Very poor communucation from the start of my claim, never call back when a call back or update is requested. I have had to chase my claim numerous times. Raised concerns with a manager and since then... Ver mais
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Veja o que dizem as avaliações
The staff are extremely helpful and polite. They take care of everything and are easy to contact in the event of a query or any questions you may have. Great service and uk based customer services who... Ver mais
The whole process was concise, communication was clear and to be honest if I had saved my password more efficiently it would have been seamless. Having a consistent case handler helped no end. A big... Ver mais
As you can appreciate it can be a long drawn out process, however The team kept me informed as and when an update became available. The team always called ahead with the update - if I wasn't available... Ver mais
Detalhes da empresa
Escrito pela empresa
Admiral Law are specialists in personal injury claims. If you’ve suffered a personal injury or illness as a result of someone else’s negligence, then Admiral Law can help you get the compensation you are entitled to.
Informações de contato
Floor 11 Ty Admiral, CF10 2EH, Cardiff, Reino Unido
- enquiries@admirallaw.co.uk
- www.admirallaw.co.uk
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Very helpful and compassionate
I have had great service and great…
I have had great service and great advice.I would recommend you to everyone
Staff member was efficient and friendly
Staff member was fast, efficient and very helpful and informative. Couldn’t have been more friendly or helpful, making the process so easy, after such a traumatic experience of being crashed into.
Long delays in responding to my letters…
Long delays in responding to my letters and/or getting things done. Not a good experience at all.
Very poor communucation from the start…
Very poor communucation from the start of my claim, never call back when a call back or update is requested. I have had to chase my claim numerous times. Raised concerns with a manager and since then nothing has changed they have sat on my settlement since end of febuary and not passed this on to me dispite numerous calls will not be renewing policys again with Admiral .
Excellent prompt professional service…
Excellent prompt professional service AAA+++
Poor customer service
Poor customer service, no communication, no follow up, worst experience and will be cancelling all my insurances with Admiral.
Case handling
I received a professional, accessible and friendly service from Corey at Admiral Law. Good level of comms to keep me updated as things progressed. Very satisfied with the overall level of customer service.
Gave us good clarity in telling us what…
Gave us good clarity in telling us what to do
Very helpful,very reassuring and…
Very helpful,very reassuring and extremely comforting
I was speaking to Scott on the phone and he reassured me on everything
Brilliant service from the advisor I…
Brilliant service from the advisor I dealt with
They where really helpful and…
They where really helpful and understanding over the phone
Trustworthy
Helpful, understanding and politeness is there in them. I must say that Anna was very gentle in speaking. And overall handling things very smoothly. God bless.
Excellent customer service from start to finish
The whole admiral legal team has been excellent and incredibly supportive through out. They have been very clear on what they need from me and explaining processes and stages involved. The online portal was incredibly helpful and made constant communications, updates and document sharing very easy, which significantly reduced the stresses involved with the process.
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