Worthless data, out of date by many years - asinine explanation "the records we display from the open electoral roll" are to blame - or rather the currently registered voters are to blame, they chose... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
Very limited and not particularly accurate info. OK some may be electoral roll privacy issues but appears limited Land registry info...........I am not listed as an owner (not residential), nor are o... Ver mais
A empresa respondeu
I wrote to question a payment which I had made which on reflection apparently had been unnecessary. Almost by return your colleague Matt wrote to me with a full explanation of what had happened - a... Ver mais
Cost £20 and gave no more information than I already entered. Totally useless and waste of money. Following upon the response from 192.com. I purchased the background report which should have i... Ver mais
A empresa respondeu
Detalhes da empresa
Informação fornecida por fontes externas variadas
Find people, businesses and places in the UK with 192.com. Directory enquiries, a people finder, business listings and detailed maps with aerial photos
Informações de contato
Reino Unido
- www.192.com
2,3
Ruim
596 avaliações
Respondeu a 92% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Do not go near this company
Do not go near this company. I have written twice to this company requesting a refund. They gave me an address for a friend i was looking for that did not live and had never lived there. For that they charged me £19.14 and said they could not find anyone with my e/ mail address even though i provided them with the payment details. Scam Scam Scam
15 de fevereiro de 2024
Avaliação não solicitada
Resposta da 192.com
Hello Tina, The records we display on 192.com are provided from the open electoral roll and show a name, address and year a person was registered to vote at that address.
This means we will show previous/historic electoral roll data provided to us over the years.
If a record isn’t shown, it means that the person(s) concerned had opted off the open electoral roll when canvassed by their local council. Our Help pages explain this in more detail before and after registering to use our services. Your account shows that you have started to use the service and also disputed the payment once it had been made.
We do advise prior to and after registering an account that we don’t offer refunds once the service starts. We have checked your account and it shows that the payment has now been refunded back for you. Thanks.
Very quick reply and straightforward
Very quick reply and straightforward. Helped me a lot in my problem.
29 de fevereiro de 2024
Avaliação não solicitada
Very confused system and keep top up…
Very confused system and keep top up credit then eventurally you can't get the unused credit refund.
23 de fevereiro de 2024
Avaliação não solicitada
Resposta da 192.com
Hello, please can you contact us through our email address feedback@192.com and put 'Trustpilot' in the subject line and we will be happy to look into this for you. Thanks.
Great customer service from Laura
Great customer service from Laura. Speedy, professional, informative and just a pleasure not to have a bot or an argument about, perhaps, my stupidity on negotiating the website. She made amends without quibble and I am really very impressed.
22 de fevereiro de 2024
Avaliação não solicitada
I signed up and was not fully satisfied…
I signed up and was not fully satisfied and 192 were really professional. I would say even beyond. Thank you
22 de fevereiro de 2024
Avaliação não solicitada
Got myself in a muddle and was…
Got myself in a muddle and was scrambling to get out of a mild panic about data and security. Matt at 192 was out-standing in putting me straight and my mind at ease. What's the fee for peace of mind? De-Na-da! Thank you Matt, solid work :)
20 de fevereiro de 2024
Avaliação não solicitada
Excellent Email Responses
Really quick responses to my various emails with detailed and open communication throughout.
20 de fevereiro de 2024
Avaliação não solicitada
THIS LOT STEAL ALL YOUR CREDITS
THIS LOT STEAL ALL YOUR CREDITS , TELLING YOU THEY ARE ONLY VIABLE FOR A SHORT TIME . THIS CANNOT BE LEGAL . TRADING STANDARDS MUST CHECK THIS LOT OUT
14 de fevereiro de 2024
Avaliação não solicitada
Resposta da 192.com
Hello, We do advise that the credits have a time period in which to use them prior to and after registering an account. This is shown under Help pages (prior to registering an account) and on the Get Credits page when you select the product you wish to purchase. When a payment has been made, we also let you know the expiry date of the credits under Your Account/Invoices. If we can offer any assistance please email feedback@192.com.
Thanks.
