And it is utter perfection!

Our contractor said it is the best-looking and sturdiest acoustic panels he's ever installed and that he wants to order some and recommend them to others now as well!! You have fans for life.

We intend to buy more as well and install them in other rooms too, and we all can't wait!!

The variety of the product is wonderful! Everything from the color options to the accessories you can obtain. We went with Cloud and Moss, and both are more gorgeous in person, even though they already looked fantastic on the website.

As I mentioned, the quality is exceptional! It is thick and sturdy.

We've already noticed a significant amount of noise reduction, which has been positively momentous. Our main issues with noise have always been our animals. Even the slightest noises outside set them off, but since installing WoodUpp's Akupanels it's like a switch went off, and our animals are so much calmer as a result.

I can't even hear if others are listening to their televisions until I stick my head out of my room. When I used to hear it through my walls, even with my noise-cancelling headphones sometimes! It feels like I'm in a completely different building now at times.

Before the panels, we tried getting noise machines to help drown out other sounds, but having them on now with the panels makes our rooms feel like we are in a spa with calming noise in the background.

Delivery was fast and efficient. I even noticed I didn't buy enough screws so I ordered more a different day from my initial order. But it all arrived on time with the main order. It was perfection from the start.

We absolutely will be ordering more from them!

5 de maio de 2026
Avaliação não solicitada
logotipo da WoodUpp - USA

Resposta da WoodUpp - USA

Thank you so much for your awesome review!! We love to hear about our customers satisfaction from start to finish! And it's is so nice to find out it makes your animals so much calmer.
Thank you again can't wait to work with you again!
The WoodUpp Team

Avaliado com 5 de um total de 5 estrelas

Great product

Great product. Great quality.
Completely hid our TV wires n cables.

6 de abril de 2026
logotipo da WoodUpp - USA

Resposta da WoodUpp - USA

Thank you for your kind review and for sharing your experience with our company.
Thank you again,
The WoodUpp Team

Avaliado com 5 de um total de 5 estrelas

Excellent service and timely delivery

Excellent service and timely delivery. This product is very easy to install and can dramatically improve the overall esthetics of any room.

22 de fevereiro de 2026
logotipo da WoodUpp - USA

Resposta da WoodUpp - USA

Thank you so much for the wonderful review! We are thrilled to hear that you experienced excellent service, timely delivery, and found the product easy to install. We agree that it makes a dramatic improvement to the aesthetics of a room, and we're happy you're pleased with the results!
Thank you again ,
The WoodUpp Team

Avaliado com 4 de um total de 5 estrelas

Love the wall panels and WoodUpp is a…

Love the wall panels and WoodUpp is a great company.
Was a little disapointed that the panels came in two pcs instead of the 23 5/8 wide that was stated. I do realize that instead of shipping one 23 5/8 wide it is easier and less expeensive to ship 2 panels that equal that width. But I like to have the screws hit a stud and with the smaller widths thats not possible for each panel , so some panels I had to glue on the wall which I didnt want to do.

25 de março de 2026
logotipo da WoodUpp - USA

Resposta da WoodUpp - USA

Thank you for your kind review. We do make sure to state on the website that the panels will be split for shipping. We do not charge shipping and would have to if we shipped full panels, so we apologize for the confusion. We are glad that you do love the panels and company.
Thank you again,
The WoodUpp Team

Avaliado com 5 de um total de 5 estrelas

Fantastic customer support and experience.

We did have a few challenges with installation. We reached out to customer support after reviewing the detailed installation videos. The customer support team was very fast and helpful. I will highly recommend the products to others. We were particularly impressed with the post purchase customer experience.

25 de março de 2026
logotipo da WoodUpp - USA

Resposta da WoodUpp - USA

Thank you so much for your kind review!
Customer service is an incredibly valuable part of company and it's wonderful to hear great feedback from our customers!
Thank you again,
The WoodUpp Team

Avaliado com 5 de um total de 5 estrelas

Great communication

Great communication. Good quality

23 de março de 2026
logotipo da WoodUpp - USA

Resposta da WoodUpp - USA

Thank you for your wonderful review!
Great communication and good quality are the best compliments coming from our customers!
Thank you again,
The WoodUpp Team

Avaliado com 4 de um total de 5 estrelas

Great quality, lacks instructions.

Materials and design are excellent quality and beauty. Only issues were long waiting time to receive the items and lack of instructions and support to get the electrical LED lights together. The boxes came with no instructions and then website is no help.

26 de março de 2026
logotipo da WoodUpp - USA

Resposta da WoodUpp - USA

Thank you for your review,
You ordered your first order during our sale week and yes shipping times are a little delayed because of the amount of orders that come through. We do offer instructional videos on our websites for all our products but our customer service team is always available to help out so don't hesitate to reach out to them. We do love to hear that you were happy with the quality of our products.
Thank you again,
The WoodUpp Team

Avaliado com 5 de um total de 5 estrelas

Great update to a fireplace

Shipped quickly, customer support gave great advice and was quick to respond to questions and concerns. End result as expected. Used along with large format limestone tiles for the surround and a mantel and it looks sharp!! A few pieces were rough, but we managed to work around those.

