Bambinos & Beyond Avaliações 353

O TrustScore é 4.5 de um total de 5

4,5

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Absolutely outstanding customer service from Kyra. I ordered an item for an upcoming holiday without realising there was a 14-day delivery time, and she went above and beyond to help source it elsewhe... Ver mais

Avaliado com 5 de um total de 5 estrelas

Lovely members of staff, I originally brought the pram from them and had it just over 2 years and only sold it as no longer needed. They accept your old prams which is great, been the best way to get... Ver mais

Avaliado com 5 de um total de 5 estrelas

We purchased a pushchair from Bambinos & Beyond & the whole experience from start to finish was second to none! From trying the pushchair in our car to car seat safety & different types putting our... Ver mais

Avaliado com 1 de um total de 5 estrelas

Very bad quality pram Non helpful customer service Damaged pram They want to charge you for returns I do not recommend asi f something happens it if you are unahgpapy you will need to spend mo... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja para Bebês

Escrito pela empresa

At Bambinos And Beyond, we believe in the magic of parenting—the sleepless nights, the endless love, and the small moments that make it all worthwhile. As a baby store, we understand that this journey is full of excitement, wonder, and even a little bit of chaos. That's why we’re here: to help make life with your little one just a little bit easier, more beautiful, and more joyful. We know that when you’re a parent or soon-to-be parent, every decision feels big. From the first onesie to the perfect stroller, it’s about choosing what’s best for your baby and your family. That’s why we take extra care in curating products that are not only stylish and functional but safe and dependable too. Whether it’s creating a cozy nursery or finding the ideal gift for a baby shower, we want to be there for you every step of the way. We believe in more than just selling products; we believe in supporting families, in nurturing the connections between parents and their children, and in celebrating the beautiful chaos of this special time. With each item we offer, we hope to bring a little more peace of mind and a lot of joy to your parenting journey. You’re not alone in this—let us help you make every moment, every milestone, and every memory with your little one even more special.


Informações de contato

4,5

Excelente

O TrustScore é 4.5 de um total de 5

353 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 65% das avaliações negativas

Normalmente responde dentro de 1 mês

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Avaliado com 5 de um total de 5 estrelas

Absolutely outstanding customer service…

Absolutely outstanding customer service from Kyra. I ordered an item for an upcoming holiday without realising there was a 14-day delivery time, and she went above and beyond to help source it elsewhere and arrange faster shipping for me. It’s rare to find such personal, thoughtful service these days. Thank you so much!

18 de maio de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Ordered the red kite play mat bundle it…

Ordered the red kite play mat bundle it came and its brilliant my baby loves it and it was good value for money I message the staff as I have got carpet in my home and in the bundle you get a baby walker the staff was friendly and was willing to help and got back to me as soon as possible.

24 de abril de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I was abit cautious about buying a…

I was abit cautious about buying a second hand pushchair as I’ve never done it before but I was very pleased with the experience. Pushchair was delivered next day after ordering and it is showroom quality! 100% recommend

15 de maio de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Lovely members of staff

Lovely members of staff, I originally brought the pram from them and had it just over 2 years and only sold it as no longer needed. They accept your old prams which is great, been the best way to get a little bit of money and know that it should hopefully come to some use to another family, they give you a fair price.

8 de maio de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I found this site on the Internet

I found this site on the Internet, but everything seemed ok, so I brought a twin pushchair for my grandaughter for her new baby due next week, she has a 17month old as well, it's a pre-loved pushchair, and what can I say, it's beautiful, in good condition well wrapped, everything is with it, for the price, it's amazing, very fast delivery even the 17 month old baby loved sitting in it, we are well pleased and happy

5 de maio de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Horrible company and customer service.

Horrible company and customer service.
I have placed my order on April 3rd, it is now April 30th and still not one of my 7 orders arrived. I’ve reached out through email and has been promised twice that my items will be posted soon and still nothing.
I have reported you as fraud and claimed my money back.
I’ve got two very disappointed children who has been waiting patiently all these time for a company who has no care at all about children as long as they get the money.

