Running my service business has become so much smoother. I manage jobs, dispatch techs, and check progress from my phone. Reports give me useful insights, and automation cuts down on human error. Best... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Running my service business has become so much smoother. I manage jobs, dispatch techs, and check progress from my phone. Reports give me useful insights, and automation cuts down on human error. Best... Ver mais
A empresa respondeu
I started using this a few months back and it’s already made a noticeable difference. The team stays more organized, customers get automatic updates, and I’m spending a lot less time on admin work. Ov... Ver mais
A empresa respondeu
Doesn't do what it promises. Most integrations don't work. There is no difference in data between leads and clients, its all the same data which is useless. Reports are non-existent and useless. If y... Ver mais
A empresa respondeu
Jacked up the price substantially. I continued to have features cut off during the year and them demanding more money to get them back. I then received an email stating that my pricing would double pe... Ver mais
Finally, an FSM powered by AI and automations—Workiz simplifies operations and grows your service business. As the leading FSM in AI, Workiz offers a Genius Suite of tools, including AI Dispatcher (Genius Answering), along with cloud-based invoicing, scheduling, SMS messaging, CRM, and work orders to streamline and scale your business.
Lusk Blvd 6640, 92121, San Diego, Estados Unidos
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Overall a good service. occasional glitches but inevitably well received by our clients and staff.
Of course the glitches very likely are from user error more often than software error.
I hear appreciative comments daily from the client's about how nice it is to get the emails and or SMS texts concerning the upcoming appointments.In addition to the Message board which helps to simplify the client's interaction electronically with our company.
It’s a good program but very pricey I hope they will make some changes that we can use all the features of it.
One of the things I love most about Workiz is the customer service. Fast, friendly, accurate, and they always go above and beyond to help resolve any issue.
They seem to dial everything in then change things all of a sudden with no notice. It's terribly frustrating and they don't care that whatever they changed worked for you, they always have an excuse of why they changed it or they say not enough people are using that feauture.
I like workiz a lot. I didn't like that they went up on price a lot. I hope that if they keep putting up dates in the app they don't mess it up. Because as right now is really good. Except for price
Workiz makes scheduling easier. Rouge calls have decreased but still recieve them. Almost 300 phone numbers blocked because of the rouge calls
i love the service except a few changes need to be made. one of the biggest changes would be being able to change a clients monthly, bi-monthly, quarterly service dates without having to delete all the services and start over

Resposta de Workiz
Workiz gets a 5 out of 5 from me. I use it for two different companies. I have tried other softwares and have always found that Workiz is the go-to software for my contractor services. Its simple to use, easy to teach to new employees and powerful enough to quickly and effortlessly generate management reports.
The mobile app is great for instant updates when out of the office.
AMAZING! AMAZING CUSTOMER SERVICE! ALWAYS UPDATING AND ACCOMMODATING OUR RECOMMENDATIONS!!!
Great potential, unfortunately we have an issue weekly, needs to work out some bugs. Excellent and responsive customer service, but the actual tech support typically takes 3 weeks or more to get back to you. I know this is still in the process of a major overhaul, I am excited to see where it ends up.

Resposta de Workiz
Works well with just a few exceptions . Worth the investment
Workiz has been great to work with but we feel that we will probably outgrow it. We run a small call center and it is painfully inefficient to switch between different franchises. Also, Workiz' integrations are extremely limited which doesn't help for those of us using additional platforms.

Resposta de Workiz
Best software to manage my day to day work.
I can manage all my business needs from this app. My jobs, clients and payments.
Amazing app and great service!
The best software around!
Along with meeting all my business needs they also have the best customer service around. My questions are answered in a timely manner and I couldn't be happier.
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