As usual you folks have made a transition for us a great experience. The digitizing of our records will make it so much easier for my survivors. Thank you for being here for us.
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Veja o que dizem as avaliações
I asked for a copy of my spouse's birth certificate which I had put in the AAFMAA vault 50 years ago. Megan had it sent to my wife within 2 hours of opening Monday morning. Much quicker than my St... Ver mais
We cannot say enough about how wonderful Damon and the team at AAFMAA are — we had a unique situation and Damon handled it with the highest level of professionalism and compassion. The team made purch... Ver mais
Armed Forces Mutual is an outstanding customer focused company. I have been a member since 1965. I spoke with Amy Marotto today about Survivor Assistance Services. She answered all my questions and... Ver mais
Detalhes da empresa
- Serviço financeiro não-bancário
- Associação das Forças Armadas
- Planejamento Financeiro
- Agência de seguro de vida
- Credor fiduciário
- Provedora de Seguro de Vida Temporário
Escrito pela empresa
Established in 1879 by an Act of U.S. Congress following the Battle of the Little Bighorn, Armed Forces Mutual is the longest-standing, non-profit financial solutions provider supporting military families and Veterans. We deliver a full range of financial solutions and exclusive benefits to our Members, including our hallmark Survivor Assistance Services, which are included with every policy.
Military Trusted for 145 Years.
Escrito pela empresa
- Established in 1879, the American Armed Forces Mutual Aid Association (AAFMAA) is the longest-standing, non-profit financial solutions provider supporting military families and veterans with advice, information, insurance, financial planning, investments, mortgages, survivor assistance and other benefits.
Informações de contato
1850 Old Reston Avenue, 20190, Reston, Estados Unidos
- 1-800-336-4538
- info@aafmaa.com
- www.aafmaa.com
4,7
Excelente
2 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 85% das avaliações negativas
Normalmente responde dentro de 1 mês
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I love this company and they took the time too help provide protection for my family.
I love this company and they have
16 de maio de 2025
The AFM staff gets it right everytime…
The AFM staff gets it right everytime with excellent customer service!
6 de maio de 2025
Hooah!
Mr Carl Vickers made the process easy to navigate and easy to understand polices that work best for you.
26 de abril de 2025
Griffin Stephens is very punctual and…
Griffin Stephens is very punctual and detailed!
4 de junho de 2025
Avaliação não solicitada
Service Review
Keith Tedrick has taken care of my account since I first joined in 2008 before I deployed to Afghanistan. Excellent Service!
3 de abril de 2025
I am a Sergeant Major and they haven't…
I am a Sergeant Major and they haven't changed my information.
26 de março de 2025
Excellent Customer Service
The gentleman that assisted me was beyond helpful and full of knowledge! Superb customer service!
29 de março de 2025
Excellent customer service and provided…
Excellent customer service and provided me with solutions to my issues
25 de março de 2025
Thank YOU Megan Penry!!
Thank YOU Megan Penry!!! You quickly answered the question I called about, and then enlightened me on several issues concerning 'Military Survivor Pre-Planning' that I was not up-to-date on. I'll get right on it. So glad I linked up with you. Again, TYVVM.
15 de maio de 2025
Avaliação não solicitada
Outstanding service
Megan Henry provided timely, responsive support to make the changes I needed to make. It's a "breath of fresh air" these days to find a person who is so responsive and customer-service oriented.
15 de maio de 2025
Avaliação não solicitada
The experts were very professional and…
The experts were very professional and gave me no issues at all
15 de março de 2025
Your colleague Amy
Your colleague, Amy was incredibly patient in dealing with this old man. She resolved my issue quickly and expertly. I gather l’m a junior member of her fan club, but she really excelled in this am’s phone conversation. Most deserving of commendation.
12 de maio de 2025
Avaliação não solicitada
Paula
Paula was patient, knowledgeable on what i wanted and gave best recommendations
7 de março de 2025
Immediate and accurate advice.
Ms. Amy Marotto gave me immediate and excellent advice that I was not able to get from any other source.
Understanding the intricacies of the survivor benefit program and being able to explain it in simple terms as a skill most don’t have. I was confused by everything I read until I spoke with Amy. I can now go forward and submit the forms she provided to complete my action with DFAS.
1 de maio de 2025
Avaliação não solicitada
Mr Jacob Mercer is Top Notch!
Mr Jacob Mercer's been incredibly responsive, professional, and has helped steer me through the often times confusing paperwork that needed to be submitted. He connected me with other services like VA and DFAS. He would quickly return my calls and answer all my questions. My family was so impressed with AAFMAA that my two military sons have decided to take out their own policies. Thank you for employing such high caliber personnel that genuinely want to help customers.
29 de abril de 2025
Avaliação não solicitada
Very prompt and complete answers to all…
Very prompt and complete answers to all my questions!
21 de abril de 2025
Avaliação não solicitada
Super company 100% for the Veterans
When I first call Keith was the guy I talked to and he was 100% helpful was not pushy just helpful with my ins and also my wife’s ins and I thank him again,This company I would recommend to any veteran.
11 de fevereiro de 2025
Just providing great customer service…
Just providing great customer service and good communication
8 de fevereiro de 2025
The ease of handling my application…
The ease of handling my application over the phone was excellent
7 de fevereiro de 2025
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