Wristcheck Avaliações 

167
•
O TrustScore é 5 de um total de 5

4,9

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

They made my watch purchase a very seamless experience. Esther was very quick to respond to my queries, locate the piece I was looking for, and conclude the purchase right away. She is both friend... Ver mais

Avaliado com 5 de um total de 5 estrelas

Thaïs has been incredible in facilitating the whole process of purchasing my first timepiece, from first connecting through WhatsApp to picking up the watch in person! Thaïs and the Wristcheck team ar... Ver mais

Avaliado com 5 de um total de 5 estrelas

Absolutely excellent experience with Wristcheck. I had Bria walk through the purchase process from beginning to end. I collect watches and have bought several online. This was by far the best experien... Ver mais

Avaliado com 5 de um total de 5 estrelas

The staff was very engaging and friendly, especially Emi who handled my enquiries both online and in-person. Emi was knowledgeable and proactive in supporting my requests without coming across too p... Ver mais

Detalhes da empresa

  1. Relojoaria

Escrito pela empresa

Wristcheck is a holistic and pioneering watch platform built on transparency and trust. We're your ultimate destination for buying and consigning timepieces — and diving deep into horological culture. Our Commitment To Authenticity Wristcheck takes authenticity seriously. You shouldn’t have to worry about the legitimacy of a product when purchasing from the secondary market. It’s one of the reasons why we created the platform — we’re committed in our fight against the proliferation of counterfeit timepieces. We uphold the highest industry standards in authenticating all of the watches that are sold through our platform. All watches sold on Wristcheck are carefully inspected, authenticated, and tested alongside strict industry guidelines by our in-house watchmakers — or directly with watch brands via our certified pre-owned program — before you collect your new purchase.


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

167 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

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Como esta empresa usa o Trustpilot

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4,9

Todas as avaliações

(167)

21 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Pleasant buying experience

I bought the H. Moser & Cie x MB&F Endeavour Cylindrical Tourbillon from Wristcheck and had a wonderful experience.

Natalie was attentive, patient and accommodating to all my requests. The entire process was seamless from browsing to payment and collection. Very pleased with the overall service that she provided!

Will definitely consider Wristcheck again should the right piece become available!

19 de fevereiro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Highly Recommended

I purchased a Patek Philippe Nautilus 5726 from WristCheck and I had a great experience.

Please ask for Natalie as your sales representative, she was very responsive and courteous. I would definitely go back to them for my next piece.

11 de fevereiro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Absolutely amazing experience

Absolutely amazing experience. Great communication. Great price. Fast shipping. The packaging is the best I’ve seen from any professional retailer. Exactly as described. 100% will buy again from Wristcheck. Ask for Thais, absolutely fantastic!

30 de janeiro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I had an amazing experience with wrist…

I had an amazing experience with wrist check. Especially Thais Dubois very professional, approachable, and she made it very easy for me. I was so impressed the way they sent the watch, very well protected and safe. I have bought many watches from different companies all around the world, but I can say with full confidence that Wrist Check is the best and trustworthy company. I would like to buy Patek And Richard Mill from them in the future.
During the whole transaction, they have shown the honesty and frankness selling the watch and they are not biased at all.
I strongly recommend this company.
Dr. Ali
California

23 de janeiro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I recently bought a watch

I recently bought a watch, and my experience was greatly enhanced by Thais. She guided me through every step, making the process easy and enjoyable. Highly recommend!

10 de janeiro de 2025
Avaliação não solicitada
logotipo da Wristcheck

Resposta da Wristcheck

Hi Amel,

Thank you for your wonderful feedback! We're thrilled to hear that Thaïs made your watch purchase so enjoyable. Her expertise and dedication are truly appreciated. We're committed to providing the best possible customer service, and it's always encouraging to hear when we've succeeded.

We hope you'll enjoy wearing your watch, and we look forward to serving you again soon.

Best,
Alistair
The Wristcheck Concierge

Avaliado com 5 de um total de 5 estrelas

Great experience

From start to finish, Thais made my watch buying experience fun and exciting. Not only was she very communicative throughout the process, she went out of her way to meet up with me while the Boutique was closed, so that I could receive my watch while on vacation in Hong Kong.
Do not let any minor issues with the website buying process dissuade you, Wristcheck is working through those issues and Thais was more than helpful in getting my purchase completed on-line, before I embarked on my travel.

30 de dezembro de 2024
Avaliação não solicitada
logotipo da Wristcheck

Resposta da Wristcheck

Hi Damon,

Thank you so much for your kind words! We truly appreciate you taking the time to share your positive experience with Wristcheck on Trustpilot. We're thrilled that Thaïs was able to make your watch purchase a memorable one. We value your feedback and will continue to strive for an exceptional client experience.

We look forward to seeing you again soon.

Best,
Alistair
The Wristcheck Concierge

Avaliado com 5 de um total de 5 estrelas

I had a great experience from adding to…

I had a great experience from adding to the cart until I received the watch; the customer service team was very responsive and helpful. Thanks

5 de dezembro de 2024
Avaliação não solicitada
logotipo da Wristcheck

Resposta da Wristcheck

Hi Wafi,

Thank you very much for sharing your kind words about your recent shopping experience at Wristcheck. We'll share your kind words with the rest of our team.

