I had a follow up phone call from Bhavna Dutt, to ensure that my trip had gone well. This made a pleasant change from companies taking your money and not checking back. I will be looking at flig... Ver mais
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Veja o que dizem as avaliações
Do not book - warning to all customers. Booked separate flights and both times they tried to charge extra due to “technical issues”. With one of the bookings I had to return a day later than planned... Ver mais
World Tour Store is a reliable service, and they’re always here to help you out! They genuinely care about your journey, and you're bound to love your experience, insha Allah. Feel free to reach out... Ver mais
Thank you Yash. I received an Excellent service from Yash at this flight Agency. His patience, clear explanations and genuine care made the booking process smooth and trustworthy. He restored my conf... Ver mais
Detalhes da empresa
Escrito pela empresa
World Tour Store strongly believes and follows the concept of “Travel with a Smile”. Our team at World tour Store are passionate travellers themselves, and strive to provide you with the best experience you deserve. We understand the ever-evolving needs of travellers, and ensure every trip is planned to perfection. So, whether you are travelling to see your loved ones, up a business trip, a leisure holiday or an adventurous excursion- just let us know your travel needs, budget and specific desires & we'll plan and organize for you the Most Memorable Holiday! Complementing our decades long industry exposure, we have built strong corporate alliance with over 200 airlines and thousands of renowned hotels globally. This enables World Tour Store to offer you an exclusive deal each time you fly which would rightly fit your budget. Our easy payments schemes are designed to support you further, as we will always make you smile when you travel.
Informações de contato
No 1 George Williams Way, CO1 2JS, Colchester, Reino Unido
- 02039704141
- info@worldtourstore.co.uk
- worldtourstore.co.uk
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 48% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Bhavna gave me good guidance about my…
Bhavna gave me good guidance about my queries
Good customer service
Good customer service, easy to book the flights at reasonable price.
Both great helpfully
She is helpful, great and fast 100%
Bhavna and Sherry
Impressive service
I searched my long haul flights via Cheapflights, and World Tour Store was listed with the best price and duration.
After I booked the tickets, I didn’t get confirmation immediately, I received a phone call from Jahid advising me that the price I’ve paid was no longer available, I’ll have to pay a few hundred pounds more to get it. Then I asked him to cancel the payment, and I’ll book a different tickets with different date and route listed from Skyscanner, and the price is also good.
Javid immediately looked for that flights, and contacted his manger to negotiate the price for me, at the end we made the deal.
The booking confirmation was emailed to me immediately, and I received the E-ticket 48 hours later by Soniya.
I’m very happy with the proficiency of their service, and will come back to look for flights in the future.
Thanks again Jahid!
It was quick and service was good
It was quick and service was good. The girls helped a lot during the whole process of booking the ticket and timely communication was done. Thanks for the quick service.
Incorrect Flight Availability and Pricing Details
The flight shown was not actually available, and the pricing information was inaccurate. After contacting Worldtourstore.co.uk, I found a price difference of more than £60 compared with Cheapflights.com for the same flight. The information provided was misleading and should be reviewed. However, I would like to acknowledge that the customer service representative was helpful.

Resposta da World Tour Store
Excellent customer service
Bhvana Dutt followed up with a courtesy call which was great. Excellent customer service thank you :-)
I have received good customer relations…
I have received good customer relations with Bhavna Dutt, she was quite professional and understanding, i have my issues sorted swiftly.
World Tour Store Ltd
World Tour Store Ltd — Very Negative Review
AVOID THIS COMPANY — ABSOLUTELY TERRIBLE EXPERIENCE
I would strongly advise anyone to stay well away from World Tour Store Ltd.
I booked an airline ticket with them, agreed the price and paid the money they asked for. The very next day, they contacted me demanding even more money on top of what I had already paid. When I refused and explained that this extra charge was never part of our agreement, I requested a refund.
Since then, I have been ignored and given the runaround. I have contacted them numerous times and spoken to different members of staff, but I keep getting excuses and promises that the refund is “being processed”.
In my experience, the communication has been absolutely appalling, and I have been given conflicting information by different members of staff. I have completely lost confidence in this company.
If you value your money and your time, think very carefully before booking anything with World Tour Store Ltd. My experience has been extremely stressful and frustrating, and I would not recommend this company to anyone.
Stay away and use a more reputable travel company.

Resposta da World Tour Store
bhavna and aamira were both very helpful
bhavna and aamira were both very helpful
Amazing support
I had amazing support from Bhavna, she really tried hard to find me the bets deals with my specific travel timings and also during peak Aug season.
Giving 5 stars for all great support, highly recommended.
Sonam , bhavna are very helpful
The staff are great, the very helpful, Sonam was superb. Bhavna was helpful with call back making sure all is going well. I think this company are great, genuinely helping customer. I'd used them again.
Thank you for attending to my booking…
Thank you for attending to my booking queries Ashish, will definitely book with you again
!!! BE CAREFUL, PRICE WILL INCREASE IN 24 HOURS AND NOT REFUNDING MONEY !!!
I booked a flight through WorldTourStore.co.uk. During the booking process, I was quoted a fare of £457 and received an email confirming that the booking process and payment had been completed successfully, along with a booking reference number.
The email stated that the ticket would be confirmed within 24 hours. However, on contacting the company after 24 hours, it was informed that the airline (Air India) had not confirmed the ticket and that I would need to pay an additional £29, increasing the total cost to approximately £486, before the ticket could be issued.
My concern is that the advertised price was not the final confirmed ticket price, and I was only informed of the additional charge after payment had already been taken. Consumers should carefully review the booking terms and be aware that the initial fare quoted may not necessarily be the final amount required to issue the ticket.
They said they have processed the refund , but refund is still not done after 8 working days.
I was very much disappointed by the process. This has not only wasted my time but had given me stress and frustration.

Resposta da World Tour Store
I found the fare through one of the big…
I found the fare through one of the big comparison sites, though the ticket did not go through intially. I got a call to let me know and discussed the options for the fare I could not secure and for the dates requested, there was a minor increase but nothing stupid. Unlike another provider on a different routing the offered date didn’t exist and the actual offer was 1000 more. Thats my only reason for a 4 star service and speed was all great value was great I would definitley use again.
The ticketing took a little longer than i thought but that is an airline issue.
I appreciate the effort of Bhavan…
I appreciate the effort of Bhavan especially on my ticket:-
1- For searching cheap tickets for me
2- For your constant calls to advise me when I was about to give up
3- For introducing all your company services
4- For your time .
My prayers for you is all the best of luck in your career.
Thanks
Joshua.
Dear World Tour Store Team,
Dear World Tour Store Team,
Thank you for the great experience.
I would like to give a 5-star rating and special appreciation to *Raj* and *Bhavna* for their excellent service. They were very helpful, patient, and made sure everything was sorted correctly for me.
Really appreciate their support!
Service from Bhavan has been great as…
Service from Bhavan has been great as my negative experience turns in a positive with in 5 mins. She handlded my questions and query very efficiently. Thank you
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