We recently ordered thank you cards through 123Print for the Friends of Roswell Police, and the experience was fantastic from start to finish. The ordering process was incredibly easy to navigate,... Ver mais
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Veja o que dizem as avaliações
I was very happy with the birthday cards I recently ordered. The colors are very bright and the paper is of a nice quality. The online chat was very helpful to solve one area of the custom formatting... Ver mais
It was difficult to get to the print ready state, and there was no way to tell whether my upgraded art met "minimum standards". Support was responsive, but I would have liked a little more advice/hel... Ver mais
Card stock and printing were good quality. Only improvement would be to identify separate jobs within same order. I had 2 sets of identical looking rack cards printed with different QR codes. There wa... Ver mais
Detalhes da empresa
- Loja de impressões e placas
- Serviço B2B
- Serviços de Impressão Digital
- Empresa de Comunicação Social
- Loja de materiais de escritório
- Materiais de escritório
Informação fornecida por fontes externas variadas
123Print is here to help small businesses get the same quality products as the big firms at a price you can afford. We have hundreds of designs and paper stock combinations to help you look great in print. We offer Business Cards, Postcards, Labels, Folders, Office Stationery, Car Magnets, Yard Signs and much more to help you network, promote and grow your business. We're also here for the everyday events with a wide variety of greeting cards, announcements and invitations which can be quickly and easily personalized. Good quality products, 100% satisfaction guarantee and fast shipping is 123 easy.
Informações de contato
12750 Merit Dr. #900, 75251, Dallas, Estados Unidos
- 800-877-5147
- support@123Print.com
- www.123print.com
Respondeu a 95% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
“Terrible Quality, Broken ‘Guarantee,’ and Months of Frustration”
Given that the company advertises a “satisfaction guaranteed” policy, I reached out immediately to request a refund. Despite clearly explaining the issues and my dissatisfaction, my request was denied. A guarantee should mean something, and in this case, it felt completely meaningless.
What followed was months of ongoing frustration. Communication with this company is incredibly difficult—there is no accessible phone number, and responses to emails are slow, inconsistent, or nonexistent. I was repeatedly told, starting in early February, that I would receive a credit. However, it took nearly three months and approximately ten follow-up emails on my part just to get any resolution.
As of April 18th, I was finally issued a credit—but only for $30, despite my original order totaling $80. This partial resolution does not reflect the extent of the issue or the time and energy I had to spend chasing a response.
Overall, this experience has been exhausting and extremely disappointing. Between the poor product quality, lack of accountability, and very difficult customer service process, I cannot recommend this company. Customers should not have to fight this hard to be heard, especially when a satisfaction guarantee is advertised.
I strongly urge others to think twice before ordering from 123Print.
Magnet
When the product arrived i was really pleased with it
perfect author business card
clear image of book cover and printed just as pictured
Very nice cards
I was very happy with the birthday cards I recently ordered. The colors are very bright and the paper is of a nice quality. The online chat was very helpful to solve one area of the custom formatting that I was having trouble with. I recommend this company.
rounded business cards
Great cards! The cards I ordered came in a timely manner and in great condition, looking exactly like my design!
Needed Thank You Cards ASAP
We recently ordered thank you cards through 123Print for the Friends of Roswell Police, and the experience was fantastic from start to finish. The ordering process was incredibly easy to navigate, and we loved being able to upload our nonprofit's logo to create something that truly represented our organization.
The design options gave us plenty to work with, and the final cards looked sharp and professional...exactly what you'd want when expressing gratitude on behalf of our police department. Print quality was excellent, and we were impressed by how quickly the order arrived.
Whether you're a large organization or a small nonprofit, 123Print delivers a polished product without the hassle. We'll definitely be coming back for future print needs!
The cards were beautiful
The cards were beautiful. I would have just like a slightly larger font, which I will try to have the next time.
I love the printed product
I love the printed product. But every time I order greeting cards, I do not get enough envelopes to match the number of cards I ordered. I end up going to the store to buy more.

Resposta de 123Print
Easy to customize order
Easy to customize order, and shipping is quick too.
An overall good experience
Though the editing process was a little difficult, I got what I wanted and the ordering process was easy and the speed of getting my Post-it Notes was fast and the produce was as I wanted it.
123 Print's customer service and…
123 Print's customer service and support were extremely helpful on finishing up our order. We use them exclusively for our corporate stationery needs.
I have complete trust in 123 Print
I have complete trust in 123 Print. What beautiful business cards!
Great quality and delivered on time !
Great quality and delivered on time !
Love the product and service
Love the product and can count on perfection with my orders!
I was not happy with the way my napkins turned out.
I was not happy with the way some of my napkins turned out. I paid over $200 for my order so I was expecting much better quality. 2 of my designs had a solid blue background. When I got my order, the blue background had white lines running through it! It looked like the printer had run out of ink. I was surprised they would send me an order like that after paying so much. The order also took a very long time. My wedding is now in 36 days so I dont think I have time to get better ones from somewhere else. Very disappointed

Resposta de 123Print
I had a last minute change with the…
I had a last minute change with the delivery address and the customer service was able to have it changed very quickly. I also received confirmation via email. I was very appreciative of the professionalism of the staff.
The tools to design are intuitive
The tools to design are intuitive. The website is well designed and the process organized properly.
The envelopes were perfect
The envelopes were perfect - I realized afterwards I spelled a word wrong. Besides my own mistake - it was great!
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