Airparks Avaliações 

5.842
•
O TrustScore é 4.5 de um total de 5

4,5

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

This was my first time using Airparks and I found it a really positive experience. I did the drop and go service and just drove to reception and left my key and hoped on the bus. It was a short drive... Ver mais

Avaliado com 5 de um total de 5 estrelas

Easy to use not so easy to find when you actually get to Manchester Airport, and quite a distance when you pick your car up when you arrive home. Not really sure it should be advertised as meet and gr... Ver mais

Avaliado com 5 de um total de 5 estrelas

Simple straight forward booking process. 1 night stay at the Holiday inn NEC Birmingham and 8 nights car parking in the NPC multi storey which is about a minutes drive from hotel and about a 5 minute... Ver mais

Avaliado com 2 de um total de 5 estrelas

The check in process was lengthy as someone was having issues and only one staff member was available to deal with it so it kept everyone waiting for quite a long time. Finding a space was simple. Par... Ver mais

A empresa respondeu

Detalhes da empresa


Informações de contato

4,5

Excelente

O TrustScore é 4.5 de um total de 5

6 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,5

Todas as avaliações

(5.842)

638 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

Booked well in advance for the parking…

Booked well in advance for the parking at Glasgow Airport . Advised 2 weeks prior to departure that the parking facility would not be open for 10th August. Had to seek alternative.

10 de agosto de 2026
Avaliação não solicitada
logotipo da Airparks

Resposta da Airparks

Hi John,

Thank you so much for taking the time to share your feedback – we’re really sorry to hear that you were disappointed.

We always want our customers to have a smooth and enjoyable journey with us, so it’s upsetting to learn that we didn’t meet that standard this time. Please know that we take all complaints seriously and regularly review our suppliers to help ensure a better experience for all our customers. Your comments have already been shared with the relevant team.

To help us investigate further, click here to discuss your complaint - Head to the Fix My Hassle page - https://www.holidayextras.com/feedback-raise-an-issue.html

Warm regards,
The Holiday Extras Team

Avaliado com 5 de um total de 5 estrelas

Always a great experience.

Easy to book. I had put a 0 instead of an o for the reg so the gate couldn't read it, however the issue was delt with quickly at the gate.

It was busy on the way back and we had to wait for the next bus (hight of school hols), the drivers were very helpful letting us know when our next bus would arrive, apologising (no need) and helping people with luggage.

We have used this service a few times and each time the driver has been helpful and kind.
Thank you👍

17 de agosto de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent service

Booked on line for 14 days we arrived at 04.00 hrs. Quick and easy entry by the operative at the barrier. We were then escorted to our parking space in zone 6, the transfer bus was waiting a quick and smooth exit from the car park to the terminal. Upon on arriving back waited several minutes for the bus was taken to our zone. Upon entering our car we discovered our battery was flat. The staff on site used a portable battery charger to start our car, the guy was so helpful and friendly excellent service provided. This is an our second time using this car park will be using again in a months time. Thankyou again for the service provided.

4 de agosto de 2026
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

overall the service was great

overall the service was great, although when my car was returned to me the front drivers mat had a lot of mud/dirt on it from the eturn drivers feet, it would be a good idea to have paper mats for protection to prevent this

19 de agosto de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Polite staff

Polite staff, quick and efficient both drop off and pick up. Vehicle ready at the pick up point. We paid extra for delays and we were delayed, always worth paying the extra. I will use this service again.

16 de agosto de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

The JetParks 1 is well signed and easy…

The JetParks 1 is well signed and easy to access at East Midlands Airport. We unfortunately had to overstay as flight delayed more than 13 hours. The exit was delayed as no staff on hand to allow exit. We were very tired and it was annoying to see staff chatting as we queued to exit.

16 de agosto de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Parked at Leeds airport air parks for 3…

Parked at Leeds airport air parks for 3 days when I got back car tyre flat screw on the inside wall. Construction work going on around the airport the screw wasn’t there when I parked the car up they moved the car while I was away. It’s the fact they moved the car back with warning lights on and a flat tyre. £350 down the drain for a new tyre. Never use the service again!! In future park your own car lessons learnt.

16 de agosto de 2026
Avaliação não solicitada
logotipo da Airparks

Resposta da Airparks

Hi Dean,

Thank you for taking the time to share your feedback – we’re genuinely sorry to hear that your experience didn’t meet expectations.
We always aim to deliver the best possible service, and we’re disappointed to learn that we fell short on this occasion. Please know that we take all feedback seriously and regularly review our suppliers and partners to ensure they meet the high standards our customers expect. Your comments have been noted and will be shared with the relevant teams.
We truly hope you’ll consider giving us another chance in the future – we’d love the opportunity to provide you with a much better experience next time.

Warm regards,
The Holiday Extras Team

Avaliado com 2 de um total de 5 estrelas

Insufficient numbers of busses to…

Insufficient numbers of busses to transport from the car park to the terminal resulting in heightened anxiety for travellers worried about missing their flights and herding across the car park with children and luggage then herding back. Excessive delays in boarding a bus some waiting over an hour when they should be away within 15 mins.

8 de agosto de 2026
Avaliação não solicitada
logotipo da Airparks

Resposta da Airparks

Hi Nick,

Thank you for taking the time to share your feedback – we’re genuinely sorry to hear that your experience didn’t meet expectations.
We always aim to deliver the best possible service, and we’re disappointed to learn that we fell short on this occasion. Please know that we take all feedback seriously and regularly review our suppliers and partners to ensure they meet the high standards our customers expect. Your comments have been noted and will be shared with the relevant teams.

We truly hope you’ll consider giving us another chance in the future – we’d love the opportunity to provide you with a much better experience next time.


Warm regards,
The Holiday Extras Team

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