Wordans Avaliações 

1.955
•
O TrustScore é 4 de um total de 5

4,0

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I appreciated the great selection of Gildan clothing and the great pricing. My first order was small, 12 t-shirts but my next order will be larger. Shipping was a bit expensive but now I know the qual... Ver mais

Avaliado com 3 de um total de 5 estrelas

Not only was I disappointed by a product, but now the review process has become frustrating. I was going to leave it alone since the product was okay, but just failed to meet expectations. Then th... Ver mais

Avaliado com 1 de um total de 5 estrelas

Quality is way bellow what’s described. Wordans also makes returns very difficult and not worth it, charging shipping and a 20% restocking fee. Way better options out there without taking chances w... Ver mais

Avaliado com 5 de um total de 5 estrelas

No question that Wordans selection and speed of delivery is excellent - but, how do they handle a mistake (made by me on an order)? For me, the true test of an organization is how they serve a custome... Ver mais

Detalhes da empresa

  1. Atacadista de Roupas
  2. também em
  3. Loja de moda feminina
  4. Loja de moda masculina
  5. Loja de Roupas
  6. Loja de roupas para jovens

Escrito pela empresa

Wordans was established in 2015 as a wholesale blank apparel company in Canada, now we are the largest low-price clothing online wholesaler internationally. At our wholesale in blank apparel & accessories, you can purchase many types of products in bulk for your own business and enjoy our excelenet bulk discounts. As we work both retail and wholesale there is no minimum order. From sportswear to casual and chill outfits. At Wordans you can find different styles of clothing items. We offer high quality blank apparel, basic clothing and accessories. In our calatouge of products you can find women´s, men´s, unisex long sleeves, pants & shorts, polo's, t-shirts, tank tops, jackets, bags, and accessories. We have sizes available from XXS to 6XL, any color, model or fabric you can imagine. Take into account that we also offer customisation service, so you can create your own merchandise with us! You can choose a logo, a self-designed drawing, a text, or a name. In addition, it is possible to print the front, the back, or both.


Informações de contato

4,0

Muito Bom

O TrustScore é 4 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 63% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,0

Todas as avaliações

(1.955)

66 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 1 de um total de 5 estrelas

If I could rate them less than one star…

If I could rate them less than one star I would. They do not honour refunds or exchanges. I was promised a refund and never received it. All attempts at contacting them after the promise went unanswered.
Shop elsewhere.

8 de janeiro de 2023
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

Wordans has a complicated website to…

Wordans has a complicated website to navigate. Some colour dots don't match the colour of the tee shirt. Description of tee shirts is vague. We wanted 100% cotton and guessed at some of them because they were under no catagory blend. Finally, the amount you have to spend to get free shipping from w1 (another complicated mess) is too high.

27 de novembro de 2023
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

My first Wordans order

For my first Wordans order, I purchased 6 different types of shirts for a total of 17 items and received them in 8 days. One of the shirts selected was in the navy colour offered, but I received it in heather navy even though both the confirmation email and packing slip confirmed the colour that was ordered was navy. Now this is why I am giving Wordans 3 stars out of the gate (I have made countless orders from Amazon without one mistake ever). Wordans
customer service on the other hand, and Angela in particular, deserves a solid 5 stars for rectifying the issue so efficiently and promptly after I emailed customer service to describe the issue and provide a photo of the colour error. She acknowledged the error by Wordans, put in a new order to replace the shirts and provided me with everything I needed to return the shirts. Thanks to the error though, I still had to spend more time to rectify Wordans mistake then I did selecting the items and placing my order in the first place. Thank goodness for great customer service!

22 de novembro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Amazing Service - New customer

I am a new customer who signed in to your site yesterday. I had a large to place for a Christmas family function. Not knowing the site well and not wanting to mess up the order, I phoned and Angela promptly answered the call. She patiently sat with me and walked me through the paces ie: sizes and colours and also the nuances of the Wordan site which would help me with future orders. At no point did I hear a bit of frustration or impatience as she worked with me through the order. She was knowledgeable, helpful, kind and very friendly. The order was placed and I was very happy. I thanked her and asked her if there was somewhere I could send a review. I wish there were more customer service representatives like her. She was outstanding. Thank you Angela.

17 de novembro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Happy Customer

I was very impressed with the quick response and kindness I received from Angela. She understood my issue and quickly gave a solution. I would have no issues dealing with her again.

25 de outubro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Delivery address issues (my fault)

I had a delivery issue with my recent order. It seems I made an error on the shipping address and UPS couldn't deliver to a non-existant address.
I called customer service and spoke with Angela. She quickly noted the changes and contacted UPS to correct the address. She promised to call me back, and she did! She resolved the problem in very short order. A very big THANK YOU to Angela at customer service. 🤓

26 de outubro de 2023
Avaliação não solicitada
logotipo da Wordans

Resposta da Wordans

Thank you Steve!

