Wood Workers Workshop Avaliações 

86
•
O TrustScore é 5 de um total de 5

4,9

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Everything was perfect, the prices were the best I could find for my order. The shipping was great and I think the packaging was the best I've ever had in an online order. I'll definitely use Wood Wor... Ver mais

Avaliado com 5 de um total de 5 estrelas

In a couple of weeks it will be two years since I placed my first order with Wood Workers Workshop and they are the first place I look when I need something or to just browse and see what is new. Th... Ver mais

Avaliado com 5 de um total de 5 estrelas

Good prices, excellent communication and swift dispatch make this a first choice on line provider of tools. First class customer services; there was a manufacturer's problem with one item, in sealed... Ver mais

Avaliado com 5 de um total de 5 estrelas

Purchase the JessEm Advanced Excel ll Router table package. Plus a collection of associated add on table parts. Quality table router as you would expect with the initial cost of purchasing a market... Ver mais

Detalhes da empresa

  1. Loja de utensílios para carpintaria

Escrito pela empresa

We are a family business, run by woodworkers for woodworkers, delivering 5-star customer service since 1999. Stocking a wide range of quality woodworking tools from leading brands including Milescraft, INCRA, iGaging, JessEm, Melbourne Tool Company, Woodpeckers, Bow Products, FastCap, StopLossBags, Harvey and our exclusive AUKTools and Verum brands. We ship worldwide - duty and tax included. If you have any questions or require any help and advice please email us on sales@woodworkersworkshop.co.uk or call us on 01684 594683 between 9.00am and 4.30pm Monday to Friday.


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

86 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,9

Todas as avaliações

(86)

39 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

I’ve been buying from WWW for a few…

I’ve been buying from WWW for a few years now , they have an excellent range of high quality tools , it helps greatly that Peter and his team are all woodworkers and are very knowledgeable.
Great range of kit and top rate customer service , the only downside it’s easy to spend your money !!

15 de agosto de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great business , loads of experience etc

Pretty new to wood working (retired consultant) and really enjoying the stuff I’m doing and making .

I’ve made a number of purchases off WWW (not the wrestling org 😉) this year from their milescraft range and router accessories etc

Their service, attention to detail (P&P etc) has been outstanding. I got one order wrong , and after notifying WWW within 1 hour they had written back to me , remedied my error and I got what I needed - you don’t get this service many places these days .

They really know their craft , years of experience and you trust the business very quickly . The quality and pricing is excellent and they are my go to website whilst I’m building my tool collection.

Thanks WWW, great service and attitude- keep it up 👍🏻

15 de agosto de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Really great products and service

Every time I buy something here it's just what I needed and at the right prices. Consistent delivery and communication would make me choose here over somewhere else even if it was a bit more expensive. It really counts when a company gets everything right.

13 de agosto de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Orderd some glubot and accessories with…

Orderd some glubot and accessories with 1.5 metres of 63mm dust extrating pipe.

All arrived well packaged and the 63mm pipe was 1.55m laid out on the work bench, not the normaly ‘just’ 1.5m with two strong men pulling it.

Thank you.

22 de maio de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Impeccable service and high quality range of products

I have bought a number of items from Woodworkers Workshop over the past two or three years and the service has been impeccable. Their stock is high quality and their after sales service is spot-on. They clearly love their work and take pride in great customer experience.

6 de março de 2025
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Excellent technical support

Excellent technical support, particularly from Andy, who was very helpful in advising the suitability of a digital readout for my planer-thicknesser. The despatch and delivery time were also super quick. However, I’ve marked them down a little because nearly every price on their website, whether it be for a £10 or for a £2,000 item, ends in 95p, which is one of my pet hates. Having said that, I suppose 95p I is better than the usual 99p.

25 de fevereiro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Best shop around for woodworkers!

I recently purchased two try squares from Woodworkersworkshop, and although I encountered a minor issue, the resolution was exceptional. A replacement was dispatched the very next day, demonstrating their swift and no-nonsense approach to customer service.

Unfortunately, the squares didn’t suit my needs, which was entirely my fault, but the returns process was seamless. I was provided with a free return label, making the experience hassle-free.

The customer service team is efficient, responsive, and professional. This shop operates with the kind of care and quality rarely seen these days—offering high-quality products at reasonable prices. Highly recommended!

5 de janeiro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Spammers

Clearly stated that I did not want marketing. I received two marketing emails in the next two days which is illegal.
Will not be using them again

22 de novembro de 2024
Avaliação não solicitada
logotipo da Wood Workers Workshop

Resposta da Wood Workers Workshop

Hello Gareth, thank you for your order which has been dispatched. As part of your checkout journey you actively ticked the box “I would like to receive updates and offers”. We fully comply with all GDPR laws including giving you the option to unsubscribe at any time, which you have now done.

