Allyskin Avaliações 

Fantastic news experience with Dee, very knowledgeable and lovely atmosphere

I paid for an electrolysis appointment in full weeks before my appointment. I tried to rearrange my appointment but was unable to get through via phone call. The day of the appointment came and I did not want to waste the appointment so I traveled from Cardiff to Bristol to reach my appointment. Once I arrived having already paid for the Bristol clean air charge and parking I get a phone call telling me that my appointment was cancelled due to the electrolysis machine being broken. I was told that I had to email customer services to get a refund. Furious at the situation I entered the building as I wanted to speak to someone face to face and found that the phone on the desk was unplugged- hence why they didn't answer my calls. I have since spent the last few weeks trying to get a hold of someone in the company to get a refund I have emailed 3 different addresses. I have called several different numbers and I am always met with "you need to submit an email to claim a refund" THEY WILL NOT RESPOND. I cannot warn you enough- do not give Allyskin any money. I am at the point where I'm having to go to my bank to get a refund.

The customer service is painful. If you want to move an appointment they don't answer the phone or emails at all. After my current course I won't be booking again.

DEE was amazing so nice and helped me out with my progress helping me check my progress and was amazing at lasering my hair off making sure I get what my money is worth! 🩷thank you!

Terrible customer service!!! My appointment was cancelled without notice after it taking months for me to book it. No words on this review can describe how much they suck!! Will be reporting to HMRC

I have 2 laser hair removal sessions left from Skinspace Bristol and received an email today saying that the company has ceased operations.

It looks like the company has changed their name to Allyskin and still operates at the same location.

It baffles me that a company can simply change the name and not refund its customers.

Dee very good

Skinspace UK now known as ALLYSKIN is a company I would strongly advise people to avoid both as a client and as a potential employee. I worked here for just over three months and my wages were paid late every single pay day. My salary was due on 30 June and I only received half of what I was owed. I was then told the remaining balance would be paid on 3 July yet eight days later I still have not received it. I have contacted the company multiple times and have either been ignored or dismissed. Nobody has been willing to take responsibility or provide any meaningful help. I have remained patient and professional throughout this situation but there comes a point where it becomes completely unacceptable. This is my salary and it is being withheld. Like everyone else I have bills to pay, a car to finance and a life to live. During my time working here I also witnessed concerning practices. Prices were regularly changed simply to encourage clients to purchase packages. I was also made aware by my own manager that the Hydrafacial products being used were not genuine on many occasions yet treatments continued regardless. I never wanted to leave a public review but after exhausting every other option I feel people deserve to know about my experience. Working for this company caused far more stress than it was ever worth. If you are considering applying for a job here or booking treatment as a client I strongly recommend looking elsewhere.