Excellent customer service with on line contact. Comprehensive but easy to understand contract details. Time taken from first enquiry to agreeing terms for suitable artists was only four days. Thank... Ver mais
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Veja o que dizem as avaliações
A wide variety of artists and bands for all types of events. Easy to navigate the website and view the profiles of the artists. Clara was so helpful especially as our event was short notice, she sugge... Ver mais
We were looking for entertainment for our mums 75th. There was extensive choice at Alice! Within one week, Nick had helped us book an incredible musician Annie Vegas that brought our event to lif... Ver mais
Everything about our dealings with Alive was positive. From finding the right artist to confirming details & requirements, the payment process and all interaction with Clare was first class. Would hi... Ver mais
Detalhes da empresa
Escrito pela empresa
Established in 1999, Alive Network has grown into the largest supplier of live entertainment for weddings, corporate events and private parties in the UK. With over 190,000 previous customers and an artist roster of over 3,400 bands, musicians and entertainers, Alive is the definitive one-stop-shop for live entertainment booking.
Informações de contato
Silk Mill Studios, Princess Street, ST5 1DD, Newcastle-Under-Lyme, Reino Unido
- 01782 740839
- enquiries@alivenetwork.com
- www.alivenetwork.com
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Não respondeu a avaliações negativas
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Don’t trust their reviews
I used Alive Networks to find a band for our wedding. The band were good when playing live but I was a bit disappointed in the preparation of the “free DJ” service. They said they had a Spotify playlist which I looked at and tried to add a few of our own songs and remove some I didn’t like. It wouldn’t let me do that, so the week of the wedding I then got a request to do our own playlist which was a bit late. I assumed they would review this and put it in some kind of order or at least pick what was appropriate during their breaks but they didn’t. They just hit play and there wasn’t even fading between the tracks so this was disappointing and I gave a 3 star review. However, what is more concerning is that hasn’t been published on their website. It’s still showing the band having all 5 star reviews and dates after our wedding. For that reason I would not trust Alive networks.
Following their response, I’ve actually removed a star… I cannot believe how disingenuous they are. Telling me that my review was published and I should look again.. it was publish the day after I wrote this original Trustpilot review (for which I have proof)!! So they only waited for me to call them out before publishing and then saying I’d made a mistake. And no, I don’t need you to contact me afterwards regarding this.. what are you going to do..the problem has already happened on my wedding day and you cannot fix it. The process of finding the band and communication with Alive Networks was fine hence why I gave them quite a positive review initially, it’s the lack of transparency since I left reviews which has me left me completely untrusting of this business.

Resposta da Alive Network
Gemma
Gemma , you are the best
every year you try your best to find me the most amazing artists for our annul Christmas party.
you are patient, kind and extremely efficient.
love working with you

Resposta da Alive Network
Classy Clare - Helpful and Heroic!
Clare was incredibly helpful, incredibly responsive and generally rather brilliant! Made life very easy indeed.

Resposta da Alive Network
Would recommend
Gemma was really helpful and very professional. This is the second time we've used Alive Network, and they are excellent

Resposta da Alive Network
Very efficient and prompt service from…
Very efficient and prompt service from Nick and the team.
Yet to hear the band but the website was easy to use, comprehensive and clear booking system.
All very easy and straightforward
Great Customer Service from Gemma
Great Customer Service from Gemma. Fast, efficient and really easy to navigate the booking process. Would highly recommend. Will definitely use again.
Excellent company
Excellent company. Highly recommend. I was looking for a sax player and a DJ for my wedding. Gemma went above and beyond to help me. Fantastic customer service and very responsive to any enquiries. I would definitely use this company again.
Great service from Clare
Great service from Clare. Prompt responses to questions. Very happy with booking process.
Exceptionally professional
Exceptionally professional and amazingly quick response. Seamless and very easy to deal with.
Great!
Really clear website and the whole booking process super easy!
70th birthday party
I can honestly say my experience was smooth and very professional thank you Clare
Amazing service
Amazing service. Clare was fab. She went above and beyond liaising with our venue to ensure it would be suitable. Would highly recommend.
lara made my experience easy andc…
Clara made my experience easy and enjoyable. Nothing was too much trouble even when we asked for a specific song which the band doesn't normally play. Everything was straightforward and very easy to book. The process was explained clearly and efficiently
Very prompt.
Gemma was very responsive and efficient. It was very reassuring to feel th at the enquiry was being dealt with promptly.
Gemma Jane was amazing from start to…
Gemma Jane was amazing from start to finish! Super easy to liaise with and did alot of the work for us. She set us up with a portal account straight away and suggested LOADS of great band options, within our budget. Gemma was always quick to respond and answered all our questions. We can’t wait for the band to perform on our big day and the whole process has made us even more EXCITED!!! Can’t wait and thank you! Would 100% recommend and will be using Alive Network again if needed. 5*!
We have used Alive Network for the last…
We have used Alive Network for the last 3 years. Nothing is too much trouble. We had a limited budget, so we were looking very carefully at what was available.
Alive never pushed us to choose something we didn't want.
We will use them again next year for our annual Christmas Dance.
Great service
Gemma was quick to respond to emails and answer any queries. The whole process was very easy right from quoting to booking. Thank you.
Positive experience
Clear and fast paced Comms. Easy to get hold of and gave useful suggested and clarified the process. Good website to get to see the artist context.
Great experience
Great experience, easy to choose and follow bands. Once requests were made,Alice Network were sick to respond and confirm dates etc.
We were very happy with the overall…
We were very happy with the overall experience with Alive Network, especially Marc. He was very helpful and provided all the information promptly. The magician was easy and convenient to book online.
I would always use them for further events. Thank you!
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