A4parking Avaliações 

78
O TrustScore é 3 de um total de 5

3,2

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Cancelled our booking with no explanation, called to let them know we were 20 minutes away. Had to call 3 times before we got an answer. Owner said reservation was cancelled, when pushed for an expla... Ver mais

Avaliado com 5 de um total de 5 estrelas

My Dad had an accident in Egypt and because of that we needed to extend his parking by day as his flight was moved 24 hours and he’d now be returning during the middle of the night. Alfie and his... Ver mais

Avaliado com 1 de um total de 5 estrelas

I would not even give this company 1star, , Used the a4 parking meet and greet service at BristolAirport as we have a 7month old baby and returning at 2.30 am On our return the driver jumped... Ver mais

Avaliado com 5 de um total de 5 estrelas

Well this was the most straightforward airport parking experience we have ever had! We usually use the official short stay or valet but this time we decided to save some money and go for an alternat... Ver mais

Detalhes da empresa

  1. Estacionamento

Escrito pela empresa

Airport car parking is an important part of your travel when going away. We want to ensure your departure and arrival is reliable, friendly and punctual. A4 Parking has been offering Bristol Airport parking since 2010. Our service offers that little bit extra luxury where you simply arrive at the Drop & Go Car Park, next to the terminal and the driver will be waiting to take your car from you to the secure compound. Designed for your convenience, as your vehicle will be parked safely and then available when you return.


Informações de contato

3,2

Bom

O TrustScore é 3 de um total de 5

78 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Não respondeu a avaliações negativas

Como esta empresa usa o Trustpilot

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3,2

Todas as avaliações

(78)

6 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

I can't give a zero rating but would…

I can't give a zero rating but would most certainly if i could.
Operator was extremely rude also my car needed a professional clean as it was covered in bird excrement.
Extremely poor company, there should be some body which you should be able to report this to for the neglect they show money paying
I didn't expect any different response from you and we did use you from june 17th to 27th.

27 de junho de 2024
Avaliação não solicitada
logotipo da A4parking

Resposta da A4parking

I have searched our bookings program you are not on it, so you have reviewed the wrong company please remove this review. I requested more information after you added "I didn't expect any different response from you and we did use you from june 17th to 27th." to your review, you didn't answer with any other information SO you have obviously reviewed the wrong company, also "covered in bird excrement" Really!!

Avaliado com 1 de um total de 5 estrelas

Would never use A4Patking again.

Would never use A4Patking again.
When my car was returned there was £2,700 worth of damage, the rep for A4 said send us estimates and we will sort. A4 ignored all my emails, calls and letters. My insurance company has had no response either and we are 11 months on.

1 de outubro de 2022
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Called 20 minutes before went to answer…

Called 20 minutes before went to answer phone left message got to airport still no answer then some fat guy turns up telling us we didn’t call!! To top it all off I gave him £20 for parking which he said he would leave the change in the car surprise surprise when we got car back no money!!!

Stay well clear of these cowboys!!!

27 de agosto de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I’ll never use again

Have used A4 parking at Bristol airport on numerous occasions, NO MORE , rang 20 mins before we arrived at the airport as instructed, answered by some rude operator who could hardly speak English, told me he couldn’t understand me and put the phone down, rang again , told him I would be there in twenty minutes, just said ok and put phone down, no problem at the airport picked up the car alright by a polite driver, when we returned from holiday the car was there in minutes, not a word from driver, the wheels cills, wheel arches were covered in thick brown muck, this was at 2 AM, next day I washed the muck of to find the near side front wheel had been damaged, rang up A 4 told to send email and photo and put the phone down on me, sent three times still haven’t heard a thing , always had a great service, wondering if A 4 has been taken over, WOULD NEVER USE AGAIN

17 de agosto de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

What can I say - Brilliant

What can I say, brilliant service. I have used A4 parking valet service at Bristol Airport for many years, and their level of ervice has never changed. We were diverted from landing at Bristol yesterday to BHX. When I was sure of what was happening, I contact A4 with the info and enquired how much I would need to pay for the 8 extra hrs, I was told nothing. Others were being charged a lot by the airport car parks. A4 were inconvenienced by this. Thank you for all your help yesterday. If you want meet and greet , use A4. See you in May.

31 de março de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Everything went well

Everything went well, called 20 minutes before dropping off the car, once took the luggages out and took pictures of the car the driver was there already. When picking up the car, the driver was there few minutes after my call, waited for me to check the car for damages, then left.

