I have been dealing with this company for quite some time now, and they have always been spot on with my orders. However, this time they went above and beyond. My order was incomplete at first I or... Ver mais
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Veja o que dizem as avaliações
FANTASTIC! Was sceptical ordering as never heard of the site before and prices are great! Order arrived in a few days. Packed well too. Highly recommend 👌🏼 I will be ordering all my vape stuff f... Ver mais
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Had a little bit of an issue with one of the Hayati pro ultra vapes when I ordered two, got in touch with a team member called Evan, absolutely spot on and extremely professional even offered to repla... Ver mais
A empresa respondeu
Ordered 6 elux 3500 puff vapes and 3 of them continue burning whilst sitting on countertop, overheating ! Burnt out themselves within a day and could hardly pick them up for the heat they produced! On... Ver mais
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Detalhes da empresa
Escrito pela empresa
Alectrofag is an E cig Supplier with an Online Shop selling E Cig Accessories including Starter Kits, Tanks for E Cigs, Ecig Coils and Vaping products including Vape Juice and Liquid.
Informações de contato
Old Swan 15 St Oswald's Street , L13 5SA , Liverpool, Reino Unido
- +44 151 254 2136
- support@alectrofag.co.uk
- www.alectrofag.co.uk
4,3
Excelente
3 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 25% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I recently ordered the Hayati Rubik 7K…
I recently ordered the Hayati Rubik 7K from Alectrofag, and I have to say — it completely exceeded my expectations. From the moment I unboxed it, I was impressed by the sleek design and solid build quality.
Buying from Alectrofag was easy and quick — delivery was on time, and the product was genuine and well-packaged.
If you’re thinking about getting a long-lasting, flavour-packed vape that looks good and performs even better — I 100% recommend the Hayati Rubik 7K. Definitely worth it!
11 de abril de 2025
Avaliação não solicitada
Resposta da Alectrofag
Hi Afzaal,
Thank you so much for the amazing 5-star review!
We’re absolutely thrilled to hear that the Hayati Rubik 7K exceeded your expectations. It’s great to know you loved the sleek design, solid build, and of course, the performance and flavour!
We also really appreciate your kind words about your experience with Alectrofag — we always aim to make the shopping process smooth and enjoyable, so it's fantastic to hear that everything from the packaging to the delivery met your expectations.
Thanks again for the glowing recommendation — we can’t wait to serve you again soon!
Best regards,
Alectrofag Team
It was a fantastic experience
It was a fantastic experience, I ordered hayati rubik 7k , it's quality was nice and delivery was so fast , I received my order next day .
10 de abril de 2025
Avaliação não solicitada
Resposta da Alectrofag
Hi Mayank,
Thank you so much for the fantastic 5-star review!
We're so glad to hear you had a great experience and that your Hayati Rubik 7K arrived quickly and in perfect condition. Fast delivery and top quality are exactly what we aim for, so it's amazing to know we hit the mark for you!
We really appreciate your support and look forward to serving you again soon.
Best wishes,
Alectrofag Team
Fast delivery with amazing product
Placed my order in afternoon and received it within 24hours, extremely pleased with the delivery
Order comes in a discreet packaging and of course the product was superb 👌🏻
I ordered hayati rubik 7000 banana ice and it was amazing
Love it , definitely gonna order again
Highly recommended
10 de abril de 2025
Avaliação não solicitada
Resposta da Alectrofag
Hi Attaulhayee,
Thank you so much for the amazing 5-star review! 🌟
We’re thrilled to hear that your order arrived so quickly and that you loved the discreet packaging and, of course, the Hayati Rubik 7000 Banana Ice – it’s definitely a favorite!
Your kind words truly mean a lot to us, and we’re so happy to know you had a great experience. We can’t wait to have you back for your next order!
Thanks again for the recommendation — it really helps! 😊
Best regards,
Alectrofag Team
Brilliant service fast delivery great…
Brilliant service fast delivery great choice if products
16 de abril de 2025
Avaliação não solicitada
Resposta da Alectrofag
Hi Diane,
Thank you so much for your kind words and 5-star review! 🌟
We're thrilled to hear you were happy with our service, speedy delivery, and product selection.
If you ever need anything or have any questions, we're just a message away. Hope to see you again soon!