3 de abril de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Very bad quality pram and experience

Very bad quality pram
Non helpful customer service
Damaged pram
They want to charge you for returns
I do not recommend asi f something happens it if you are unahgpapy you will need to spend more money to return it.
Very bad experience

24 de abril de 2026
Avaliação não solicitada
logotipo da Bambinos & Beyond

Resposta da Bambinos & Beyond

Thank you for your message. We’re sorry to hear that you’ve been unhappy with your experience.

As previously discussed, the initial concern raised was regarding “slippy wheels.” This is expected with a brand-new stroller, particularly if it has only been tested on carpeted surfaces, and therefore does not indicate a fault. For this reason, we were unable to accept a return on that basis.

A few days later, you contacted us again to report a rip in the hood. As the pram had already been used, we arranged to send you a replacement hood promptly to resolve this issue.

We believe we have addressed your concerns appropriately and have remained in regular contact with you throughout the process to provide support and a resolution.

Given the above, we are unable to agree to a return of the product or cover return costs, as there was no confirmed fault at the time of the initial request.

Thank you for your understanding.

Avaliado com 5 de um total de 5 estrelas

Great products

I am really impressed with the service and quality provided by Bambinos & Beyond. The ordering process was straightforward, and the delivery was prompt. It is clear they care about their customers and provide high-quality items that are perfect for families. I would highly recommend them to anyone looking for reliable service and great products for their little ones.

5 de abril de 2026
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

I ordered my pram from Bambinos &…

I ordered my pram from Bambinos & Beyond because it was the best price around which was a bonus. I haven’t ever heard of the company before so I did a quick search of it on trust pilot and saw the most recent reviews which were all positive so I was feeling confident about the order.

The website stated delivery within 14 workings days which was fine however 14 working days went by and I still hadn’t received dispatch info or heard much so I was a bit anxious as it was a substantial amount of money to pay for a pram. I went back on trust pilot and clicked on the one star reviews and there did seem to be a few with similar experiences of not getting their items within the timeframe stated. So I did really worry. I did contact them via the email provided on the website and they did always get back to me within a day which was positive and I was left feeling a bit more reassured.
I still don’t really understand why my ordered was delayed but ultimately it has now been delivered which is all that matters to me.
So whilst it wasn’t a 5* experience it really wasn’t the worst at all and definitely not a scam company!
I would still consider purchasing from them again in the future.

27 de abril de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

My order came with black marks all over…

My order came with black marks all over doesn’t look brand new i paid £140 for a Moses basket for my premature poorly baby

24 de abril de 2026
Avaliação não solicitada
logotipo da Bambinos & Beyond

Resposta da Bambinos & Beyond

Hi there,

I’m so sorry to see this and completely understand your concern, especially given the circumstances. This certainly isn’t the experience we want for any of our customers.

As we haven’t been made aware of this prior, we wouldn’t have known there was an issue with the item, however we have now emailed you directly so we can get this resolved for you as quickly as possible.

Please rest assured we will do everything we can to put this right for you.

Kind regards,
Bambinos & Beyond

Avaliado com 5 de um total de 5 estrelas

Not had chance to use my brand new…

Not had chance to use my brand new cosatto wow xl in silhouette yet as not due 4th baby just yet but got it all set up and my autistic 3 year old absolutely loved it!! He literally sat in it for a hour and wouldn't get out, Bambinos and beyond were amazing, got it sent straight out, from me ordering the pram on the 13th April to receiving it on the 15th!! I didn't think it would come so quick!! Thank you for the wonderful pram, all well packed

13 de abril de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Spidey car seat

I’ve never bought from Bambino’s and beyond previously. I bought a new Spidey car seat from my 4yr old grandson who has outgrown his current one. It’s really good value and cheaper than Amazon. Really good quality, comfy and service/delivery was exceptional. I wasn’t in the first delivery, no issue and met my delivery choices with ease. Very happy.

17 de abril de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Found the process of picking a…

Found the process of picking a pushchair very overwhelming. Went in store after receiving a leaflet at my maternity appointment and ended up talking to a member of staff who went through things to consider and recommendations. Ended up with a ex display model with a great price and great help from Shannon on returning with additional questions. Thank you :)

17 de abril de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I visited her with my daughter who is…

I visited her with my daughter who is expecting a baby in July.

She’s very young and very conscious about being pregnant.
The staff were very friendly and the service was great. She found a perfect pram.
We will definitely be visiting again.

14 de abril de 2026
Avaliação não solicitada

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