123Print Avaliações 6.134

O TrustScore é 4.5 de um total de 5

4,5

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

We recently ordered thank you cards through 123Print for the Friends of Roswell Police, and the experience was fantastic from start to finish. The ordering process was incredibly easy to navigate,... Ver mais

Avaliado com 5 de um total de 5 estrelas

I was very happy with the birthday cards I recently ordered. The colors are very bright and the paper is of a nice quality. The online chat was very helpful to solve one area of the custom formatting... Ver mais

Avaliado com 4 de um total de 5 estrelas

It was difficult to get to the print ready state, and there was no way to tell whether my upgraded art met "minimum standards". Support was responsive, but I would have liked a little more advice/hel... Ver mais

Avaliado com 4 de um total de 5 estrelas

Card stock and printing were good quality. Only improvement would be to identify separate jobs within same order. I had 2 sets of identical looking rack cards printed with different QR codes. There wa... Ver mais

Detalhes da empresa

  1. Loja de impressões e placas
  2. Serviço B2B
  3. Serviços de Impressão Digital
  4. Empresa de Comunicação Social
  5. Loja de materiais de escritório
  6. Materiais de escritório

Informação fornecida por fontes externas variadas

123Print is here to help small businesses get the same quality products as the big firms at a price you can afford. We have hundreds of designs and paper stock combinations to help you look great in print. We offer Business Cards, Postcards, Labels, Folders, Office Stationery, Car Magnets, Yard Signs and much more to help you network, promote and grow your business. We're also here for the everyday events with a wide variety of greeting cards, announcements and invitations which can be quickly and easily personalized. Good quality products, 100% satisfaction guarantee and fast shipping is 123 easy.


Informações de contato

4,5

Excelente

O TrustScore é 4.5 de um total de 5

6 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 95% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

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Avaliado com 1 de um total de 5 estrelas

“Terrible Quality, Broken ‘Guarantee,’ and Months of Frustration”

Given that the company advertises a “satisfaction guaranteed” policy, I reached out immediately to request a refund. Despite clearly explaining the issues and my dissatisfaction, my request was denied. A guarantee should mean something, and in this case, it felt completely meaningless.

What followed was months of ongoing frustration. Communication with this company is incredibly difficult—there is no accessible phone number, and responses to emails are slow, inconsistent, or nonexistent. I was repeatedly told, starting in early February, that I would receive a credit. However, it took nearly three months and approximately ten follow-up emails on my part just to get any resolution.

As of April 18th, I was finally issued a credit—but only for $30, despite my original order totaling $80. This partial resolution does not reflect the extent of the issue or the time and energy I had to spend chasing a response.

Overall, this experience has been exhausting and extremely disappointing. Between the poor product quality, lack of accountability, and very difficult customer service process, I cannot recommend this company. Customers should not have to fight this hard to be heard, especially when a satisfaction guarantee is advertised.

I strongly urge others to think twice before ordering from 123Print.

27 de janeiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Very nice cards

I was very happy with the birthday cards I recently ordered. The colors are very bright and the paper is of a nice quality. The online chat was very helpful to solve one area of the custom formatting that I was having trouble with. I recommend this company.

30 de março de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Needed Thank You Cards ASAP

We recently ordered thank you cards through 123Print for the Friends of Roswell Police, and the experience was fantastic from start to finish. The ordering process was incredibly easy to navigate, and we loved being able to upload our nonprofit's logo to create something that truly represented our organization.

The design options gave us plenty to work with, and the final cards looked sharp and professional...exactly what you'd want when expressing gratitude on behalf of our police department. Print quality was excellent, and we were impressed by how quickly the order arrived.

Whether you're a large organization or a small nonprofit, 123Print delivers a polished product without the hassle. We'll definitely be coming back for future print needs!

9 de janeiro de 2026
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

The cards were beautiful

The cards were beautiful. I would have just like a slightly larger font, which I will try to have the next time.

6 de fevereiro de 2026
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

I love the printed product

I love the printed product. But every time I order greeting cards, I do not get enough envelopes to match the number of cards I ordered. I end up going to the store to buy more.

6 de abril de 2026
Avaliação não solicitada
logotipo da 123Print

Resposta de 123Print

Thank you for providing your feedback, Rebecca. We are constantly working at improving the customer experience, and appreciate you giving feedback. We will be reaching out to you shortly via email to discuss the matter. We look forward to having the pleasure of providing you with a great experience for your marketing needs in the future. Please do not hesitate to reach out to us at 800.877.5147 (Monday - Friday, 7AM CST - 6PM CST), or support@123print.com if we may be of assistance to you. We appreciate your business. Thank you, 123Print

Avaliado com 5 de um total de 5 estrelas

An overall good experience

Though the editing process was a little difficult, I got what I wanted and the ordering process was easy and the speed of getting my Post-it Notes was fast and the produce was as I wanted it.

23 de março de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I was not happy with the way my napkins turned out.

I was not happy with the way some of my napkins turned out. I paid over $200 for my order so I was expecting much better quality. 2 of my designs had a solid blue background. When I got my order, the blue background had white lines running through it! It looked like the printer had run out of ink. I was surprised they would send me an order like that after paying so much. The order also took a very long time. My wedding is now in 36 days so I dont think I have time to get better ones from somewhere else. Very disappointed

18 de março de 2026
Avaliação não solicitada
logotipo da 123Print

Resposta de 123Print

Thank you for providing feedback on your recent order with us, Sarah. We are constantly working at improving the customer experience, and appreciate you giving feedback. A 123Print representative will be in touch with you shortly to review your concerns. We appreciate your business, and look forward to having the pleasure of providing you with a better experience. Please do not hesitate to reach out to us at 800.877.5147 (Monday - Friday, 7AM CST - 6PM CST), or info@123print.com if we may be of assistance to you. We appreciate your business. Thank you, 123Print

Avaliado com 5 de um total de 5 estrelas

I had a last minute change with the…

I had a last minute change with the delivery address and the customer service was able to have it changed very quickly. I also received confirmation via email. I was very appreciative of the professionalism of the staff.

11 de março de 2026
Avaliação não solicitada

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