We hope you'll enjoy wearing your new watch, and we look forward to seeing you again soon.

Best,
Alistair
The Wristcheck Concierge

Avaliado com 1 de um total de 5 estrelas

Limited Edition in question

They selling limited edition watches in collab with Studio Underd0g.

These watches show nowhere a limited edition stamp or any limited edition number where you can specify what number of the limited edition you received.

I collect watches for decades and a lot of them are limited where you can clearly confirm that it is.

With the way they do their ‚limited‘ editions there is no way to confirm that is limited without a number stamped on the watch. The can produce as many as they want and always say yeah it’s limited to xx pieces but who knows…

17 de dezembro de 2024
Avaliação não solicitada
logotipo da Wristcheck

Resposta da Wristcheck

Hi Marcus,

Thank you for sharing your feedback regarding the Wristcheck x Studio Underd0g limited edition. We've answered your questions privately.

Feel free to let us know if you need further assistance.

Best,
Alistair
The Wristcheck Concierge

Avaliado com 5 de um total de 5 estrelas

Very easy transaction with a lot of…

Very easy transaction with a lot of information on the watch disclosed.

16 de dezembro de 2024
Avaliação não solicitada
logotipo da Wristcheck

Resposta da Wristcheck

Hi Bryan,

Thank you for taking the time to share about your recent experience at Wristcheck. We are happy to hear that our platform gave you sufficient information to help you make your purchase decision.

We look forward to serving you again soon. Happy Holidays!

Best,
Alistair
The Wristcheck Concierge

Avaliado com 5 de um total de 5 estrelas

Impeccable service, friendly staff

I wanted to take a moment to express my heartfelt gratitude for the exceptional service Jacob provided during my recent purchase of an Omega watch.

His responsiveness to my requests and demands made the entire experience seamless and enjoyable. I truly appreciate the effort he put into helping me find the perfect timepiece and securing a great deal.

I would also like to extend my gratitude to the rest of the team for their politeness and professionalism. It’s clear that you all work together to create a welcoming environment for customers.

I look forward to returning to wristcheck in the future.

15 de dezembro de 2024
Avaliação não solicitada
logotipo da Wristcheck

Resposta da Wristcheck

Hi Jerry,

Thank you for sharing your recent shopping experience at Wristcheck. We're pleased to hear that your experience at our boutique was satisfactory. We'll share your kind words with Jacob and the rest of the team.

We hope you'll enjoy your new watch, and we look forward to seeing you again soon.

Best,
Alistair
The Wristcheck Concierge

Avaliado com 5 de um total de 5 estrelas

Updated BUYER BEWARE

UPDATE:
Wristcheck concierge discussed with their team and reached back out to me - they noted the mistake, canceled the incorrectly processed order, and refunded the charge. I very much appreciate the appropriate handling of this event.

BEWARE

I purchased three separate watches in three transactions on one day (in the US)from this Hong Kong based store. The pieces were in high demand and limited and their website that day was overwhelmed and, in fact, crashed multiple times. That was to be expected with such a popular watch offering. Because of that, I was very careful to make sure my screen was fully refreshed, and the correct watch was in the cart.

Even so after I hit checkout with one watch in the cart, I received a confirmation email that I had actually ordered a completely different watch. I contacted the concierge at wristcheck To ask them to cancel my order that was erroneously run through by their website. I have screenshots and showed them to prove my case.

However, after much back-and-forth over text with their concierge, I was told in no uncertain terms, even with the proof that I have, their policy is no cancellations and no returns so there is nothing they can or will do.

I asked them why that is the case when it is clearly their own error. They simply restated their policy. These people deal in very expensive watches and it seems like if they make a mistake they will not correct it. They are not a US based company so there is very little recourse that I have. I write this review as a warning to anyone else who chooses to do business with them.

4 de dezembro de 2024
Avaliação não solicitada
logotipo da Wristcheck

Resposta da Wristcheck

Hi Rupa,

We sincerely apologize for the unpleasant experience shopping with us. We're following up with you regarding your order. We hope the proposed solution will be a satisfactory one for you.

Feel free to let us know if you need further assistance.

Best,
The Wristcheck Concierge

Avaliado com 5 de um total de 5 estrelas

Great experience overall

Great experience overall. First time interaction with Wristcheck - they were very helpful and patient in finding, sourcing and keeping the watch safely until I picked it up a couple of weeks after I was supposed to. Authenticity wasn’t a concern given their reputation and the experience in-store was also very smooth and pleasant. Highly recommend!

19 de novembro de 2024
Avaliação não solicitada
logotipo da Wristcheck

Resposta da Wristcheck

Hi Oshan,

Thank you for your kind words! We're so glad we could help you find the perfect watch.

We appreciate your trust and look forward to assisting you again in the future.

Best,
The Wristcheck Concierge

Avaliado com 5 de um total de 5 estrelas

Thank you so much Emi!

