Still waiting on the replacement panels that were damaged in transit due to very poor packing and little tape to keep the boxes sealed. Reached out to customer service and panels and screws. Was told... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Gorgeous product and quality (real wood!) and I love the versatility. We purchased the smoked larch panels and the colors are amazing and vary by slat (which looks so much more dynamic than a single... Ver mais
We ordered 8 2’ panels for an accent wall in our new home in Wisconsin. Even though they shipped 16 12” panels the wall went up without a hitch. And it’s beautiful. The quality of panel is excellent a... Ver mais
I mean the package showed up a little beat up, but the panels were fine. You guys should add to your instructions, that if you have to use a jigsaw to cut out holes for outlets, that one should painte... Ver mais
Detalhes da empresa
Sobre WoodUpp - USA
Escrito pela empresa
At WoodUpp, we design products that make spaces feel extraordinary. From our signature acoustic panels to a growing range of accessories and interior solutions, everything we create is made to bring warmth, character, and calm to your environment.
We’re driven by a belief that great design should be both beautiful and functional—and that it should be built to last. Whether you’re styling a home, office, or commercial project, our products are easy to install, sustainably made, and designed to make a real impact.
We started WoodUpp because we saw a need for something better in the interior industry. Too many solutions are mass-produced, low quality, and forgettable. We're here to raise the bar—with craftsmanship, care, and a genuine commitment to doing things the right way.
We’re driven by a belief that great design should be both beautiful and functional—and that it should be built to last. Whether you’re styling a home, office, or commercial project, our products are easy to install, sustainably made, and designed to make a real impact.
We started WoodUpp because we saw a need for something better in the interior industry. Too many solutions are mass-produced, low quality, and forgettable. We're here to raise the bar—with craftsmanship, care, and a genuine commitment to doing things the right way.
Designed to Make People Feel Good
Escrito pela empresa
- At WoodUpp, we create acoustic panels that combine beautiful Danish design with practical sound absorption—perfect for homes, offices, and commercial spaces. All our products are crafted with care and a strong focus on sustainability, using high-quality materials that are easy to install and made to last. Whether you're after a modern, cozy vibe or need to tame the echo in a room, we’ve got you covered. We're proud to help people create spaces that look and sound great.
Informações de contato
Hickory Street 391, 27030, Mount Airy, North Carolina, Estados Unidos
- 336 755 2268
4,4
Excelente
412 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 93% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Happy Woodupp Customer here.
The communication from Woodupp was great. I had issues with my delivery address because the website could not validate it, but they were quick to respond and take care of the issue. The product is good quality, although too expensive IMO. The Akupanels are easy to work with and I really like the look of our finished wall. I like the accessories that you can add to the panels. Everything arrived in perfect condition.
22 de abril de 2026
Resposta da WoodUpp - USA
Thank you for your detailed review, Rob! We're really happy to hear that our team could quickly help with the delivery address issue and that everything arrived in perfect condition. 🤗
It’s great to know that you found the Akupanels easy to work with and that you’re enjoying the final result and accessories. We also appreciate your honest feedback regarding the pricing.
Thank you again for choosing WoodUpp! 🌟
Best regards
Stine Brorsen
WoodUpp Customer Experience Team
Stain on Walnut is still inconsistent
Stain on Walnut is still inconsistent. Also, one of the panels was scratched with what looked like a knife cut or razor.
17 de abril de 2026
Resposta da WoodUpp - USA
Thank you for your feedback, Dwayne. We’re sorry to hear that the stain on the Walnut panels was inconsistent and that one of the panels arrived damaged with a scratch.
This is not the experience we want for our customers. Please feel free to contact our team at pm@woodupp.com with photos and your order details, and we’ll be happy to look into this for you and find a solution.
Thank you again for bringing this to our attention. 😊
Best regards
Stine Brorsen
WoodUpp Customer Experience Team
Resposta da WoodUpp - USA
Reading this feels like a high five to everything we strive for every day — creating beautiful products and making sure the experience around them feels just as great.
