Fortune Tiger Avaliações 

Delivery was swift unfortunately sizing of article was not as expected or as quoted on site. However when the issue was raised the matter was dealt with very promptly & professionally. The product it self appears to be of a good standard & quality.
However the handling of my complaint & the swift resolution of it was fantastic. Many thanks

I ordered a 'Kid's digital camera' as a gift for my daughter (Through Wowcher).
The item itself was ALOT smaller in person that the pictures seem to show - also no dimensions in description of item on Wowcher site.
When the camera arrived the box was very badly damaged like it had been stood on and the camera had already been opened and shoved back in the box.
Upon contacting WOWWHATWHO to complain about the item, they had responded within 24 hours, apologising for the condition and offering a full refund.
Had they not replied my rating would be a lot lower.
I was not happy with the product I received but I was very happy with the customer service I received.

Although I received a damaged product, the customer service team were outstanding. They offered to send me a replacement out and I didn’t have to send the damaged one back. Hopefully it arrives in time for my daughter for Christmas 😃.
Thank you!

I had a delivery and wasn’t very happy as the box was damaged but I must say the level of customer service I got was fantastic even though the delivery was bad I will and would order again not everything is the company faults ..

Got the parcel OK, packing lightly bashed. I put the toy together using the minimal instruction on the box. Fitted some batteries, all ok. Went onto filing with some water, this was easy to fill with the little hole on the Dinosaur head. Added the tail and wings easily - Found the red switch on its belly, and whey Hey! It was walking, making a node :-) and breathing fire!! great buy and really pleased with it. Now have to pack it all up for a present :-)

The website works just fine, although the description of the products has to be read carefully (and might change once the product is purchased), but payment is safe and the delivery very fast.
Amazing customer service: I had a problem with an order, and I was assisted immediately by the team.

I had no progress on my order I emailed them and they replied straight away with they have tried to track my item but was no tracking so resent me new item and emailed me saying this I am very happy I will receive my item before Christmas

I found this company excellent to do business with. I had to contact Customer Services with an issue which they dealt with promptly and satisfactory.

I would therefor recommend this company for their excellent service and would definitely order from them again.

Thank you.

Hi I have never come across a better or more helpful trustworthy company as wow what who and I will definitely deal with them again and i wish them continuing success
Thank you
Seamus Rooney

Excellent customer service.
The heated vest I received was much too small.
I contacted them and they said
I'm very sorry to hear of the experience you have suffered with us.

We have submitted a full refund to you. Please allow 3-7 business days to receive this.

There is no need to return, we don't want to cause any further inconvenience.

Once again, please accept our full apologies for the inconvenience caused to you.

If you have any questions, please do not hesitate to get in touch.

Bought two dancing Llamas via Wowcher, one doesn't work properly and now being ignored when I email them. Please pick this up and I will happily change the initial review rating

Ordered a heated vest in large mans . Order came but came in smaller size contacted them refund given with no problem

Had a issue with first set of earphones, one wasn’t working they fixed it and helped me.

Highly recommend.

Item I ordered would not fit. WowWhatWow refunded me full purchase price with no quibbles - great customer service

Ordered 2 dinosaurs one was broken but they have already replied and are sending another.
Quick response

Staff were brilliant with helping me. As I had ordered something wrong.

Excellent customer service I ordered 6 products 2 were lost in transit and replaced straight away. Would recommend the company and will definitely shop here again thanks

The service was great and prompt unfortunately the airpods I ordered were not of the same quality.I got my money back so was very happy about that. all in all they did a good job.

Bought numerous woucher offers . Great site for a bargain. Fantastic communication with customer service when there has been and issues. Would highly recommend to all my family and friends

They have been really helpful when I ordered the wrong size trainers, couldn’t recommend them enough x