Best regards,
Team Alectrofag
Resposta da Alectrofag
Dear Kevin,
Thank you so much for your kind words and 5-star review! 🌟
We're glad to hear your order arrived quickly and that you'd recommend us – it truly means a lot.
Looking forward to serving you again soon! 😊
Best regards,
Team Alectrofag
Great service...
Great service.... quick delivery, no damages and good prices 👍
8 de abril de 2025
Avaliação não solicitada
Resposta da Alectrofag
Dear Emma,
Thank you so much for your 5-star review!
We're thrilled to hear that you were happy with our quick delivery, quality service, and competitive prices. We truly appreciate your support and look forward to serving you again soon! 👍
Kind regards,
Team Alectrofag
Fast delivery and good prices
Fast delivery and good prices. What more is there to say?
27 de março de 2025
Avaliação não solicitada
Resposta da Alectrofag
Dear Kane,
Thank you so much for your fantastic 5-star review! We're thrilled to hear that you’re happy with our fast delivery and great prices. Your feedback means a lot to us!
If you ever need anything else, don’t hesitate to reach out. We look forward to serving you again soon!
Best regards,
Team Alectrofag
Very happy with most of them
Very happy with most of them, wasn’t keen on the Heavenly drops, very sweet honey couldn’t taste any aniseed or liquorice.
24 de março de 2025
Avaliação não solicitada
Resposta da Alectrofag
Hi Ruth,
Thank you so much for your 4-star review!
We're really glad to hear that you're happy with most of the products. We’re sorry to hear that the Heavenly Drops didn’t quite meet your expectations – we appreciate your feedback about the flavor. We’ll be sure to pass it along to our team for consideration in future batches.
If there’s anything else we can do to improve your experience, please don’t hesitate to reach out!
Best regards,
Team Alectrofag
Elfbar AF5000
Best value for money .Last the longest that I've tried.Easy to put in the cartridge, easy to charge and then enjoy.
11 de março de 2025
Avaliação não solicitada
Resposta da Alectrofag
Hi Heather,
Thank you so much for your 5-star review!
We're thrilled to hear that you're enjoying the value and performance of our product. It's great to know that the ease of use and long-lasting quality have made such a positive impression. We truly appreciate your feedback and look forward to serving you again soon!
Best regards,
Team Alecrofag
Efficient and a great selection
Efficient and a great selection. A company that does what it says on the tin and reasonable costs
18 de março de 2025
Avaliação não solicitada
Resposta da Alectrofag
Hi Moh,
Thank you so much for your fantastic 5-star review!
We're thrilled to hear that you found our service efficient and our selection to your liking. We pride ourselves on delivering exactly what we promise, and it's great to know we hit the mark for you!
If you ever need anything else, don't hesitate to reach out. We look forward to serving you again soon!
Best regards,
Team Alectrofag
EXCEPTIONAL PRODUCT AND PRICE!
First time trying KABRI 20K and was delighted. Fabulous choice of flavours and are able to monitor how much you are vaping. Amazing price, amazing quality, highly recommend this seller thank you.
14 de março de 2025
Avaliação não solicitada
Resposta da Alectrofag
Dear Barbara,
Thank you so much for your fantastic 5-star review!
We're thrilled to hear that you enjoyed the KABRI 20K and loved the choice of flavours. It's great to know you’re pleased with both the quality and price. We truly appreciate your kind words and recommendation.
We look forward to serving you again soon!
Best regards,
The Alectrofag Team
very good service
15 de março de 2025
Avaliação não solicitada
Resposta da Alectrofag
Hi Ann,
Thank you so much for your fantastic 5-star review! We’re thrilled to hear that you had a great experience with us. Your feedback means a lot to our team, and we’re happy to know that we were able to meet your expectations.
We look forward to serving you again soon!
Best regards,
Ewan Stewart
It's a great service arriving in a day…
It's a great service arriving in a day and it's the best vape I have used plus the flavours are so good
13 de março de 2025
Avaliação não solicitada
Resposta da Alectrofag
Dear David,
Thank you so much for your amazing 5-star review!
We're thrilled to hear you're enjoying the fast service and the vape flavors. It's great to know it's the best vape you've used! If you ever need anything else, feel free to reach out. We’re here to help! 😊
Best Regards,
Team Alectrofag
Ordered two vapes
Ordered two vapes. The Kabri 20 thousand and pixl 6 thousand. The Kabri was leaking and did not work properly so had to bin it.
