Outstanding service. Ordered on a Bank Holiday Sunday. The following day was BH Monday, received my items (scissors) the next day, Tuesday! Packaging fantastic, items fantastic. Excellent 'product... Ver mais
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Veja o que dizem as avaliações
I ordered x3 cologne sprays. It got delivered but the envelope was so difficult to open and started spilling out loads of grey like pieces looked liked loft insulation. It took me ages to get to the p... Ver mais
A empresa respondeu
Love this shampoo and colone wouldn't go anywhere else the best around been grooming 9 years love it kind yo your hands and dogs skin ... all my customers always love how there dogs smell after... Ver mais
I had ordered fast dry spray from Wow Grooming and sadly there was a delay with shipment through no fault of their own. I was messaged and kept informed throughout the whole process. I was sent a smal... Ver mais
Detalhes da empresa
Informações de contato
London, Reino Unido
- +447597374115
- wowgroomingltd@gmail.com
- wowgrooming.co.uk
4,7
Excelente
191 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
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Hardly an experience ordering a couple…
Hardly an experience ordering a couple of toothbrushes
However they arrived super quick ,sorry I can't get more exited about it
30 de julho de 2024
Brilliant products
I love Wow dog grooming products. The shampoo is excellent and really cleans the coat. Lavender facial wash is divine great product.
Delivery is fast. Highly recommended
3 de julho de 2024
Ideal grooming set for smaller dogs
Purchesed a little set which was packaged really well and I love the covers for comb and scissors. Really nice slicker for smaller dogs. Mainly bought set for the smaller curved scissors which I've been looking for a while.
Lost a star due to a different sample of shampoo delivered to what I requested.
Edit extra star added due to correct shampoo being shipped.
28 de junho de 2024
Resposta da Wow Grooming
Good evening
Thank you for your review.
Apologies that a different shampoo was picked in error.
The Pure Filth that you chose will be sent to you tomorrow.
Kind regards.
Fabulous service
Fabulous service - delivery was quick. Ordering was seamless and I absolutely love the slicker brushes and blueberry whitening shampoo. Excellent all round.
1 de junho de 2024
lovey products!
28 de maio de 2024
Resposta da Wow Grooming
Thank you that you took the time out to leave us a 5-Star review. We really appreciate you being a customer.
Good!
Good, quick and helpful service. The Soft Slicker Brush was just right for my Norfolks.
11 de maio de 2024
Avaliação não solicitada
Resposta da Wow Grooming
Delighted we could help and advised for the correct brush for your lovely Norfolks.
I find the owner very defensive
I find the owner very defensive . When complain at about a product. Got wrong twice , and was not helpful .,nasty response like they don’t care .stay away u get the wrong product in the wrong packaging. Ans the they blame u .
10 de março de 2024
Avaliação não solicitada
Resposta da Wow Grooming
Unfortunately the labels were mixed on production and sent in a mixed pallet.
It is not until or if a customer receives this that we find out.
I offered you to keep the spray refill and same day a shampoo was sent to you and offered you the conditioner to keep.
I'm not sure from your review where the two occurred as there are no online sales and was a purchase at Crufts.
Unfortunately, your messages are not very clearly written.
I haven’t received my item.
27 de abril de 2024
Resposta da Wow Grooming
I am sorry to see this.
I will be personally sending you the order tomorrow and checking with the warehouse why and where it is.
I have emailed you.
Your brush was delivered on 4th May, trust you are pleased with it.
Fantastic customer service….
First I had accidentally ordered two lots of shampoo which they had noticed and I got a phone call to check that it was a mistake, then I hadn’t entered the correct postcode to my new address so the delivery driver couldn’t find my house so it was again all sorted out. Their customer service is impeccable and great products too, I’m glad that I tried your products.
3 de abril de 2024
Great product at a great price and…
Great product at a great price and quick delivery.
2 de abril de 2024
Excellent service 😊
From ordering to delivery it went super smooth, and the brushes are really great too 😊
2 de abril de 2024
Love the Shampoos
Love the Shampoos, not only do they smell great they get the coat so clean!
30 de janeiro de 2024
Great product and will certainly help…
Great product and will certainly help with my cava poo coat
25 de fevereiro de 2024
Fast delivery and fantastic quality…
Fast delivery and fantastic quality products
28 de fevereiro de 2024
Excellent 5 Stars *****
28 de fevereiro de 2024
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