19 de março de 2026
logotipo da WoodUpp - USA

Resposta da WoodUpp - USA

Thank you so much for the 5-star review! We're thrilled you had a great experience and loved the end results!
Thank you again,
The WoodUpp Team

Avaliado com 5 de um total de 5 estrelas

Great experience!

Wonderful multipurpose product! Everything arrived safely without any issues!

25 de março de 2026
logotipo da WoodUpp - USA

Resposta da WoodUpp - USA

Thank you so much for your time and leaving a review!
Thank you again,
The WoodUpp Team

Avaliado com 5 de um total de 5 estrelas

An Impressive Upgrade!

We’re extremely satisfied with our project. The materials are excellent and very attractive. Well worth the price.
I’m especially impressed with WoodUpp customer service. A real person actually answers the phone promptly when you call and they are friendly and knowledgeable.
We applied the panels to one wall in our entry hallway and it was done in about 2 hours.
The panels were shipped quickly and carefully.
I’m already planning our next project.

18 de abril de 2026
logotipo da WoodUpp - USA

Resposta da WoodUpp - USA

Thank you for your awesome review!
We love to hear our customers opinions about the products we sell and love! We are always here to help and look forward to working with you again!
Thank you again,
The WoodUpp Team

Avaliado com 5 de um total de 5 estrelas

Seems to be straight forward

Seems to be straight forward
I was interested in selling it but never got the info

20 de março de 2026
logotipo da WoodUpp - USA

Resposta da WoodUpp - USA

Thank you for your kind review!
Please reach out to our customer service team with any questions you have for resell.
Thank you again,
The WoodUpp Team

Avaliado com 2 de um total de 5 estrelas

I experienced poor communication…

I experienced poor communication overall after my purchase and subsequent return of one of the two items. I had some difficulty with a product and after one customer service rep stopped responding to my emails, another did and essentially accused me of returning the wrong product and made me provide visual evidence that I wasn’t lying (perhaps just my impression but this is how it felt). No response when I showed that I wasn’t lying. Just an email with a refund notice. Not sure I’d use this company again.

19 de março de 2026
logotipo da WoodUpp - USA

Resposta da WoodUpp - USA

Thank you for your review,
There was some confusion in the email on which item that you returned and we did ask for pictures just so we could be sure to refund you for the correct one. We never intended to make you feel like you were lying .We apologize if that is how you felt We just wanted to make sure you received the correct refund. Once we cleared up the confusion we issued you a refund.
Thank you again,
The WoodUpp Team

Avaliado com 4 de um total de 5 estrelas

Good enough but lacks a returns process

The product is fine. I had one or 2 pieces that were rough at the edges, looks like it wasn't a clean cut or glue on the edge but only noticeable from close up.

The packaging is great and deliveries arrived in a timely manner albeit in multiple deliveries over 3 days. Returns are near impossible. I ordered enough to create different options because I didn't know exactly the setup that would be best but I didn't realize that it would be so hard to make a return.

18 de março de 2026
logotipo da WoodUpp - USA

Resposta da WoodUpp - USA

Thank you for your review!
We apologize that you had a hard time returning . We try to make it as smooth as possible. We do offer free shipping but unfortunately we can't offer free returns. If we can be any further assistance don't hesitate to reach out.
Thank you again,
The WoodUpp Team

Avaliado com 5 de um total de 5 estrelas

Gorgeous dividers

Product is excellent quality. It assembles well. Ordering process was a little confusing so far as what to pick for the sets that I was choosing solid communication and I knew when the boxes would be arriving.
I've had many compliments from people coming into my office and immediately noticing the new dividers and shelves

18 de março de 2026
logotipo da WoodUpp - USA

Resposta da WoodUpp - USA

Thank you for your awesome review!
We love the new Embrace line and love to hear that our customers do as well and are getting compliments on it .
Thank you again,
The WoodUpp Team

Avaliado com 5 de um total de 5 estrelas

Love this product!

Instructions were great. Customer service superb. Received incorrect slats first time and was picked up and replaced within a couple of days. Finished product is beautiful.

17 de março de 2026
logotipo da WoodUpp - USA

Resposta da WoodUpp - USA

Thank you so much for the incredible review. You’ve made our day. We’re so glad you enjoyed your experience with our company!
Thank you again,
The WoodUpp Team

Avaliado com 4 de um total de 5 estrelas

Panels were what I expected

Panels were what I expected, well made and easy to handle

13 de março de 2026
logotipo da WoodUpp - USA

Resposta da WoodUpp - USA

Thank you for your kind review!
We love to hear that our panels met your expectations.
Thank you again,
The WoodUpp Team

Avaliado com 4 de um total de 5 estrelas

The product is beautiful and versatile.

The product is beautiful, versatile, and easy to install, but I believe you could improve the wood-on-felt attachment. I loved the accessories; they are well-made and incredibly useful.

13 de março de 2026
logotipo da WoodUpp - USA

Resposta da WoodUpp - USA

Thank you for your wonderful review and we will share your feedback with our team.
Thank you again,
The WoodUpp Team

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