Doubt I'll order again shame as I have been ordering from yourselves a long time.
10 de março de 2025
Avaliação não solicitada
Resposta da Alectrofag
Hi Ajmir,
We’re really sorry to hear about your experience and we appreciate you bringing this to our attention. To help resolve this, could you please share your order number or contact us directly at support@alectrofag.co.uk? Our customer service team will be happy to assist you and ensure your concerns are addressed.
Regarding the Kabri 20k, please note that leaving disposable vapes upside down on their mouthpiece can sometimes cause leakage. We’ll be happy to guide you further and assist with a resolution.
Thank you for being a long-time customer, and we hope to resolve this issue to your satisfaction.
Best Regards,
Team Alectrofag
I bought 4 kabri 20k vapes 2 of each flavours, i set 2 up and ive only used them 1 day and have had to set the other 2 up because even tho thete is loads of juice left they are leaving a horrid taste
My vapes are kabri 20k and after using them for 1 day they are leaving a burning taste in my mouth so had to set the other 2 up, hopefully these wont do the same
8 de março de 2025
Avaliação não solicitada
Resposta da Alectrofag
Dear Deborah,
Thank you for sharing your concerns with us. Our team has already reached out and worked to resolve your issue to your utmost satisfaction. We sincerely appreciate your patience and understanding.
If you would be willing, we’d love for you to share your experience with our customer service team. Your feedback would be incredibly valuable, and we would be grateful if you could update your review to reflect your experience.
Thank you once again for choosing us!
Kind regards,
Team Alectrofag
Very very good fantastic delivery two…
Very very good fantastic delivery two days. Will definitely recommend to others, well done one extremely pleased customer
4 de março de 2025
Avaliação não solicitada
Resposta da Alectrofag
Hi Julie,
Thank you so much for your kind words!
We're thrilled to hear that you're happy with the fast delivery and service. We truly appreciate your recommendation and look forward to serving you again. Thanks for being such a great customer! 😊
Best Regards,
Team Alectrofag
Fast delivery so helpful a very good…
Fast delivery so helpful a very good company to deal with top marks
3 de março de 2025
Avaliação não solicitada
Resposta da Alectrofag
Dear Del More,
Thank you so much for your wonderful 5-star review! We're thrilled to hear that you had a great experience with us. We always strive to provide fast and helpful service, and your feedback means a lot. We look forward to serving you again soon!
Best regards,
The Alectrofag Team
Excellent
Ordered a few times now and will definitely continue to order more,,, only fault I'd say is flavours could do with being stocked up more as my fav vape rarely has many flavour options in stock but thankfully good alternatives
19 de fevereiro de 2025
Avaliação não solicitada
Resposta da Alectrofag
Dear Emma,
Thank you so much for your amazing 5-star review! 😊 We're thrilled to hear you're a loyal customer and that you've had great experiences with us. We really appreciate your feedback about the flavour options, and we're working on keeping a wider selection in stock for you. We're glad you’ve found good alternatives in the meantime!
Looking forward to serving you again soon! 🙌
Best regards,
Team Alectrofag
Ordered hundreds of vapes from here had…
Ordered hundreds of vapes from here had 3 or 4 that's not worked but they were only £1 or £2 vapes so that isn't a big deal 10/10 for very quick delivery this is the only site I use for my vapes they just need 2 stock up on there cheap vapes with more flavours but thank you for your great service one happy customer 😀
20 de fevereiro de 2025
Avaliação não solicitada
Resposta da Alectrofag
Hi Dale,
Thank you so much for your kind 5-star review!
We're thrilled to hear that you're happy with our quick delivery and service. We truly appreciate your loyalty and feedback about the availability of flavors. We'll definitely take that into consideration as we continue to improve our stock. Thanks again for choosing us—you're always welcome here, and we're happy to have you as a customer! 😊
Best regards,
Team Alectrofag
Great site great value for money
Great site great value for money
27 de fevereiro de 2025
Avaliação não solicitada
Resposta da Alectrofag
Hi Julie,
Thank you so much for your wonderful 5-star review! 🌟
We're thrilled to hear that you're happy with our site and the value we provide. At Alectrofag, we always strive to offer top-quality products at great prices, and it's so rewarding to know that it's making a difference for our customers. Your kind words mean a lot to us, and we truly appreciate your support.
We look forward to serving you again soon! 😊
Best Regards,
Team Alectrofag
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