AccountantsWorld Avaliações 149

Cindy was very helpful in helping with our renewal.

A Great company with great support and sales!

Great customer service!

We use Payroll Relief for our firms payroll solution. I tested a handful of other products before deciding on Accounts World. Cindy Odell was very helpful in going over our option, and we are a big fan of the capabilities that the software has!

Great Payroll and Support, highly recommended

We can access Reports very easy and quickly.
Customer Service is always helpful.

One of our clients, who does the accounting, when asked by her business partner if she wanted to go back to using Quickbooks, responded: "Why would I wan't to do that?"

Carol & Justin were very helpful and listened to what we needed. The 3 of us worked through the situation and they helped me to understand what needed done. AccountantsWorld has two excellent IT support personnel. Thanks to them our situation and problems were resolved!

Most all areas are great. The interface changes are difficult -and I would love to see a two stub option on the checks so we wouldn't have to print paper stubs. The report sets should pull up both sets instead of having to go back and pull up the other set. In tax payments, would love to have a note area so we could remember later why we had to record and manually pay a tax etc. The help screens need to match the new interface.

We have used this company for years, they recently "updated" their suite. Every time they update, they break more than they fix. Support isn't supportive, and we have had massive billing issues with this company. Would not recommend to any business.

For over 10 years I've been an AccountantsWorld client and I love it! The integration between payroll and the general ledger is excellent, uploading client data is easy, the cloud cabinet is efficient, 1099s are easy, and client relations is second to none!

Great job, AccountantsWorld, and here's to many more years of great products and services!

As a new payroll service provider, we've needed lots of support the first year. Mostly it's been good, but sometimes uneven. I've had excellent support reps, able to definitively answer questions, and then one or two others that are more hesitant.
Also get frustrated when there's a long wait, only to be followed with a message, 'leave a message, we'll call you back.' That just doesn't work for me!
Availability of chat support is also uneven.

Cindy Odel is terrific!!!!!

We have been with Accountant's World for a few months now and they have been very attentive when it comes to our questions and are always willing to help.

I have been utilizing the website very satisfactorily for over 10 years

I give AW 4 Stars

We are a new to Accountant's World and with any transition, there's a learning curve and ramp up to using new systems. Transitioning to Accountant's World has been extremely smooth due to a person on their team in particular. Dawn M., has been absolutely amazing in helping me set up our Firms account in PR, setting up our first clients' account and answering all my ridiculous questions along the way, troubleshooting any technical issues, pointing me in the right direction for information/training, and guiding me to find answers.

As you can imagine, in this world, we interact with people from all walks of life and many times the experience isn't as great as it should be. However, that is not the case with Dawn! She is truly an expert on the platform, payroll, and technical and customer service. Our firm is grateful to have her on the team and we look forward to our continued working relationship with her and all others at Accountant's World.