World Tour Store Avaliações 

1.520
•
O TrustScore é 4.5 de um total de 5

4,3

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I had a follow up phone call from Bhavna Dutt, to ensure that my trip had gone well. This made a pleasant change from companies taking your money and not checking back. I will be looking at flig... Ver mais

Avaliado com 1 de um total de 5 estrelas

Do not book - warning to all customers. Booked separate flights and both times they tried to charge extra due to “technical issues”. With one of the bookings I had to return a day later than planned... Ver mais

Avaliado com 5 de um total de 5 estrelas

World Tour Store is a reliable service, and they’re always here to help you out! They genuinely care about your journey, and you're bound to love your experience, insha Allah. Feel free to reach out... Ver mais

Avaliado com 5 de um total de 5 estrelas

Thank you Yash. I received an Excellent service from Yash at this flight Agency. His patience, clear explanations and genuine care made the booking process smooth and trustworthy. He restored my conf... Ver mais

Detalhes da empresa

  1. Companhia aérea

Escrito pela empresa

World Tour Store strongly believes and follows the concept of “Travel with a Smile”. Our team at World tour Store are passionate travellers themselves, and strive to provide you with the best experience you deserve. We understand the ever-evolving needs of travellers, and ensure every trip is planned to perfection. So, whether you are travelling to see your loved ones, up a business trip, a leisure holiday or an adventurous excursion- just let us know your travel needs, budget and specific desires & we'll plan and organize for you the Most Memorable Holiday! Complementing our decades long industry exposure, we have built strong corporate alliance with over 200 airlines and thousands of renowned hotels globally. This enables World Tour Store to offer you an exclusive deal each time you fly which would rightly fit your budget. Our easy payments schemes are designed to support you further, as we will always make you smile when you travel.


Informações de contato

4,3

Excelente

O TrustScore é 4.5 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 48% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,3

Todas as avaliações

(1.520)

597 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 1 de um total de 5 estrelas

Awful company that takes your booking…

Awful company that takes your booking and money then does not confirm your flights for 2 days! Then says the flights are gone and wanted and extra £400 to confirm my flights!!!! What company works like this???? Terrible service

8 de setembro de 2026
Avaliação não solicitada
logotipo da World Tour Store

Resposta da World Tour Store

Dear Customer,

Thank you for sharing your feedback. We sincerely regret the inconvenience and frustration you experienced regarding your booking.

Our team made several attempts to reach you to discuss the booking and address the concerns raised. However, unfortunately, we were unable to speak with you as the calls were not answered.

We would like to clarify that flight bookings are a dynamic process, with millions of customers making reservations across multiple platforms worldwide at any given time. It is possible for a selected itinerary and fare to appear available during the initial booking process but become unavailable by the time the passenger and payment details are completed.

This can occur due to real-time changes in airline seat availability and fare inventory. The availability and pricing displayed online are dynamic and can change instantly, meaning that a fare shown at the beginning of the booking process may no longer be available when the booking is being confirmed.

We understand how frustrating it can be to experience a fare difference during this process, and we sincerely apologise for any inconvenience caused.

We remain available to discuss the matter further and address any concerns regarding your booking. Please feel free to contact us on +44 (0)20 3970 4141 or email us at info@worldtourstore.co.uk, and our team will be happy to assist you.

Kind regards,
Customer Support Team

Avaliado com 5 de um total de 5 estrelas

Had a good experience with booking and…

Had a good experience with booking and the process.
After my travel today BHAVNA Dutt called to check how was my experience with the company and that I will appreciate the most.
Will definitely book again through them.
100% trust worthy.

8 de setembro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Customer service

Customer service the one who called me to assist her name Bhavana Dutt she is very clean to explain each and everything

5 de setembro de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

If I could give 0 starts I would

If I could give 0 starts I would. Terrible experience, after booking 2 days later they call me and say the ticket price has changed and they cannot confirm booking with airline and have to 2 choices of paying more money for higher class or a “refund” that would come in 5 working days.

DO NOT USE THEM.