I was looking for a Rolex Datejust 36mm (Mint Green) as a birthday present for my partner and Wristcheck was truly a godsend for my situation. The staff at Wristcheck are really professional and kind and I would like to give a special shoutout to Emi for being so patient and helpful throughout the whole process. As someone who is new to the watch industry, having someone like Emi guide me through the process was so reassuring and I highly recommend looking for her if you are in the market to buy a watch. The watch came in perfect condition and I really appreciate the care and detail that was put into the packaging to ensure that it was not damaged during transit from HK to New York. I will definitely purchase from them again!

17 de outubro de 2024
Avaliação não solicitada
logotipo da Wristcheck

Resposta da Wristcheck

Dear Nicolette,

Thank you for sharing your experience shopping with us. We're pleased to hear that Emi was able to help you find your ideal watch!

We hope you will continue to enjoy wearing your watch, and we look forward to seeing you again soon.

Best,
Alistair
The Wristcheck Concierge

Avaliado com 5 de um total de 5 estrelas

Thaïs along with the rest of the…

Thaïs along with the rest of the customer service crew were extremely delightful to work with - very patient and helpful throughout the entire process. Love my watch and will definitely be coming back!

16 de setembro de 2024
Avaliação não solicitada
logotipo da Wristcheck

Resposta da Wristcheck

Dear ET,

Thank you for sharing your experience shopping with us. We're glad to hear that you had a satisfactory experience with Thaïs and the rest of the Concierge team.

We look forward to seeing you again soon.

Best,
Alistair
The Wristcheck Concierge

Avaliado com 5 de um total de 5 estrelas

Packed was very good

Packed was very good , nice price everyone great . love it .

11 de outubro de 2024
Avaliação não solicitada
logotipo da Wristcheck

Resposta da Wristcheck

Hi Jackal,

Thank you for sharing your Wristcheck experience. We're pleased to hear that your experience was satisfactory - from the product itself, packaging, and the service you received. Your satisfaction is a driving force for us to excel ourselves, and to find ways to offer even better experiences to our clients.

We look forward to seeing you again soon.

Best,
Alistair
The Wristcheck Concierge

Avaliado com 5 de um total de 5 estrelas

Thank you Thaïs!

Thaïs was so easy to work with throughout the process. She was responsive, kind, informative, and professional. She introduced me to Peter and getting to understand what makes him and the company tick made the purchase extra rewarding. I couldn’t have asked for a better watch-buying experience.

30 de setembro de 2024
Avaliação não solicitada
logotipo da Wristcheck

Resposta da Wristcheck

Hi David,

Thank you for sharing your Wristcheck experience. We're delighted to hear that our Concierge and Professional Services teams provided a satisfactory shopping experience.

We hope you'll enjoy wearing your watch, and we look forward to serving you again soon.

Best,
Alistair
The Wristcheck Concierge

Avaliado com 5 de um total de 5 estrelas

I purchased one PP 5224R with…

I purchased one PP 5224R with Wristcheck. They are a very professional watch transaction platform and provide various payment methods which is very convenient to me.

Especially thanks to my dedicated watch specialist, Sarella. She is so kind and patient to all my questions. I got a reasonable quotation quickly and the watch condition meets all my expectations.

This is my first time to buy a watch with Wristcheck, and it won’t be the last time definitely.

25 de setembro de 2024
Avaliação não solicitada
logotipo da Wristcheck

Resposta da Wristcheck

Hi Wei,

Thank you very much for sharing your experience shopping at Wristcheck. We're pleased to hear that Sarella was able to help you find your ideal watch.

We hope you'll continue to enjoy wearing your watch, and we look forward to seeing you again soon.

Best,
Alistair
The Wristcheck Concierge

Avaliado com 5 de um total de 5 estrelas

Exceptional end-to-end service, highly recommend!

My purchase experience with Wristcheck is exemplary of a company that deals with luxury items across the globe.
Thaïs provided a magnificent service all the way from the initial contact to source me a watch with my desired preferences, to when it was finally on my wrist.
The replies to my questions were always prompt and clear and I would happily recommend Thaïs and Wristcheck to anyone wishing to purchase a watch.

23 de setembro de 2024
Avaliação não solicitada
logotipo da Wristcheck

Resposta da Wristcheck

Hi Patrick,

Thank you very much for your kind words! We're thrilled to hear that your shopping experience was satisfactory. Your feedback is encouraging to us, and we'll be sure to share it with the rest of the team.

We look forward to serving you again soon.

Best,
Alistair
The Wristcheck Concierge

Avaliado com 5 de um total de 5 estrelas

Always a great experience with…

Always a great experience with Wristcheck! Most recent purchase with the great help of Sarella was seamless, professional, courteous, and prompt.

Highly recommend Wristcheck to those looking to expand their collection or start fresh as the Wristcheck team treats you the same regardless!

8 de setembro de 2024
Avaliação não solicitada
logotipo da Wristcheck

Resposta da Wristcheck

Hi Long,

Thank you for sharing your feedback about your shopping experience at Wristcheck. We're delighted to hear that Sarella was able to help you find your ideal watch.

We look forward to seeing you again soon.

Best,
Alistair
The Wristcheck Concierge

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