You learn more about a company & its people when things go wrong, their values, ethos & commitment towards customers either shines or disappears. My first 2 orders were delivered without incident –... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
What makes a company stand out from others is how they deal with things that may have gone awry. My delivery of various bagged fertilisers had been damaged and a few had spilt loosing most of their co... Ver mais
A empresa respondeu
Ordered 25kg of Blood, Fish and Bone on Monday afternoon. Delivered using standard service on Tuesday afternoon. Well packaged in strong sack. Price for 25kg and delivery was only slightly more t... Ver mais
A empresa respondeu
When my order arrived one of the items was completely unlabeled, so no indication of what the sack contained or how to use it. This was very worrying, as I couldn't be sure what was in it and it w... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Agrigem are based in Saxilby in Lincolnshire. They supply a wide range of Plant Protection Products, Weedkillers, Fertilisers, Grass & Flower Seed, Application Equipment, Hard Surface Cleaners & Rodenticides to professional and amateur users. Their website stocks 1000's of products, all available on speedy next day delivery.
Informações de contato
Foss House, Units 7, 8 & 9 Allens Business Park, Skellingthorpe Road, Saxilby, LN1 2GH, Lincoln, Reino Unido
- 01522246491
- customerservices@agrigem.co.uk
- www.agrigem.co.uk
4,3
Excelente
430 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
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As pessoas também visitaram
Quick delivery
27 de julho de 2023
Resposta da Agrigem
Thank you for your review and taking the time to let us know about our products and services - regards Customer Experience Team
Great service from order to delivery
Great service from order to delivery, highly recommended supplier
27 de julho de 2023
Resposta da Agrigem
Thank you for your review and taking the time to let us know about our products and services - regards Customer Experience Team
Resposta da Agrigem
Thank you for your 5 star review about your recent order. We appreciate the time taken to feedback to us - regards Agrigem Customer Experience Team
Goods sent quickly, great help with misdelivery.
Goods sent quickly. Customer Experience Team helped immensely with misinformation from courier and delivery to an incorrect address. Most helpful.
27 de julho de 2023
Resposta da Agrigem
Thank you for your 5 star review about your recent order. We appreciate the time taken to feedback to us - regards Agrigem Customer Experience Team
Ease of ordering & delivery
27 de julho de 2023
Resposta da Agrigem
Thank you for your 5 star review about your recent order. We appreciate the time taken to feedback to us - regards Agrigem Customer Experience Team
Excellent service and price
Ordered 25kg of Blood, Fish and Bone on Monday afternoon. Delivered using standard service on Tuesday afternoon. Well packaged in strong sack. Price for 25kg and delivery was only slightly more than for 10kg at garden centre. An excellent experience
and will definitely use again.
4 de julho de 2023
Avaliação não solicitada
Resposta da Agrigem
Thank you for your 5 star review about your recent order. We appreciate the time taken to feedback to us - regards Agrigem Customer Experience Team
Resposta da Agrigem
Thank you for your 5 star review about your recent order. We appreciate the time taken to feedback to us - regards Agrigem Customer Experience Team
Excellent service
27 de junho de 2023
Resposta da Agrigem
Thank you for your 5 star review about your recent order. We appreciate the time taken to feedback to us - regards Agrigem Customer Experience Team
Product quality very poor.
I’ve been a customer of Agrigem for 10 years and have to say the quality of products have deteriorated over the last 2 years. Recently purchased 9-7-7 lawn fertiliser and the packaging has reduced to 20kg from 25kg. The quality of product is now poor, 1kg of dust in a 20kg bag, granular size inconsistent between 15mm and 2mm which clogs automatic spreaders and wastes product. They need to improve their quality control!
17 de junho de 2023
Avaliação não solicitada
Resposta da Agrigem
Thank you for your feedback, it is important that we understand where and how we can improve our products and services. I would like to catch up with you to discuss further, please can you call me on 01522 246491 opt 3 - Thank you Vanessa - Customer Experience Manager
Resposta da Agrigem
Thank you for your positive feedback - regards Customer Experience Team
Prompt service
29 de maio de 2023
Resposta da Agrigem
Thank you for your positive feedback - Regards Customer Experience Team
Couldn’t believe how quickly it came
Couldn’t believe how quickly it came! Ordered one day, came the next!
29 de maio de 2023
Resposta da Agrigem
Thank you for your positive feedback - Regards Customer Experience Team
Excellent service and product
29 de maio de 2023
Resposta da Agrigem
Thank you for your positive feedback - Regards Customer Experience Team
Fast response and delivery
25 de abril de 2023
Great service
25 de abril de 2023
Let Down By Their Couriers
I have used Agrigem three times and this would have been a five star review, as they gave me good advice and good products on the first two orders, but the delivery of the third by DX has been a shambles. I have wasted 2 days waiting at home, and still no delivery. I ordered several items on a Thursday. One single item (a 25kg bag of fertiliser & weedkiller) came on the Saturday with a hole in the bag and leaking product. The rest of the order was meant to come on Tuesday, but DX texted (BEFORE MY DELIVERY SLOT) that they couldn’t find me. DX were then meant to come on Wednesday but they did not show and didn’t bother to send an update. I have no idea when to expect the order. I’m sorry Agrigem, but I can’t recommend you whilst you’re using a hopeless courier company. You’re responsible for the courier you choose, and you charge a fortune for delivery.
3 de maio de 2023
Avaliação não solicitada
Resposta da Agrigem
Good morning Peter. Thank you for your feedback - I apologise that this is not with you - I will give you a call this morning - Regards Customer Experience Team
quick delivery
25 de abril de 2023
I purchased two 20 kg bags of lawn feed…
I purchased two 20 kg bags of lawn feed and I was surprised that the bags arrived with only a delivery label and no other packaging, unfortunately one bag had been punctured during delivery and had lost a couple of kg of the treatment.
25 de abril de 2023
Resposta da Agrigem
Good morning, thank you for your feedback. If you contact us at Agrigem we will look to sort out any loss for you. Regards Customer Experience Team
Very good range of products
Very good range of products. Fair price and quick delivery
25 de abril de 2023
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