Avaliado com 4 de um total de 5 estrelas

Angela deserves a raise...

We had a few mix ups on our order when we received it, and a quick message, and a few minutes later Angela had things back on track, and the corrections are in the mail. Now if they could clone her and add an Angela in the shipping department...thank you for the help!

20 de outubro de 2023
Avaliação não solicitada
logotipo da Wordans

Resposta da Wordans

Thank you kindly! Happy to help :)

Avaliado com 1 de um total de 5 estrelas

J'ai acheté 1 fois chez wordan et…

J'ai acheté 1 fois chez wordan et depuis lors je reçois 100 pubs par jour la où je me connecte sur n'importe quel réseau social et sur n'importe quel appareil.
Je n'en veut plus de cette marque.

19 de outubro de 2023
Avaliação não solicitada
logotipo da Wordans

Resposta da Wordans

Bonjour,
Nous sommes vraiment désolés. Il est très important pour nous que votre expérience d'achat soit positive.
Malheureusement, nous n'avons pas été en mesure de vous trouver dans notre système. Veuillez s'il vous plait nous communiquer votre numéro de commande et l'un de nos agents vous contactera dans les plus brefs délais à ce sujet.
Encore une fois, mille excuses et merci beaucoup pour
votre patience.

Avaliado com 5 de um total de 5 estrelas

Great Customer Service

There were a few mistakes in the shipping and bill charge for my order but I got great and fast help from someone named Yonathan. Would definitely order from here again knowing if something goes wrong I'm in good hands!

11 de outubro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

My orange hoodie hero!

I ordered orange hoodies for my daughters birthday. I did not want safety orange.. I wanted orange a nice fall orange. So I ordered safety orange. I called customer service and spoke to Angela. Angela quickly processed a return slip and had it emailed to me within minutes. I returned my hoodies and wardens had it the next day. But I forgot to add the return number to the outside the box. I emailed Angela who confirmed that my return was at the warehouse and once my items were inspected I would receive a credit. I did receive the credit and reordered the orange hoodies. I did not change the address on my order from my old address. So it was going to be delivered to the wrong address again totally my fault! I emailed Angela and explained my mistake. She was able to correct my address before my package was sent. Angela has the patients of a Saint! My wardens warrior! My orange hoodie hero! Thank you Angela for all your help! Someone give Angela a raise!

10 de outubro de 2023
Avaliação não solicitada
logotipo da Wordans

Resposta da Wordans

Thank you for the kind words Suzanne :)

Avaliado com 5 de um total de 5 estrelas

Timely support!

I made a silly mistake with my order (wrong shipping address) and Angela promptly helped me to get it re-routed. I feel like other companies wouldn't care but Angela personally saw to it that my issue was resolved. Much appreciated!

2 de outubro de 2023
Avaliação não solicitada
logotipo da Wordans

Resposta da Wordans

Happy to help Sarah!

Avaliado com 5 de um total de 5 estrelas

good customer service from Angela

i spoke to Angela Nepper regarding a few issues i was having (she's the only one that responded to my inquiries regarding a couple returns i had made) and she helped me right away. she was quick and very helpful.

4 de outubro de 2023
Avaliação não solicitada
logotipo da Wordans

Resposta da Wordans

Thank you Robyn!

Avaliado com 5 de um total de 5 estrelas

Great customer service!

I made a large order the other day. After looking at my recipt I realized my shipping address was wrong. Angela figured it all out for me very quickly and updated me about my package and the process. I am so grateful for her help. Great costumer service I am very impressed. Will definitely be buying more! Thankyou Angela!!

3 de outubro de 2023
Avaliação não solicitada
logotipo da Wordans

Resposta da Wordans

Thank you for the review Milo!

Avaliado com 5 de um total de 5 estrelas

Qualité des produits et bon service…

Qualité des produits et bon service après vente. Merci Lorenzo :)

3 de outubro de 2023
Avaliação não solicitada
logotipo da Wordans

Resposta da Wordans

Bonjour,Emmie
Nous vous remercions pour votre commentaire, et nous sommes ravis de pouvoir vous offrir le meilleur service 😉.

Avaliado com 5 de um total de 5 estrelas

Customer care

Thank you Angela for your support! My order was mishandled and she took care of it in a very efficient and professional way.

26 de setembro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Good support

Good support! They will help you fast. Thanks to Angela from the customer service!!

21 de setembro de 2023
Avaliação não solicitada
logotipo da Wordans

Resposta da Wordans

Thank you!

Avaliado com 5 de um total de 5 estrelas

Best customer service I’ve received

Best customer service I’ve received. I had forgotten an item and Angela helped me get my order canceled promptly so I could re order and not have to pay shipping for a single item. Angela is a lifesaver!

20 de setembro de 2023
Avaliação não solicitada
logotipo da Wordans

Resposta da Wordans

Thank you!

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