You learn more about a company & its people when things go wrong, their values, ethos & commitment towards customers either shines or disappears. My first 2 orders were delivered without incident –... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
What makes a company stand out from others is how they deal with things that may have gone awry. My delivery of various bagged fertilisers had been damaged and a few had spilt loosing most of their co... Ver mais
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Ordered 25kg of Blood, Fish and Bone on Monday afternoon. Delivered using standard service on Tuesday afternoon. Well packaged in strong sack. Price for 25kg and delivery was only slightly more t... Ver mais
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When my order arrived one of the items was completely unlabeled, so no indication of what the sack contained or how to use it. This was very worrying, as I couldn't be sure what was in it and it w... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Agrigem are based in Saxilby in Lincolnshire. They supply a wide range of Plant Protection Products, Weedkillers, Fertilisers, Grass & Flower Seed, Application Equipment, Hard Surface Cleaners & Rodenticides to professional and amateur users. Their website stocks 1000's of products, all available on speedy next day delivery.
Informações de contato
Foss House, Units 7, 8 & 9 Allens Business Park, Skellingthorpe Road, Saxilby, LN1 2GH, Lincoln, Reino Unido
- 01522246491
- customerservices@agrigem.co.uk
- www.agrigem.co.uk
4,3
Excelente
430 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
As pessoas também visitaram
No messing about getting the Goods to…
No messing about getting the Goods to your Door.
27 de outubro de 2023
Resposta da Agrigem
Thank you for leaving feedback and your positive star rating, we are pleased that we met your expectations - If we can understand how we can get to 5 stars, your feedback would be greatly appreciated regards Customer Experience Team
Very quick efficient service from order…
Very quick efficient service from order to delivery.
Will purchase again.
27 de outubro de 2023
Resposta da Agrigem
Thank you for leaving feedback and your 5 star rating, we are pleased that we met your expectations - regards Customer Experience Team
Resposta da Agrigem
Thank you for leaving feedback and your 5 star rating, we are pleased that we met your expectations - regards Customer Experience Team
Spot on again from Agrigem.
27 de setembro de 2023
Resposta da Agrigem
thank you for your feedback and positive review. We appreciate you taking the time to let us know your recent experience - Customer Experience Team
Fast shipping and good price
27 de setembro de 2023
Resposta da Agrigem
Thank you for your feedback. We are pleased that there was a good balance of price v's service received - regards Vanessa
All good
All good, not really any problems product arrived as expected in good condition
27 de setembro de 2023
Resposta da Agrigem
Thank you for your positive score and taking the time to feedback to us - Regards Customer Experience Team
Brilliant service
Brilliant service
Goods arrived within 24hrs
Cannot praise enough
5star rating
27 de setembro de 2023
Resposta da Agrigem
Thank you so much for your 5 star review and kind words. We appreciate you feeding back to us - regards Customer Experience Team
Good product and prompt delivery.
26 de setembro de 2023
Resposta da Agrigem
Thank you for your positive feedback and taking the time to let us know about your experience with us - regards Customer Experience Manager
Resposta da Agrigem
Thank you for your feedback. We are pleased that you had all the guidance needed to hand from our website. Keep a look out next year for a new look and feel website...regards Customer Experience Team
Next day delivery and a great price.
26 de setembro de 2023
Resposta da Agrigem
Thank you for sharing your recent order experience with us. We are delighted that your found our delivery service to be swift and our product pricing competitive - regards Customer Experience Team
Paid next day delivery ordered 7am
Paid next day delivery ordered 7am, website states order before 1pm for next day delivery and still haven't received the item. This is the second or 3rd time this has happened now, I would avoid this company as they will charge you for a service you wont receive and won't refund you either
19 de setembro de 2023
Avaliação não solicitada
Resposta da Agrigem
Hi Gary, thank you for your feedback. I would like to understand this further and speak with you if you can contact me. It is very important to Agrigem that we sort this and clear up this matter. I am limited with the contact details left to call you directly. We will always investigate any issues to
the satisfaction of the customer. Please can you call Vanessa on 01522 246491 opt 3 - thank you - regards Customer Experience Team
Easy ordering and swift delivery
29 de agosto de 2023
Resposta da Agrigem
Thank you for your feedback and 5 star review - regards Customer Experience Team
Easy to order and delivered very quickly
29 de agosto de 2023
Resposta da Agrigem
Thank you for letting us know your recent order and service experience. We are pleased it met to your satisfaction - thank you for the 5 star review. Regards Customer Experience Team
Just what we wanted!
Really good product but some of the instructions were not as good as they could be
29 de agosto de 2023
Resposta da Agrigem
Thank you for your feedback and 5 star review. Please can you let us know what your feedback was about the instructions that were not as good as they could be. We will look at this to see what we can do to improve this going forward - please email us customerservices@agrigem.co.uk FTAO Customer Experience Manager - Thank you Customer Experience Team
Easy to Order and quick delivery
29 de agosto de 2023
Resposta da Agrigem
Thank you for your positive rating and feedback - regards Customer Experience Team
5 star
Arrived within 2 days but actually ordered late at night so really 24hrs. Packaged well. Super satisfied.
29 de agosto de 2023
Resposta da Agrigem
Thank you for your review and the feedback left. We are pleased that you were happy with the service you received. Thank you again and see you on line soon - regards Customer Experience Team
Weedkiller
Delivery was fast and efficient
Cannot comment on product as not used yet.
29 de agosto de 2023
Resposta da Agrigem
Thank you for your rating and positive feedback - regards Customer Service Team
If things go wrong .....
You learn more about a company & its people when things go wrong, their values, ethos & commitment towards customers either shines or disappears.
My first 2 orders were delivered without incident – good product – good price – next day. The third didn’t run smoothly & arrived damaged. One email & one photo was all that was needed for Shannon to leap into action & resolve the situation to my complete satisfaction, in around 24 hrs.
The least I could do was leave a review.
22 de agosto de 2023
Avaliação não solicitada
Resposta da Agrigem
Hi Deric, thank you for your lovely feedback and review and that this matter was resolved quickly and to your satisfaction by Shannon. Regards Customer Experience Team
Quality product at a great price
Fast delivery, good quality product at a great price
27 de julho de 2023
Resposta da Agrigem
Thank you for your review and taking the time to let us know about our products and services - regards Customer Experience Team
Resposta da Agrigem
Thank you for your review and taking the time to let us know about our products and services - regards Customer Experience Team
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