Absolutely outstanding customer service from Kyra. I ordered an item for an upcoming holiday without realising there was a 14-day delivery time, and she went above and beyond to help source it elsewhe... Ver mais
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Veja o que dizem as avaliações
Lovely members of staff, I originally brought the pram from them and had it just over 2 years and only sold it as no longer needed. They accept your old prams which is great, been the best way to get... Ver mais
We purchased a pushchair from Bambinos & Beyond & the whole experience from start to finish was second to none! From trying the pushchair in our car to car seat safety & different types putting our... Ver mais
Very bad quality pram Non helpful customer service Damaged pram They want to charge you for returns I do not recommend asi f something happens it if you are unahgpapy you will need to spend mo... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
At Bambinos And Beyond, we believe in the magic of parenting—the sleepless nights, the endless love, and the small moments that make it all worthwhile. As a baby store, we understand that this journey is full of excitement, wonder, and even a little bit of chaos. That's why we’re here: to help make life with your little one just a little bit easier, more beautiful, and more joyful. We know that when you’re a parent or soon-to-be parent, every decision feels big. From the first onesie to the perfect stroller, it’s about choosing what’s best for your baby and your family. That’s why we take extra care in curating products that are not only stylish and functional but safe and dependable too. Whether it’s creating a cozy nursery or finding the ideal gift for a baby shower, we want to be there for you every step of the way. We believe in more than just selling products; we believe in supporting families, in nurturing the connections between parents and their children, and in celebrating the beautiful chaos of this special time. With each item we offer, we hope to bring a little more peace of mind and a lot of joy to your parenting journey. You’re not alone in this—let us help you make every moment, every milestone, and every memory with your little one even more special.
Informações de contato
12 Milan Road , DE13 0FY, Burton On Trent , Reino Unido
- 01283 561841
- sales@bambinosandbeyond.co.uk
- bambinosandbeyond.co.uk
Respondeu a 65% das avaliações negativas
Normalmente responde dentro de 1 mês
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Fantastic Service as always!
Fantastic Service as always!
Best place to get everything of your little bundle of joy :)
Absolutely outstanding customer service…
Absolutely outstanding customer service from Kyra. I ordered an item for an upcoming holiday without realising there was a 14-day delivery time, and she went above and beyond to help source it elsewhere and arrange faster shipping for me. It’s rare to find such personal, thoughtful service these days. Thank you so much!
Ordered the red kite play mat bundle it…
Ordered the red kite play mat bundle it came and its brilliant my baby loves it and it was good value for money I message the staff as I have got carpet in my home and in the bundle you get a baby walker the staff was friendly and was willing to help and got back to me as soon as possible.
I was abit cautious about buying a…
I was abit cautious about buying a second hand pushchair as I’ve never done it before but I was very pleased with the experience. Pushchair was delivered next day after ordering and it is showroom quality! 100% recommend
Lovely members of staff
Lovely members of staff, I originally brought the pram from them and had it just over 2 years and only sold it as no longer needed. They accept your old prams which is great, been the best way to get a little bit of money and know that it should hopefully come to some use to another family, they give you a fair price.
I found this site on the Internet
I found this site on the Internet, but everything seemed ok, so I brought a twin pushchair for my grandaughter for her new baby due next week, she has a 17month old as well, it's a pre-loved pushchair, and what can I say, it's beautiful, in good condition well wrapped, everything is with it, for the price, it's amazing, very fast delivery even the 17 month old baby loved sitting in it, we are well pleased and happy
I ordered a preloved set and I couldn’t…
I ordered a preloved set and I couldn’t believe the condition - it was perfect.
I love it so much, the price was unbeatable, the delivery was so fast, I would recommend 10000%
You took over 30 days to deliver
You took over 30 days to deliver. Not happy with that at all
Horrible company and customer service.
Horrible company and customer service.
I have placed my order on April 3rd, it is now April 30th and still not one of my 7 orders arrived. I’ve reached out through email and has been promised twice that my items will be posted soon and still nothing.
I have reported you as fraud and claimed my money back.
I’ve got two very disappointed children who has been waiting patiently all these time for a company who has no care at all about children as long as they get the money.
Waited 3 weeks for order to be delivered
Lovely product however took 3 weeks to receive.
10/10 there’s nothing they won’t solve…
10/10 there’s nothing they won’t solve if you have a problem and are quick at sorting anything. I recommend them so much. Lovely company
Very bad quality pram and experience
Very bad quality pram
Non helpful customer service
Damaged pram
They want to charge you for returns
I do not recommend asi f something happens it if you are unahgpapy you will need to spend more money to return it.
Very bad experience

Resposta da Bambinos & Beyond
Great products
I am really impressed with the service and quality provided by Bambinos & Beyond. The ordering process was straightforward, and the delivery was prompt. It is clear they care about their customers and provide high-quality items that are perfect for families. I would highly recommend them to anyone looking for reliable service and great products for their little ones.
I ordered my pram from Bambinos &…
I ordered my pram from Bambinos & Beyond because it was the best price around which was a bonus. I haven’t ever heard of the company before so I did a quick search of it on trust pilot and saw the most recent reviews which were all positive so I was feeling confident about the order.
The website stated delivery within 14 workings days which was fine however 14 working days went by and I still hadn’t received dispatch info or heard much so I was a bit anxious as it was a substantial amount of money to pay for a pram. I went back on trust pilot and clicked on the one star reviews and there did seem to be a few with similar experiences of not getting their items within the timeframe stated. So I did really worry. I did contact them via the email provided on the website and they did always get back to me within a day which was positive and I was left feeling a bit more reassured.
I still don’t really understand why my ordered was delayed but ultimately it has now been delivered which is all that matters to me.
So whilst it wasn’t a 5* experience it really wasn’t the worst at all and definitely not a scam company!
I would still consider purchasing from them again in the future.
My order came with black marks all over…
My order came with black marks all over doesn’t look brand new i paid £140 for a Moses basket for my premature poorly baby

Resposta da Bambinos & Beyond
Absolutely brilliant quick delivery and quality fabulous
Absolutely brilliant quick delivery
Quality of goods great
Fabric soft
As described
Bigger than I expected but 4pieces all matching
Highly recommend the business
Love them thanks
Not had chance to use my brand new…
Not had chance to use my brand new cosatto wow xl in silhouette yet as not due 4th baby just yet but got it all set up and my autistic 3 year old absolutely loved it!! He literally sat in it for a hour and wouldn't get out, Bambinos and beyond were amazing, got it sent straight out, from me ordering the pram on the 13th April to receiving it on the 15th!! I didn't think it would come so quick!! Thank you for the wonderful pram, all well packed
Spidey car seat
I’ve never bought from Bambino’s and beyond previously. I bought a new Spidey car seat from my 4yr old grandson who has outgrown his current one. It’s really good value and cheaper than Amazon. Really good quality, comfy and service/delivery was exceptional. I wasn’t in the first delivery, no issue and met my delivery choices with ease. Very happy.
Found the process of picking a…
Found the process of picking a pushchair very overwhelming. Went in store after receiving a leaflet at my maternity appointment and ended up talking to a member of staff who went through things to consider and recommendations. Ended up with a ex display model with a great price and great help from Shannon on returning with additional questions. Thank you :)
I visited her with my daughter who is…
I visited her with my daughter who is expecting a baby in July.
She’s very young and very conscious about being pregnant.
The staff were very friendly and the service was great. She found a perfect pram.
We will definitely be visiting again.
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