I live in Melbourne Australia. I thoroughly researched Stairlift Companies and I noticed time and time again that Acorn Stairlifts came out ‘tops’. From quotes up to installation, the process was se... Ver mais
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Veja o que dizem as avaliações
First contact: the lass who came to quote was very knowledgeable about the system, pleasant and efficient. Follow-up phone contacts were helpful and non-pressurised. Once the quote was accepted, t... Ver mais
From the first site measure and quote the service was fantastic. Everything was explained and local rep was excellent yo deal with. Installation was brilliant. Local installer has excellent skills. W... Ver mais
All our interactions with staff prior to purchase were friendly, informative and helpful. Importrtantly for us there was no high pressure. Installation went ahead as scheduled. The installer was... Ver mais
Detalhes da empresa
Sobre Acorn Stairlifts Australia
Informação fornecida por fontes externas variadas
Acorn Stairlifts enable anyone who struggles with the stairs to remain in their own home, regain full use of their home and retain their independence. Formed in 1992, Acorn has grown to become one of the world’s biggest brands for home stairlifts. We manufacture more than 70,000 stairlifts annually at our factories in the UK, supplying to more than 80 countries worldwide. We manufacture, sell direct to the public, install and maintain our own award-winning Acorn Stairlifts. Dealing direct means value for our customers and providing a personalised and prompt service.
Acorn Stairlifts is the first and only stairlift to earn the prestigious Ease-of-Use Commendation from the Arthritis Foundation
Visit Acorn Stairlifts and change your life today. Regain your independence at home — enjoy a free quote, no obligation survey and quick installation!
Acorn Stairlifts Give Your Life a Lift®
Escrito pela empresa
- New Western Australia office
- 9/19 Rawlinson Street, O'Connor WA 6163
Informações de contato
Unit F, 6 Narabang Way , 2085, Belrose, Austrália
- 1800 158 676
- info@acornstairlifts.com.au
- www.acornstairlifts.com.au
4,5
Excelente
836 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 mês
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Response time for quote and…
Response time for quote and installation quicker than expected. Very professional, quality workmanship and quality product as it should be for the price.
15 de junho de 2022
Avaliação não solicitada
Resposta da Acorn Stairlifts Australia
Dear Mick,
Thank you for taking the time to provide your review, we really appreciate it. We are delighted that you are happy with our service, please enjoy your Acorn Stairlift.
kind regards
The Acorn Team
Had to push for an early installation…
Had to push for an early installation for my mum otherwise we were quoted that it was going to take 3-4 weeks for job to be done and she was suffering.
10 de junho de 2022
Avaliação não solicitada
Resposta da Acorn Stairlifts Australia
Dear Kim,
Thank you for taking the time to provide your review, we really appreciate it. Installation dates are generally quoted on a worst case scenario, and we will always strive to turnaround work in the shortest time possible. We are glad we were able get this job done for you in a timely fashion, please enjoy your Acorn Stairlift.
kind regards
The Acorn Team
Works well and is very simple to use
Works well and is very simple to use. It does bumps at every joint, due to the rack not matching the one before.
9 de junho de 2022
Avaliação não solicitada
Resposta da Acorn Stairlifts Australia
Dear David,
Thank you for taking the time to provide your review, we really appreciate all feedback. We apologise that the ride is not as smooth as expected, our customer service team will be in contact to address the issues raised.
kind regards
The Acorn Team
Resposta da Acorn Stairlifts Australia
Dear Kate,
Thank you for taking the time to provide your review, we really appreciate it. We are delighted that you are happy with our service, please enjoy your Acorn Stairlift.
kind regards
The Acorn Team
Enjoy the added safety of our new chairlift…
Enjoy the added safety of our new chairlift but get very frustrated when it almost stops before starting the 180deg turn
9 de junho de 2022
Avaliação não solicitada
Resposta da Acorn Stairlifts Australia
Dear Phil,
Thank you for taking the time to provide your review, we really appreciate it. As you will have experienced, our curved stairlift will go through various speeds along it's journey and depending on what it needs to achieve the speed will increase or decrease accordingly. I can see on your file that we have since returned to review the programming and modified it more to your liking.