4 de setembro de 2026
Avaliação não solicitada
logotipo da World Tour Store

Resposta da World Tour Store

Dear Customer,

We sincerely regret that your experience left you disappointed and frustrated. We understand that receiving an update regarding the fare after making a booking can be particularly concerning when you are expecting your travel arrangements to be confirmed.

Flight fares and seat availability are controlled by live airline inventory and can change at any stage before the ticket is issued. The fare shown when a booking request is submitted is not always guaranteed until the airline confirms the applicable fare and the ticket is successfully issued. In some instances, the originally selected fare may no longer be available, requiring alternative options to be offered based on the airline's current inventory.

Any applicable fare difference or available alternatives are communicated before proceeding, while refund timelines can depend on the payment method and processing channels involved.

We appreciate your feedback regarding how this experience was handled and will take it into consideration as we continue to improve the clarity and communication of our booking process.

We sincerely apologise for the inconvenience caused and regret that we were unable to provide the experience you expected.

Kind regards,
World Tour Store

Avaliado com 5 de um total de 5 estrelas

I want to show my gratitude to Bhavna…

I want to show my gratitude to Bhavna or Layla who was the agent who assisted me with the seat change and the alternative booking’s after l had booked my flight. I would definitely recommend this Company to my friends as they are professional . Now waiting for my travelling date in December

16 de agosto de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

DO NOT BOOK YOUR FLIGHS THROUGH THIS…

DO NOT BOOK YOUR FLIGHS THROUGH THIS WEBSITE!

Con artists. Prices look cheap at first but will ask you for more money once paid. The representative will state that they "haven't updated the prices in a while" bullshit. You'll end up paying for more than the flights in the official websites.

18 de agosto de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I am really appreciative of the prompt…

I am really appreciative of the prompt assistance and efforts Pallavi put in resolving my case. She showed professionalism and communicated well with me throughout the difficult moment. Thanks to Rishi too for resolving the issue with the error in the date. It was a long wait but he came through for me even when it was past his working time. I had a seamless flight. Thank you.

1 de setembro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Bhavna Dutt the world tours…

Bhavna Dutt the world tours representative was excellent in the service provided, I would highly recommend world tours for there exceptional service and the care taken to ensure the smooth transition in my purchase of my ticket. Bhavna is indeed an excellent representative of the business and a credit to the service she provided throughout.

31 de agosto de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Good Evening

Good Evening.
We had an amazing holiday with family and friends. Soniya Made our experience seamless, despite the challenges we faced ,she was there for us all through making sure we were cared.
Soniya was available at the very hour on need and she never abandoned us,so for this reason, we will be booking with your in the future.
May the Lord continue to bless you and also this great company.
Thank you E.M

12 de agosto de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Not great

Took our booking and took payment, only to say that the flight booked wasn't available. They then tried to swap it for a different flight or get us to pay more for a Flexi ticket.

29 de agosto de 2026
Avaliação não solicitada
logotipo da World Tour Store

Resposta da World Tour Store

Dear Benjamin,

We sincerely apologise for the frustration and inconvenience caused during your booking experience.

We have reviewed the details of your case .Please note that airline fares and seat availability are dynamic in nature and can change at any time based on the airline’s inventory, demand, and availability. As a result, the fare available at the time of ticket issuance may differ from the fare initially displayed or quoted.

Nevertheless, we sincerely regret that the overall experience did not meet your expectations and apologise for any confusion or inconvenience caused during the process.

Thank you for sharing your feedback. We value your comments and will continue working to make our booking process clearer and smoother for our customers.

Kind regards,
World Tour Store Team

Avaliado com 5 de um total de 5 estrelas

Emirates Flight Tickets

I have purchased Emirates Flight Tickets from World Tour Store this week.
I had a brilliant experience.
I dealt with Yash. What an amazing person he was. Went extra mile definitely to help me with my Itinerary.
I will definitely come back to them for the future flights.
Highly recommended.

28 de agosto de 2026
Avaliação não solicitada

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