Great customer service. I signed up and bought credits on…
I signed up and bought credits on behalf of a friend abroad trying to locate someone in the UK. They then found the person and so as I had not yet used the 192 service I emailed to request cancellation and refund. Received very prompt refund, so very happy. Cannot comment on the service otherwise but seems they have good customer service.
7 de fevereiro de 2024
Avaliação não solicitada
I got very useful information and made…
I got very useful information and made a mistake of paying twice.
Contacted them and agreed to refund me. Great Customer Service
8 de fevereiro de 2024
Avaliação não solicitada
Customer service suprise.
I recently bought a report that didn't include the Electoral Roll information about someone, which was the information I had particularly wanted. 192 refunded my fee immediately without a quibble. You can't say fairer than that.
7 de fevereiro de 2024
Avaliação não solicitada
So far out of date.
So far out of date.
2 searches produced nothing of any help. The address on one 25 years out of date! No useful information I couldn't get with 20 mins on Google. Don't waste your time and money.
18 de janeiro de 2024
Avaliação não solicitada
Resposta da 192.com
Dear Paul,
The records we display on 192.com are provided from the open electoral roll and show a name, address and year a person was registered to vote at that address.
We do advise of the type of data we display prior to registering an account and this can be found under the Help pages. There are a number of our users who find the older information extremely useful, which is why we include information from past years. All information is clearly labelled.
https://www.192.com/help/help-home/whycan’t I find what I’m looking for ?
If a current record isn’t shown, it means that the person(s) searched had opted off the open electoral roll. Our Help pages explain this in more detail.
If we can offer any further help, please email feedback@192.com and we will be happy to assist where we can. Thanks.
Very impressed by the service received today
I hadn't realised there was a fairly short time span with which you needed to use the credits purchased.
I had three unused, which had expired, Laura kindly reactivated them for me immediately, for which I was extremely grateful.
31 de janeiro de 2024
Avaliação não solicitada
Resposta da 192.com
Dear Carl, please can you contact us through our email address feedback@192.com and put 'Trustpilot' in the subject line and we will be happy to look into this for you. Thanks.
Great company
Matt was very helpful. Great company to use.
22 de janeiro de 2024
Avaliação não solicitada
Don't even deserve a star
Don't even deserve a star. 1 number I wanted and you wanted 16 quid to give me a out of date number ..your useing peoples situations
to create a cash cow and you should be ashamed...credits...pfff..why would you not just give people the info for a one off reasonable amount...never again ..feel like I got mugged..change your system...read your reviews....
16 de janeiro de 2024
Avaliação não solicitada
Resposta da 192.com
Dear Ken, please can you contact us through our email address feedback@192.com and put 'Trustpilot' in the subject line and we will be happy to look into this for you. Thanks.
Information way out of date
Information way out of date. Gave details of previous occupant - total waste of money
12 de janeiro de 2024
Avaliação não solicitada
Resposta da 192.com
Hi John, The records we display on 192.com are provided from the open electoral roll and show a name, address and year a person was registered to vote at that address.
This means we will show previous/historic electoral roll data provided to us over the years.
If a current record isn’t shown, it means that the person(s) searched had opted off the open electoral roll. Our Help pages explain this in more detail before and after registering to use our services.
If we can offer any further help, please email feedback@192.com and we will be happy to assist where we can. Thanks.
Someone spent a lot of time to find a…
Someone spent a lot of time to find a way of taking your money and giving you no useful information in return.
18 de dezembro de 2023
Avaliação não solicitada
Resposta da 192.com
Hello Barry, please can you contact us through our email address feedback@192.com and put 'Trustpilot' in the subject line and we will be happy to look into this for you. Thanks.
Absolutely useless
Absolutely useless
I made a purchase after the system showed a result for the name and post code I entered. after payment for a detailed report the information related to a person of the same name but a different address. daylight robbery
13 de dezembro de 2023
Avaliação não solicitada
Resposta da 192.com
Hello, please can you contact us through our email address feedback@192.com and put 'Trustpilot' in the subject line and we will be happy to look into this for you. Thanks.
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