We're glad you feel safe on the stairs and hope you enjoy your Acorn Stairlift.
Kind regards
The Acorn Team
the installation of my chair lift was…satisfied customer
the installation of my chair lift was done on time and by a professional qualified technician in my opinion.
9 de junho de 2022
Avaliação não solicitada
Resposta da Acorn Stairlifts Australia
Dear Doug,
Thank you for taking the time to provide your review, we really appreciate it. We are delighted that you are happy with our service, please enjoy your Acorn Stairlift.
kind regards
The Acorn Team
Acorn Chair Lift Recommended.
A quality product was installed by a technician who knew what he was doing. The chair lift is most helpful to us, but we have a lot of older visitors struggling to get up and down stairs, and this again will aid them. We are most happy to have had the chair lift installed.
8 de junho de 2022
Avaliação não solicitada
Resposta da Acorn Stairlifts Australia
Dear Steve,
Thank you for taking the time to provide your review, we are delighted that you are happy with our service. It is so good to hear that the Acorn Stairlift has been beneficial for your older visitors.
kind regards
The Acorn Team
How amazing your product is I've…
How amazing your product is I've wanted one for years and finally got one installed thanks to NDIS,your technician who installed it was fantabulous ,no mess left behind and now I can go up and downstairs with out the agony and pain that I'd been suffering trying to climb the stairs without aids thank you Acorn xoxo
3 de junho de 2022
Avaliação não solicitada
Resposta da Acorn Stairlifts Australia
Dear Dorcas,
Thank you for such a super review - or should we say fantabulous review!
We are delighted that you are happy with our service and that your new Acorn Stairlift has provided you with freedom on your stairs.
Please enjoy.
kind regards
The Acorn Team
Acorn provided us with a professional…
Acorn provided us with a professional and friendly service from beginning to end. Every member of staff we had contact with was polite and very helpful. I would highly recommend them
2 de junho de 2022
Avaliação não solicitada
Resposta da Acorn Stairlifts Australia
Dear Linda,
Thank you very much for your review, we really appreciate it. We are delighted that you are happy with our service.
Please enjoy your Acorn Stairlift.
kind regards
The Acorn Team
I am extremely happy with my stair lift…
I am extremely happy with my stair lift thank you and the Gentleman who installed it was a credit to your company.
He was so well mannered and a delight to deal with.
He was very good at cleaning up everything on completion of the job.
Thank you so very much😊
2 de junho de 2022
Avaliação não solicitada
Resposta da Acorn Stairlifts Australia
Dear Dianne,
Thank you for such a super review.
It is so good to hear that you are happy with your Acorn Stairlift and the service provided, particularly from the installer. We will certainly pass on your kind message.
Please enjoy your Acorn Stairlift.
kind regards
The Acorn Team
Replacement Acorn stairlift
The new stairlift was purchased to replace a 25 year old model where the electronics board failed and there was no replacement board available.The old chair performed well until the failure of the electronics board.The new chair is functioning very well.
2 de junho de 2022
Avaliação não solicitada
Resposta da Acorn Stairlifts Australia
Dear Alex,
Thank you for taking the time to provide your review, it is greatly appreciated.
We are happy that your new Acorn Stairlift is functioning well.
kind regards
The Acorn Team
We could not have picked a better company
We could not have picked a better company. An excellent stairlift that runs perfectly
I phoned them for a quote on the Tuesday it was up and
running smoothly by Thursday the same week.
If that will not qualify for five stars I don't what will.
Well done Acorn. Les.
2 de junho de 2022
Avaliação não solicitada
Resposta da Acorn Stairlifts Australia
Dear Leslie,
Thank you for such a wonderful review and the five stars, we really appreciate it. At Acorn we pride ourselves on a fast and efficient service and we are delighted that we delivered in your case.
kind regards
The Acorn Team
I recently had my Acorn Stair Chair…
I recently had my Acorn Stair Chair installed. Service was fantastic as is the Stair. Would recommend Acorn to anybody thinking of installing one.