Very good service, would definitely use them again.

Just some advice... read the terms and conditions carefully, as it looks like most of the people giving bad reviews didn't read it and complaining about things they shouldn't.

THEY TAKE RESPONSIBILITY ANY DAMAGE UNTIL YOU LEAVE THE AIRPORT. AFTER YOU LEFT THE AIRPORT, THEY ARE NOT LIABLE EVEN IF THEY CAUSED THE DAMAGE. Take pictures of your car before drop off and check after collection.

9 de julho de 2022
Avaliação não solicitada
logotipo da A4parking

Resposta da A4parking

Hi, I know you wrote this review two years ago but I hope you can see my reply. I have only just now looked at this site and joined it so i can invite customer's to review .. Your review is brilliant advice to pretectal customers, thankyou. During the summer months we get blamed for all sorts of things, "we rang and it kept going to answer phone" the number to call clearly written on the conformation email DOSE NOT HAVE AN ANSWERPHONE !!!! Also people picking up there car, pointing metres away saying you've scratched my ?. Accidents do happen actionably, but we know when we have done it and we tell the customer and pay for the damage to be repaired. So your advice "Take pictures of your car before drop off and check after collection" is great, I would like to add that the photos before leaving the car need to have one with the driver stood by the car and on inspection whilst picking up the car if you think there is a mark the photo must also include the driver .... Again thank you

Avaliado com 1 de um total de 5 estrelas

NEVER USE A4 parking!!

NEVER USE A4 parking!!
NEVER USE A4 parking!!! parked my car for a week they unplugged my dash cam I was involved in a collision on way home and they tell me to p——s of on the phone they to busy to speak

12 de maio de 2022
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Used to be good. Not any more.

I've used A4Parking since 2014 and in total have spent almost £2,000 with them. I would have continued using them, but my latest experience has put paid to that.

My normal experience has been that the car was collected and returned by polite, tidily dressed people. This time, the person who collected the car from me was impolite, surly and scruffy. It was around 7am on 4th February, so not ridiculously early.

Very early morning, 2am, on 19th February our flight arrived having been delayed. We contacted A4 and went to wait for the car. When it arrived, the inside of the boot was filthy. It wasn't when we left the car with them. The returner was also scruffily dressed and very keen to get away, so it was impossible to take the photographs A4 demand for damage to be reported. He didn't even work for A4 as apparently there are a number of valet parking companies who share drivers. Then we realised that the boot had been broken into and no longer shut properly.

I spent over a week trying to contact someone in authority at A4, but could only get hold of drivers who were not interested. They finally acknowledged my complaint, but said it must have been done after I had picked the car up. In the end I had to get the car repaired through my insurance.

In my view, things sometimes go wrong. The measure of a company is how they put things right and A4 made no attempt whatsoever, so they have now lost my custom which probably would amount to two 4 week and one 2 week parking sessions per year.

They claim that the car would be parked in a secure compound and I'm sure that some cars are, but not all, that's for certain. If you've got GPS on your car and can prove where it has been left, you are probably OK, but I would never trust valet parking at Bristol Airport again.

26 de abril de 2022
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Nightmare experience

I have given them one star only because I could not give them zero stars.
Booked an airport meet and greet service, tried calling 20 minutes before arrival as instructed - I tried 18 times, each time call was not answered. No one at the airport to meet us at 5.45am. Had to pay the airport parking service to take the car. This was extremely costly as it was at the very last minute. A4parking refused to pay us this cost and said it was our fault for not using another phone to call them. I have used this company many times in the past but will never do so again.

24 de outubro de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Highly Recommend

Left my car with A4 parking from the 01.10.21 to 07.10.21. Very efficient collection & return. Cost effective service. Everyone was very polite too :)

9 de outubro de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Fantastic - Have used for 7 years for all my flights in and out of Bristol

A4 are 10 Stars. I have used them for the last 7 years - their meet and greet is excellent. I have used another firm and they are cowboys compared to these guys. They say 6 miles will be on your mileage and 6 miles it is. the only thing I wish is that they would use an inventory when you leave your car and when you pick it up.
Would highly recommend

18 de abril de 2018
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great friendly service

Great friendly service. Car drop off easy. I forgot to phone them early enough and chap ran across. Always helpful. Car drop up works really well. Bristol Baggage can be less than prompt and they work that in nicely. Great team, will continue to use them for all my Bristol Parking.

13 de agosto de 2017
Avaliação não solicitada

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