Alive Network Avaliações 

517
O TrustScore é 5 de um total de 5

4,8

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Excellent customer service with on line contact. Comprehensive but easy to understand contract details. Time taken from first enquiry to agreeing terms for suitable artists was only four days. Thank... Ver mais

Avaliado com 5 de um total de 5 estrelas

A wide variety of artists and bands for all types of events. Easy to navigate the website and view the profiles of the artists. Clara was so helpful especially as our event was short notice, she sugge... Ver mais

Avaliado com 5 de um total de 5 estrelas

We were looking for entertainment for our mums 75th. There was extensive choice at Alice! Within one week, Nick had helped us book an incredible musician Annie Vegas that brought our event to lif... Ver mais

Avaliado com 5 de um total de 5 estrelas

Everything about our dealings with Alive was positive. From finding the right artist to confirming details & requirements, the payment process and all interaction with Clare was first class. Would hi... Ver mais

Detalhes da empresa

  1. Loja de música

Escrito pela empresa

Established in 1999, Alive Network has grown into the largest supplier of live entertainment for weddings, corporate events and private parties in the UK. With over 190,000 previous customers and an artist roster of over 3,400 bands, musicians and entertainers, Alive is the definitive one-stop-shop for live entertainment booking.


Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

517 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Não respondeu a avaliações negativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,8

Todas as avaliações

(517)

52 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 1 de um total de 5 estrelas

Don’t trust their reviews

I used Alive Networks to find a band for our wedding. The band were good when playing live but I was a bit disappointed in the preparation of the “free DJ” service. They said they had a Spotify playlist which I looked at and tried to add a few of our own songs and remove some I didn’t like. It wouldn’t let me do that, so the week of the wedding I then got a request to do our own playlist which was a bit late. I assumed they would review this and put it in some kind of order or at least pick what was appropriate during their breaks but they didn’t. They just hit play and there wasn’t even fading between the tracks so this was disappointing and I gave a 3 star review. However, what is more concerning is that hasn’t been published on their website. It’s still showing the band having all 5 star reviews and dates after our wedding. For that reason I would not trust Alive networks.

Following their response, I’ve actually removed a star… I cannot believe how disingenuous they are. Telling me that my review was published and I should look again.. it was publish the day after I wrote this original Trustpilot review (for which I have proof)!! So they only waited for me to call them out before publishing and then saying I’d made a mistake. And no, I don’t need you to contact me afterwards regarding this.. what are you going to do..the problem has already happened on my wedding day and you cannot fix it. The process of finding the band and communication with Alive Networks was fine hence why I gave them quite a positive review initially, it’s the lack of transparency since I left reviews which has me left me completely untrusting of this business.

11 de outubro de 2024
Avaliação não solicitada
logotipo da Alive Network

Resposta da Alive Network

Hi Vanessa, I think there's been some confusion as your review definitely has been published. You need to click through onto the band's reviews page to see it, but it's definitely there, and it's included in the overall tally of reviews at each score rating.

You had indicated on your review that you didn't want us to follow up with you, and it's a bit disappointing that, having indicated this, as well as rating Alive Network 4.75 out of 5 for our service, you've chosen to publish a negative review rather than reaching out. Is there a reason why you didn't want to get in touch about this - we could have helped you right away?

We'd really appreciate it if you would consider removing this review and contacting us to discuss further, as you were clearly happy with our service up to this point.

Also, to be clear, part of the reason we request artist reviews from customers is so that we can ensure our expected standards are being met, and where artists fall short, they are removed from our website, which is why the review scores are so high. We don't work with artists who get a lot of negative reviews.

We have spoken with the band about your feedback and they've apologised, and promised to take more care of their free DJ service in future.

Please do consider getting in touch so that we can talk about this further.

Avaliado com 5 de um total de 5 estrelas

Gemma

Gemma , you are the best

every year you try your best to find me the most amazing artists for our annul Christmas party.

you are patient, kind and extremely efficient.
love working with you

1 de novembro de 2024
Avaliação não solicitada
logotipo da Alive Network

Resposta da Alive Network

Thanks so much Huda, and thanks for coming back to us again.

Avaliado com 5 de um total de 5 estrelas

Classy Clare - Helpful and Heroic!

Clare was incredibly helpful, incredibly responsive and generally rather brilliant! Made life very easy indeed.

30 de outubro de 2024
Avaliação não solicitada
logotipo da Alive Network

Resposta da Alive Network

That's great - thanks so much for the positive feedback.

Avaliado com 5 de um total de 5 estrelas

Would recommend

Gemma was really helpful and very professional. This is the second time we've used Alive Network, and they are excellent

27 de setembro de 2024
Avaliação não solicitada
logotipo da Alive Network

Resposta da Alive Network

Thanks Guido, really glad that you were happy with the service. Thanks for booking with us again.

Avaliado com 5 de um total de 5 estrelas

Excellent company

Excellent company. Highly recommend. I was looking for a sax player and a DJ for my wedding. Gemma went above and beyond to help me. Fantastic customer service and very responsive to any enquiries. I would definitely use this company again.

18 de setembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Amazing service

Amazing service. Clare was fab. She went above and beyond liaising with our venue to ensure it would be suitable. Would highly recommend.

19 de agosto de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

lara made my experience easy andc…

Clara made my experience easy and enjoyable. Nothing was too much trouble even when we asked for a specific song which the band doesn't normally play. Everything was straightforward and very easy to book. The process was explained clearly and efficiently

7 de agosto de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Very prompt.

Gemma was very responsive and efficient. It was very reassuring to feel th at the enquiry was being dealt with promptly.

5 de agosto de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Gemma Jane was amazing from start to…

Gemma Jane was amazing from start to finish! Super easy to liaise with and did alot of the work for us. She set us up with a portal account straight away and suggested LOADS of great band options, within our budget. Gemma was always quick to respond and answered all our questions. We can’t wait for the band to perform on our big day and the whole process has made us even more EXCITED!!! Can’t wait and thank you! Would 100% recommend and will be using Alive Network again if needed. 5*!

2 de agosto de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

We have used Alive Network for the last…

We have used Alive Network for the last 3 years. Nothing is too much trouble. We had a limited budget, so we were looking very carefully at what was available.
Alive never pushed us to choose something we didn't want.
We will use them again next year for our annual Christmas Dance.

6 de agosto de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great service

Gemma was quick to respond to emails and answer any queries. The whole process was very easy right from quoting to booking. Thank you.

2 de agosto de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Positive experience

Clear and fast paced Comms. Easy to get hold of and gave useful suggested and clarified the process. Good website to get to see the artist context.

26 de julho de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great experience

Great experience, easy to choose and follow bands. Once requests were made,Alice Network were sick to respond and confirm dates etc.

2 de julho de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

We were very happy with the overall…

We were very happy with the overall experience with Alive Network, especially Marc. He was very helpful and provided all the information promptly. The magician was easy and convenient to book online.
I would always use them for further events. Thank you!

20 de julho de 2024
Avaliação não solicitada

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.

Saiba mais sobre outros tipos de avaliações.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais