Allcamps Avaliações 

585
O TrustScore é 4.5 de um total de 5

4,4

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

We’ve used All Camps for family holidays in Italy, France and Spain and find them to be incredibly easy to deal with.Be it changing campsites, insurance issues, payments as well as onsite help ,you... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Just back from a football trip with my son. Beautiful resort and it’s right on the lake. Accommodation was great. We stayed in 5 bed close to the restaurant. Staff in restaurant were amazing , servi... Ver mais

Avaliado com 3 de um total de 5 estrelas

My only negative is...adding on bed linen and towels as extra instead of including in overall cost. It's handy if you live in mainland Europe and can drive but coming from Ireland I either pa... Ver mais

Avaliado com 5 de um total de 5 estrelas

Easy to use site. The filters are great. Vastly superior to a more famous one. Could do with a filter for air conditioning though. Easy to see the final price without having to fill in all your detail... Ver mais

Detalhes da empresa

  1. Operador de turismo
  2. Agência de Aluguel de Cabanas
  3. Serviço de hospedagem nas férias
  4. Alojamento com cozinha própria

Escrito pela empresa

Allcamps offers you a superb range of Campsite holidays on more than 1000 campsites in nineteen countries with an unrivalled variety of accommodation types. With luxury tents, mobile homes and bungalows we are confident that we can find the right holiday for your family. Already established with offices in the Netherlands, Switzerland and Denmark, Allcamps has become one of the leading specialists in European Camping. We are delighted to be able to offer the same quality holidays and reliable service to customers in Ireland. Book with Allcamps and be at home on every campsite! Personal Contact and Experience Booking with Allcamps could not be easier. We have an excellent online booking system backed up by an experienced team in our office, who will be delighted to answer any questions that you have about our campsites and accommodation. Most of our staff go on holiday with Allcamps and have first-hand knowledge of the Allcamps campsites and accommodation.


Informações de contato

4,4

Excelente

O TrustScore é 4.5 de um total de 5

585 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,4

Todas as avaliações

(585)

10 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

This is our 3rd holiday booking with…

This is our 3rd holiday booking with Allcamps and find them a great company to deal with.

1 de setembro de 2024
logotipo da Allcamps

Resposta da Allcamps

Dear Joanne,

Thank you very much for your 5-star review. We are looking forward to being of assistance to you again this year.

Kind regards,
Nelleke, team Allcamps

Avaliado com 1 de um total de 5 estrelas

Stay Clear!!!!!!!

We booked AllCamps for lake Garda in Italy and it was a total disaster. The cabin had no hot water, we were demanded to hand over €100 deposit incase of damage that would have been caused. The cabin was demanded to be cleaned when we were leaving even tho it was filthy when we got it!!! At reception the staff were rude, and, unhelpful, the shops are way overpriced, it way over packed. If you value you family break stay away from AllCamps. The place is dirty, pools were also very dirty, kids were vomiting and sick from the water, no shading for babies and no chairs. We have had many holidays like most families and have travelled to lots of different parts of the world but this was by far the worst. We made a complaint to the guy that was over the cabin and it was ignored. AllCamps are a scam, keep clear!!!!
I would highly recommend ppl to research AllCamps before booking anything with them, seriously.

19 de agosto de 2024
Avaliação não solicitada
logotipo da Allcamps

Resposta da Allcamps

Dear Connor family,
Thank you for your review and feedback!
Iam sorry to hear that your holiday did not meet your ecpectations. The accommodation was not clean and the campsite is dirty. We do not offer own accommodations but are working together with partners and campsite. The rep onsite is your first responsibality in cases of complaints. if you cannot find it on site, please contact us.
In case you need our help please fill in the contact form on our website.
Kind regards,
Karin Team Allcamps

Avaliado com 5 de um total de 5 estrelas

Quick to reply

I had a query around AC. Response was quick. While Allcamps didn't have the answer to my query, they researched and got back to me with the relevant information.

1 de agosto de 2024
Avaliado com 1 de um total de 5 estrelas

Toilet blocks are a health and safety…

Toilet blocks are a health and safety issue. Absolutely filthy. Very run down site. Like something from the 80s. Avoid

28 de julho de 2024
logotipo da Allcamps

Resposta da Allcamps

Dear Coleman family,
Thank you for your review and feedback!
Iam sorry to hear that the toiletblocks are a health and safety issue.Did you report this to the main reception of the campsite? They are your first point of contact. Will there not be a solution you have to contact us by the contactform on our website: bit.ly/4d6N18B
Please let me know if you need some help. I wish you a nice, happy continuation of your holiday despite this bad experience.
Kind regards, Karin Team Allcamps

Avaliado com 1 de um total de 5 estrelas

We booked a pitch in Slovenia for 2 day…

We booked a pitch in Slovenia for 2 day for more than £200 at Kamp Natura and we are very disappointed by the condition found on campsite, pictures doesn’t match the real place, we sent an email to the Allcamps and they ring us after 2 hour when we was already on the way to Dubrovnik to disappointed by the place and price , that is not a place for camping plus is very expensive for a pitch , no socket to plug in as the other caravan from behind us has take that for himself , plus nothing between pitches for privacy, threes broken , plus we did have looked around and nothing interesting to do, it is a aqua park opposite pitch but very expensive like 21 euros for a person . We didn’t make any pictures but the place can be verified by everyone who is interested to see it. We ask for the money back but Allcamps is refusing to give my money back, as excuses they are saying why we didn’t wait there and wait for them to find a solution, but hat solution to find if the place is horrible for me and my family. We went in the car and start finding a new place to camp for more money to pay. I hope that someone will see that and they will refund my money . My right as consumer is to let other people know about my experience to avoid any disappointment in the future. Thanks

1 de agosto de 2024
Avaliação não solicitada
logotipo da Allcamps

Resposta da Allcamps

Dear Laurentiu,

Thank you for your review and feedback!
Iam very sorry to hear that the booked campsite/ pitch did not meet to your expectations.
If you had contact us when onsite we could have tried to solve the problem so you and your family could enjoy your holidays.
As is written in the accepted Terms & Conditions, we cannot help you with a refund or finding alternatives if you have not given us the change to.

If you believe that you have a valid complaint, please report it to the accommodation provider's representative or campsite staff. It is our policy to try to resolve any problems at the campsite so that you can enjoy your holiday.

If the issue is not resolved immediately, please contact our office and we will attempt to resolve the issue. If you are not satisfied with the outcome, you must register your complaint in writing within 2 months of returning home. Complaints received after this period will not be processed. Also we kindly ask you to sent in some pictures as a proof.

Any complaints that do not follow the above procedures will not be processed. Any complaints in reviews will of course be read, but it is not considered a formal complaint.

If you reconsider to register a complaint you can fill in the form on our website bit.ly/46cQEaI.

If I can assist you or if you need any help please let me know.

Kind regards,
Karin Team Customer Care

Avaliado com 5 de um total de 5 estrelas

Very helpful with the arrival

Very helpful with the arrival, collection of luggage etc great to have air con set up in the mobile and anything we wanted or required was no problem highly recommend the service and also the reasonable price

1 de julho de 2024
Avaliado com 3 de um total de 5 estrelas

Overall a good experience

This is our 4th year booking with Allcamps. Overall we've had a good experience. I would just say that it can be confusing about availability and maybe this could be clearer when booking specific sites and accommodations

12 de julho de 2024

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