Avaliado com 5 de um total de 5 estrelas

Exceptional Customer Service

I’m a fairly new customer at Woodworkers Workshop, having made my first purchase in April. Recently, one of the items I bought experienced an issue. I was fairly certain that my usage hadn’t caused the fault, so I E-Mailed customer support to discuss it. To my surprise and delight, they offered to replace the item—no questions asked, despite the fact that it had been over six months since my purchase. They trusted my account of the issue without any hesitation, which says a lot about their commitment to customer satisfaction.

This experience has left me highly impressed with their dedication to quality and service. Woodworkers Workshop is now my go-to source for high-quality woodworking tools, and I’ll continue recommending them to anyone in need of reliable tools and first-class customer care.

13 de novembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent service!

Finally, I own Woodpecker Tools! Great service and price from WWW! Easy ordering process, and super fast delivery. Will shop there again, as they have an extensive and fairly priced selection of Woodpecker Tools.

4 de agosto de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

PARFAIT !

PARFAIT. Envoi et réception extrêmement rapide (je suis en france). Coût de l'expédition tout à fait correcte. Aucune erreure dans la commande et envoi bien protégé. Objet commandé a un prix vraiment raisonnable. Un GRAND MERCI pour le sérieux de cette petite entreprise. 👍👍👍

30 de junho de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent - 5 stars

Excellent products at a competitive price, received in very good time, carefully wrapped and with invoice enclosed. What more could one want ?

8 de setembro de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Fantastic good service

Fantastic good service. Got a machine error after a year. No problem they sent new. Would highly recommend this store
Wish it was possible to give them a couple more stars

21 de abril de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Go-to place for high quality tools

When i've tried to source specific items not available from the usual UK sources, these folks had it. Easy ordering process and clear comms. Go-to place for high quality tools.

29 de abril de 2021
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Shocking shocking shocking

It pains me to say but the service here has been absolutely awful.
Order placed on 20/12 pre Brexit
Some items not in but promised they would be in within a week.
11/1 refunded because VAT had been charged but refunded without the shipping charge
Chased and got shopping recharged
Asked if the product was in stock - told yes so placed new order
The item wasn’t in stock so went on pre-order
Arrived in Spain, couldn’t pay charges on their couriers website
Sent mail to Woodworkers workshop - received a response a week later
Paid the charges
No delivery - sent email on 03 Feb asking them to chase up
Received a response a week later after I chased again.
There was an issue with their courier in Spain it would take a week to resolve
I chased 10 days later after no communication
No response from Woodworkers workshop
Today I received a refund - but partial because of the charges I had to pay which I cannot recover
Awful service - never using them again

Following the reply - I suggest you read the emails to highlight how many errors and the obvious lack of communication on your behalf. As you say a regular customer, if I get treated this way - God help any newcomers.
Happy to be rid of Woodworkers Workshop - shocking service.

23 de fevereiro de 2021
Avaliação não solicitada
logotipo da Wood Workers Workshop

Resposta da Wood Workers Workshop

Saddened to see that you have written us a 1 star review whilst we are trying to resolve an issue you have with the Spanish tax authorities. After being a regular customer for the past 4 years with 10 orders delivered to you in Spain without issue, Brexit and COVID have thrown up many challenges. We have 20+ emails between us since your first order was received in December, which was fully refunded once the port between the UK and Europe was closed before Christmas. You were made fully aware that post-Brexit you would be responsible for the Spanish duties and taxes. We are also currently implementing a new website where customers can pre-pay all tax and duties at the checkout and that should go on-line in April 2021.

The products you ordered again in January have been in your local sorting office since Jan 29th . My team have spent many hours trying to expedite your delivery on the final 15 miles of its journey but as this has proved difficult, you have been reimbursed, in full, for your order and delivery charges. The local taxes and duties you have paid are also in the process of being refunded to you by the Spanish Tax authorities and are outside of our control.

Prior to publishing your review you were made aware that we had fully refunded you for your order and shipping costs, and that we cannot pay you the taxes you have paid directly to the Spanish tax authorities - the duties are on their way to you already, so you will have recovered all payments.

You thanked my team for their help saying they were “awesome” before “threats of legal action and letting everyone know on all reviews”. You have obviously decided to take this course of action - we can do no more to expedite your duties and tax refund from the Spanish Authorities, which is already on its way to you.

Avaliado com 5 de um total de 5 estrelas

Just before Christmas placed several…

Just before Christmas placed several orders for some Woodpeckers tools, as always first class service from Woodworkers workshop. When you call them they are always very helpful and nothing is a problem even if you have asked to return a product. Looking forward to see what new Woodpeckers tools will be offered this year as well. Keep up the great work guys.

26 de janeiro de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Quick and excellently packed

Just received my Block Plane... probably the best wrapped parcel I've had in a long time. Good to see local businesses doing a great job. I'm looking forward to the end of the current challenges and hope to find time to take a course.

12 de janeiro de 2021
Avaliação não solicitada

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