2 de junho de 2022
Avaliação não solicitada
Resposta da Acorn Stairlifts Australia
Dear Ronald,
Thank you for taking the time to provide your review, we really appreciate all feedback. We are delighted that you are happy with our service and product.
Please enjoy your Acorn Stairlift.
kind regards
The Acorn Team
A necessary piece of equipment for a disabled person
The Acorn chair lift Is invaluable in allowing my wife to easily access and leave our first floor unit. Without it she would have extreme difficulty entering and leaving.
1 de junho de 2022
Avaliação não solicitada
Resposta da Acorn Stairlifts Australia
Dear Ken,
Thank you for your review, we really appreciate it.
It is great to hear that your Acorn Stairlift has provided your wife freedom on your staircase.
kind regards
The Acorn Team
Happy with our stairlift and service so…
Happy with our stairlift and service so far
1 de junho de 2022
Avaliação não solicitada
Resposta da Acorn Stairlifts Australia
Dear Martina,
Thank you for taking the time to provide your review, we really appreciate it.
We are delighted that you are happy with your Acorn Stairlift.
kind regards
The Acorn Team
Have had a Acorn curved stair chair…
Have had a Acorn curved stair chair installed at my parents. The personal level of care and perfection from the quote to admin and the installers is to be commended!
Would thoroughly recommend Acorn for stairlifts !
31 de maio de 2022
Avaliação não solicitada
Resposta da Acorn Stairlifts Australia
Dear Michelle,
Thank you for such a great review, We are so pleased that Acorn were able to help your parents and that you would recommend Acorn, we shall pass on your comments to all staff involved.
kind regards
The Acorn Team
Alan Baker's Review
The service from the original quote to the installation was nothing but exceptional. Both the gentlemen who performed the services were extremely friendly and professional, they are a credit to the company
The Chair itself is performing perfectly. I could not wish for a better outcome. Well done Acorn
31 de maio de 2022
Avaliação não solicitada
Resposta da Acorn Stairlifts Australia
Dear Alan,
Thank you very much for taking the time to provide your review, we really appreciate all feedback,
We are delighted that you are happy with our product and service, please enjoy your Acorn Stairlift.
kind regards
The Acorn Team
Acorn’s service was excellent
Acorn’s service was excellent. The whole team bent over backwards to accomodate us. We urgently needed a stairlift after discharge from hospital and Acorn were able to install the chair lift in less than a week.
We would definitely recommend Acorn.
27 de abril de 2022
Avaliação não solicitada
Resposta da Acorn Stairlifts Australia
Dear Ramesh,
Thank you so much for taking the time to provide your review, it is greatly appreciated.
It is so good to hear that we were able to provide a prompt service and that you would recommend Acorn.
Please enjoy your Acorn Stairlift.
kind regards
The Acorn Team
We can't rate Acorn highly enough.
We can't rate Acorn highly enough.
Right from the first enquiry to the actual installation has been first class. All the Acorn staff have been very efficient, friendly and understanding of all our needs. We are very satisfied and wouldn't hesitate in recommending them to other users.
We purchased an outdoor curved chairlift which helps my husband right up to our front door. It has been a life changing purchase for us. The installation was quick and clean, and full instructions were given for easy use.
Acorn kept in touch with us every step of the process and delivered what they promised at the sales meeting and on time too.
Great job guys,and thank you.
23 de abril de 2022
Avaliação não solicitada
Resposta da Acorn Stairlifts Australia
Dear Pam,
Thank you for taking the time to provide such a wonderful review, it is greatly appreciate. We are delighted that you are happy with our service and product and that it has made such a difference for your husband.
Please enjoy your Acorn Stairlift.
kind regards
The Acorn Team
products are outstanding
I received a phone call within an hour of contacting them via their website, and a visit was scheduled. I highly suggest Acorn since their service and product are outstanding. My life has been made much easier today, and I'm thrilled with the stairlift's design.
13 de abril de 2022
Avaliação não solicitada
Resposta da Acorn Stairlifts Australia
Dear Lenybelle
Many thanks for your review, we really appreciate you taking the time to provide such great comments. It is wonderful to hear that your new Acorn Stairlift has given you freedom on your stairs.
kind regards
The AcornTeam
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