I required an item at very short notice, contacted Sophie who immediately checked it was in stock. After confirming it was in stock it was despatched straight away I had regular emails keeping me up... Ver mais
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Veja o que dizem as avaliações
I would prefer to give Wormers Direct ZERO stars. Has this company gone into administration? I ordered a gift for my granddaughter before Christmas. My order was acknowledged - since when I have heard... Ver mais
Placed an order 22nd Dec, wasn't expecting to receive til after new year but still nothing. No response to emails. Website is down, all social media has been removed and can't get through on the phone... Ver mais
I ordered some overreach boots that are XL I have trouble finding larger boots they are a good fit and the black pair in particular have a very large Velcro strap the blue were smaller double straps... Ver mais
Detalhes da empresa
Informações de contato
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As pessoas também visitaram
Very poor customer service
Very poor customer service. I paid the extra for DHL but three days later they still had not given the package to DHL. I phoned to cancel the order. Nobody answered so I left a message and no one got back to me. Rang twice more same story but my phone call did make them get the package to DHL. Eventually the package arrived but I had already had one delivered the next day from another company. Best avoided.

Resposta da Wormers-Direct
Great service and customer service
Value for money
I ordered some overreach boots that are XL I have trouble finding larger boots they are a good fit and the black pair in particular have a very large Velcro strap the blue were smaller double straps but still good. My only criticism is that I also ordered some pig oil and it had slightly leaked in the box, nothing major but it would have benefited from having tape across the lid to prevent any leakage.
Insufficient internal packaging
Ordered a repeat of my last order was disappointed that it was not packaged as well as previous order and consequently one of the gel tubs was slightly damaged causing a slight leakage no packing around the tubs at all this is not a good practice otherwise everything was fine
Excellent service and price
Ordered over a week ago
Ordered over a week ago, nothing received. Normally dispatched straight away. Have heard nothing, have emailed to ask, still heard nothing
Very helpful to be able to order by…
Very helpful to be able to order by phone. My order was dealt with very efficiently. The delivery date and time was accurate.
Fantastic Customer Service
I required an item at very short notice, contacted Sophie who immediately checked it was in stock. After confirming it was in stock it was despatched straight away I had regular emails keeping me updated and item arrived exactly when Sophie said it would!
Can't recommend highly enough.
Thank you 🙂
Great products- great service!
Great product Great service
Good products
Good products, reasonable prices, delivered on time, well packaged.
Such great service packaging excellent…
Such great service packaging excellent all round thank you
Fast delivery and a good price for what…
Fast delivery and a good price for what I needed
Very pleased with this product 👍 our…
Very pleased with this product 👍 our pony has laminitis the Devils claw helps keep her going. The help from the staff and prompt delivery means so much very very happy with the service wouldn’t go anywhere else. Thanks
Very friendly helpful service
Very friendly helpful service. Good delivery times.
Great service
Great prices. Easy ordering.Fast delivery. Never had any issues, both me and my chickens are happy
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