Thank you so much for your kind words, Christopher! 🌟
All the best
Stine Brorsen
WoodUpp Customer Experience Team
Would give 6 stars if I could
My end to end experience with WoodUpp was great. Their support answered all my questions quickly and even sent me a personalized email notifying me when product I was interested in was back in stock (shout out Elaina M.!). The product shipped quickly, was easy to assemble, and is high quality. I am very pleased with my purchase.
19 de maio de 2026
Avaliação não solicitada
Resposta da WoodUpp - USA
Thank you so much for taking the time to write such a thoughtful review, Osaze! Reading messages like yours truly means a lot to us, and I’m so happy I could help you during your journey with WoodUpp. 😊
We always aim to create not only beautiful products, but also a genuinely great experience from start to finish, so hearing that everything from the support to the shipping, assembly, and quality lived up to your expectations honestly makes my day!
Thank you for choosing WoodUpp and for sharing your experience so warmly. Customers like you are the reason we love what we do. ✨
Warm regards,
Elaina M.
WoodUpp USA
Looks good!
20 de abril de 2026
Resposta da WoodUpp - USA
Anthony, this is so great to hear! Thank you so much for your 5 stars! We truly appreciate your support! 🌟
All the best
Team WoodUpp USA
Incredible customer support.
15 de abril de 2026
Resposta da WoodUpp - USA
Feedback like this genuinely makes our day and means a lot to the whole team ✨ Thank you so much, Antonie! 🙌
Best regards,
Stine Brorsen
Customer Experience Manager
THEY LISTENED TO MY CONCERNS AND FEED…
THEY LISTENED TO MY CONCERNS AND FEED BACK. THEY REACHED OUT WHEN I CONTACTED THEM AND SHOWED GOOD WILL WITH PROVIDING A DISCOUNT CODE WHEN THE OTHER CODE HAD ALREADY ESPIRED.
16 de abril de 2026
Resposta da WoodUpp - USA
Kyra, thank you so much for taking the time to share your experience 😊 We’re really happy we could help and find a solution together. We always want our customers to feel heard and supported, so your feedback truly means a lot to us ✨
Best regards,
Team WoodUpp USA
Great system!
You make the highest quality shelves and accessories. Everything feels and looks high end and is super functional. Keep up the great work.
16 de abril de 2026
Resposta da WoodUpp - USA
Tim — WOW! Reading feedback like this is exactly why we do what we do. We put a huge amount of thought into creating products that not only look beautiful, but also feel premium and work effortlessly in everyday life — so hearing that you noticed all those details means the world to us ✨
Thank you so much for the support, Tim — and for being part of the WoodUpp journey 🙌
Best regards,
Stine Brorsen
Customer Experience Manager
The products are great
The products are great. The only reason this isn't a 5-star is because I got a bill for $140 of customs fees AFTER I paid for the shipping.
13 de abril de 2026
Resposta da WoodUpp - USA
Thank you for your review and for your honest feedback, Allison 😊 We’re really happy to hear that you’re pleased with the products.
We completely understand your frustration regarding the customs fees. Since the order was shipped to Canada, local customs duties and taxes can unfortunately apply separately from the shipping cost. We understand that unexpected fees are never fun, and we truly appreciate you sharing your experience with us ✨
Best regards,
Stine Brorsen
Customer Experience Manager
Resposta da WoodUpp - USA
This is so great to hear, Teri! 😊
Thank you so much for choosing WoodUpp for your home. 🙌
All the best
Team WoodUpp USA
Great product!
15 de abril de 2026
Resposta da WoodUpp - USA
That’s awesome to hear, Dawn! Thank you so much for your support and for taking the time to leave a review. 🙌
All the best
Stine Brorsen
Customer Experience Manager
Remote never worked with the LED…
Remote never worked with the LED lights, we tried calling, but sent to a European number and onhold for ever, disappointed.
