Outstanding service. Ordered on a Bank Holiday Sunday. The following day was BH Monday, received my items (scissors) the next day, Tuesday! Packaging fantastic, items fantastic. Excellent 'product... Ver mais
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Veja o que dizem as avaliações
I ordered x3 cologne sprays. It got delivered but the envelope was so difficult to open and started spilling out loads of grey like pieces looked liked loft insulation. It took me ages to get to the p... Ver mais
A empresa respondeu
Love this shampoo and colone wouldn't go anywhere else the best around been grooming 9 years love it kind yo your hands and dogs skin ... all my customers always love how there dogs smell after... Ver mais
I had ordered fast dry spray from Wow Grooming and sadly there was a delay with shipment through no fault of their own. I was messaged and kept informed throughout the whole process. I was sent a smal... Ver mais
Detalhes da empresa
Informações de contato
London, Reino Unido
- +447597374115
- wowgroomingltd@gmail.com
- wowgrooming.co.uk
4,7
Excelente
191 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
The quality of scissors in terms of…
The quality of scissors in terms of colour is lovely but the quality isn’t as goo possibly as others on the market. Happy to use them as back up scissors. Arrived lovely and quick
31 de outubro de 2023
Delivered very quickly impressed so far…
Delivered very quickly impressed so far just hoping the products do.wjay they say.
7 de novembro de 2023
Great products ,quick delivery great…
Great products ,quick delivery great customer service and after sales
1 de novembro de 2023
Brilliant service
27 de outubro de 2023
My dog got upset because I kept smelling her x
I received a free sample of red berry shampoo and fell in love. They have made this perfectly. I am converted x totally recommend wow products.
6 de outubro de 2023
Resposta da Wow Grooming
Thank you, great to hear, always here to help.
Fantastic service
Fantastic service, speedy delivery and great products! Now my go to for shampoos
2 de outubro de 2023
Resposta da Wow Grooming
Thank you.
excellent service quick delivery superb…
excellent service quick delivery superb quality
13 de outubro de 2023
Resposta da Wow Grooming
Thank you for your feedback. Great to hear.
Resposta da Wow Grooming
Pleased to hear the website works efficiently.
Miller’s forge dog nail clippers
No problem with delivery and the Millers Forge Clippers (for large dogs) is great. Very sharp and no squeezing of nail.
29 de setembro de 2023
Resposta da Wow Grooming
Great to make it easier.
Love your shampoo and quick delivery 👍
29 de setembro de 2023
Resposta da Wow Grooming
Thank you, great to hear.
Ordered two weeks ago no confirmation…
Ordered two weeks ago no confirmation or reply to my email
Have now contacted my credit card company to cancel payment
Now only today received one brush 27th September
26 de setembro de 2023
Avaliação não solicitada
Resposta da Wow Grooming
Could you please supply an order number as I cannot find am order under D Miller or any previous correspondence
I am waiting for order number, so I can look into this.
I understand your disappointment but I would like to trace and check what happened to your order between now and dispatch.
Orders are fulfilled and dispatched on closest working day to order and
I cannot trace an order under your name, please provide the Wow order number.
Thank you.
Amazing
Amazing products & fantastic customer service! Would highly recommend & look forward to purchasing more from them!
21 de setembro de 2023
Avaliação não solicitada
Resposta da Wow Grooming
Thank you
Faulty spray head, but fast delivery.
Fast delivery and the product had the expiry date printed on, which is good.
Unfortunately the spray head of the bottle is faulty - Leucillin drips everywhere instead of spraying. As this item was reduced I didn't even go back mentioning the fault.
Edit (after response from wow): with this superb customer service and a replacement, rating requires to go up.
3 de setembro de 2023
Resposta da Wow Grooming
Good evening
Apologies for late reply.
The item is not reduced because the spray is not functional.
This is the first spray which we have received a complaint.
We are only agents for Leucillin, so I will report back direct to Leucillin.
There will be a replacement in the post tomorrow.
Resposta da Wow Grooming
Thank you for your custom.
Easy to order and arrived on time
Easy to order and arrived on time. Well packaged. Competitively priced.
Was worried the brush might not be suitable for my double coated dog but it does the job fairly well.
30 de agosto de 2023
Resposta da Wow Grooming
Good to hear
Resposta da Wow Grooming
Thank you
Exelent spray but expensive delivery
The fast dry spray is amazing! I was dubious but I’m sold on it now. The only thing of concern is the shipping fees are expensive and couldn’t see an amount that would qualify for free shipping to get it delivered was 1/3rd of the cost of the item
3 de setembro de 2023
Resposta da Wow Grooming
Thank you for your review.
Unfortunately, we are currently struggling with shipping fees.
We sub the current fees with DPD but looking into a different courier to try and reduce the current shipping fee.
Emmi pet brush headsGood grooming products and fast delivery
Good grooming products and fast delivery
3 de setembro de 2023
Resposta da Wow Grooming
Great product the Emmi Pet, proud to support it
Resposta da Wow Grooming
Thank you
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