Dealt with very professionally and kindly by a young man called Dylan. Ran through all the procedures smoothly and efficiently with me and made sure I was able to understand everything. Very helpful,... Ver mais
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Veja o que dizem as avaliações
Rhys was very good , quick to respond on the portal with updates and fantastic communication , I even got a little more than expected. Also received a really lovely phone call to let me know as soon a... Ver mais
Quite honestly the worst company I’ve ever come across Took them 3 years so settle my claim when liability was accepted the same day, 3 years later admitted they hadn’t dealt with my case correctly... Ver mais
A empresa respondeu
Kirby was amazing, kind and made me feel extremely comfortable. As a younger driver experiencing a crash for the first time, I felt nervous and confused on the steps to take following the accident. Ki... Ver mais
Detalhes da empresa
Escrito pela empresa
Admiral Law are specialists in personal injury claims. If you’ve suffered a personal injury or illness as a result of someone else’s negligence, then Admiral Law can help you get the compensation you are entitled to.
Informações de contato
Floor 11 Ty Admiral, CF10 2EH, Cardiff, Reino Unido
- enquiries@admirallaw.co.uk
- www.admirallaw.co.uk
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Very helpful and very professional
Very helpful and very professional. Overall a great experience for someone who has never had to engage in legal things before.
10 out 10 for the Case Handler
The case handler was always very attentive, helpful and sympathetic. She was also very knowledgeable and made me feel secure that she was dealing with my case in the correct way.
Very nice and polite customer service…
Very nice and polite customer service very easy and relaxing to go through questions and explanations..
Over all a fantastic experience
Katy extremely helpful and talked us…
Katy extremely helpful and talked us through the process lots of information clearly explained .
Staff were very helpful in the process…
Staff were very helpful in the process of opening my claim. Couldn’t recommend them more!
Connor was very clear in his…
Connor was very clear in his explanations and dealt with me very professionally
arthur brothwood
very helpful the people i spoke to were very under standing and put my mind at ease
Great communication really nice to…
Great communication really nice to speak to
All services were fine but took a bite…
All services were fine but took a bite time to respond when needed support.
Pode usar a ajuda de IA para as respostasVer mais
Had a car crash on the motorway where…
Had a car crash on the motorway where my car was written off in August 2024 and the other side admitted full liability. Some good things from this was the CBT that helped me overcome the arising driver and passenger phobia. However, two years on, yet to see a penny of compensation nor reimbursement for arising expenses and there has been a series of avoidable delays after delays so much so that I’ve had to start the complaints process outlined by the legal ombudsman service. Still haven’t had a proper discussion about my MRI findings and going to a separate spinal consultant to look into my back and spine separately; going to a chiropractor and probably a spinal physiotherapist though not expecting any reimbursement for that at this rate. Wouldn’t recommend.

Resposta da Admiral Law
Fast and Helpful
Gareth was very friendly, fast and helpful. No long waits and a pleasure to talk to.
Pretty much useless
Pretty much useless. They do not do much more than collecting documents and sending them to the insurance. They do not actually deal with handling an accidents. Only good thing was they commissioned a doctor so I could get some compensation for my rather small injuries. But everything else I could also easily have done myself.

Resposta da Admiral Law
Fast reponses from any queries.
Daniella was kind and sympathetic when…
Daniella was kind and sympathetic when guiding us through the whole personal injuries claims form. She provided reassurance and advice while setting up the process.
Customer service is brilliant
I spoke with Keely Goodall about a recent car accident. I've had to go through a lot of admin, calling different departments, repeating the same answers over and over to different people. But Keely was very helpful and friendly and really made it so much easier. Amazing customer service, answered all my questions and was very clear and reassuring. 10/10
I have written a review on 16/7/2026 in…
I have written a review on 16/7/2026 in my wife's name as i was driving her car and she was the main policy holder. I today read the review and noticed that Admiral Law claimed that I have not replied to them and they are not to investigate the matter. I noticed there were text messages asking me to login to the portal, I tried but it s not working anymore. I think it is due to the fact that the case is now close. This again show that they are not serious in dealing with complaint. They have my email address, I hereby ask them to email me if they want to find out more about the case and with any sense of improving the service. At this time I maintain that there service is POOR, their own word when offering me compensation.

Resposta da Admiral Law
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