15 de abril de 2026
Resposta da WoodUpp - USA
I’m really sorry to hear about your experience, Daniel — especially after struggling both with the LED lights and trying to get in touch with us. I completely understand how frustrating that must have been, and that’s definitely not the experience we want you to have.
Of course your LED remote should work, and we’re only here to help you get everything working exactly as it should 😊
You’re very welcome to contact our USA team directly on 336 755 2268, and we’ll make sure you speak with someone locally who can help you further without the long wait times.
Thank you for taking the time to share your feedback with us — we’d really love the opportunity to make this right for you ✨
All the best,
Stine Brorsen
Customer Experience Manager
Nice concept but expensive
Nice concept. Some accessories were out of stock. some accessories you have to buy the matching hardware (i.e.. black finger screws) separately. $30 per hook seems expensive. Using 3M Command Hooks would be more cost effective.
10 de abril de 2026
Resposta da WoodUpp - USA
Thank you for your honest feedback! We’re really happy to hear that you like the overall concept.
We completely understand your thoughts regarding both the accessories and the pricing, and we truly appreciate you taking the time to share that with us. Feedback like this is incredibly valuable as we continue improving both our products and the overall experience. 😊
We hope you’ll still enjoy the final result, and thank you again for supporting WoodUpp. 🙏
All the best,
Stine Brorsen
Customer Experience Manager
Fireplace feature
Nice quality product. Elevates our space. Honestly breathtaking.
5 de março de 2026
Resposta da WoodUpp - USA
Wow — “honestly breathtaking” is such an incredible compliment, Amy 😊
Creating products that truly transform a space is exactly what we dream about every single day, so reading this genuinely means the world to our entire team! Thank you so much, Amy, for sharing your experience with us! 👏
All the best,
Stine Brorsen
Customer Experience Manager
Resposta da WoodUpp - USA
Amazing! There’s nothing better than when the product exceeds expectations once it’s seen in real life ✨
Thank you so much for the amazing feedback and for choosing WoodUpp.
All the best,
Stine Brorsen
Customer Experience Manager
Amazing stuff
Amazing stuff ,clients are interested can't wait for my first project
10 de abril de 2026
Resposta da WoodUpp - USA
So great to hear this, Rob! 😊 Just let us know if you have any questions along the way regarding your client’s project — we’re always happy to help!
Best regards
Stine Brorsen
Customer Experience Manager
The product is excellent
The product is excellent. Have really enjoyed the look and the quality. Shipping was surprisingly fast. I was a little short on my first estimate for how much I would need, and when I ordered just a single panel, it still arrived almost overnight. Would highly recommend.
10 de abril de 2026
Resposta da WoodUpp - USA
Thank you so much for your kind words about both the quality and the overall experience, Jason 😊 I am so happy to hear that the extra panel arrived quickly — we know how important that is when you’re in the middle of a project ✨
Best regards
Stine Brorsen
Customer Experience Manager
I LOVED the modern look the product…
I LOVED the modern look the product gave my room. And it was simple to install. I'm buying more!
8 de abril de 2026
Resposta da WoodUpp - USA
Thank you so much for the amazing feedback, Angela 😊 It means a lot to hear that you’re coming back for more — that’s honestly one of the biggest compliments we can get!
We’ll be more than happy to help with your next project as well. 🙌
All the best,
Stine Brorsen
Customer Experience Manager
Resposta da WoodUpp - USA
So great to hear that you had a good experience with both the product and our team ✨ Thank you so much for your 5 stars!
All the best,
Stine Brorsen
Customer Experience Manager
Create Dupps Are Fantastic
I am extremely satisfied with the Create Dupps 7 piece set that I ordered. The hangers are super easy to install and to move, if necessary. I highly recommend this produce to hang pictures or for other displays.
6 de abril de 2026
Resposta da WoodUpp - USA
We’re incredibly happy that you’re loving our CREATE products, Thomas! 🤩
We love hearing that the Dupps set gave you the flexibility to easily style and restyle your space whenever needed — exactly what it was designed for ✨
Best regards
Stine Brorsen
Customer Experience Manager
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.