I have had such a positive experience with the brothers at Amsons. I have been ordering the Dalāʾil al-Khayrāt from them continuously, and they have been incredibly helpful and supportive every ti... Ver mais
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Terrible experience. The product I received looks completely different from the pictures online. I feel misled and would advise others not to waste their money here.
Customer service in-store was great. I took along a few family members to shop for thobes, they had so many different styles and colours, and even had all the sizes we needed - which was amazing! Th... Ver mais
A empresa respondeu
I had a particular order that needed to reach me within a short space of time. MashaAllah the brother on the phone did an amazing job to make sure I got what I wanted and went above and beyond with hi... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Established in 1999 in Small Heath in Birmingham, Amsons has grown into one of the most renowned Islamic stores. With three stores situated across the United Kingdom. Amsons strive to provide a unique shopping experience with a range of carefully selected Islamic products. This includes Islamic menswear and womenswear, kids clothing, attar, halal cosmetics, giftware and much more! Our cosmetic and healthcare range is what sets us apart as there is something to cater for everyone needs ranging from hair care, general healthcare, dental care, and skincare too. We strive to ensure our consumers have a unique and authentic experience
Informações de contato
351-355 coventry road, b10 0sn, Birmingham, Reino Unido
- 01217736446
- info@amsons.co.uk
- www.amsons.co.uk
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They were absolutely amazing
They were absolutely amazing. My mum went to Amsons recently to buy abayas and the customer service was fantastic. She bought a few abayas including this one. The fabric is excellent as well as this it is genuinely very flattering. Thank you for such a great shopping experience.
I was updated on my parcels and i also…
I was updated on my parcels and i also recieved them very quickly very happy with what I got very happy!
Very happy with my purchase!!
I found this shop online absolutely accidentally. I was actually looking for rose water. But then i saw they have perfumes as well and prices are just more than welcoming!! So I thought, it's definitely worth trying… and, Oh my gosh, I’m so pleased I did!! The scents are just gorgeous!! Can't say yet how long-lasting they are but for what it's worth - even if it's not very long-lasting I still will buy again!!
Btw, the rose water was exactly what i needed and for a great price as well; and the delivery is impressively quick! Very happy, thank you!

Resposta da Amsons
Review on Amsons online shop
You don't get the offers on this site at checkout. Items are not always exactly as described.

Resposta da Amsons
Very helpful indeed
Very helpful indeed.
Abbas was very helpful and sorted things out quickly and communication throughout was superb. Thanks.

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Very satisfied
Good products, good service, very fast delivery! Highly recommend

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Sadly a bad experience
I placed an order and paid for 48 hour delivery. Delivery date passed so I contacted the store only to find out the items were out of stock and no one had thought to contact me the customer to let me know. They apologised and said they would include a gift as a gesture of goodwill which they didn’t. I don’t care about the gift, the unprofessionalism to contact me is what bothered me. The bukhoor is very difficult to burn and the three Quran CDs I purchased don’t work. I have a branded cd player that plays all other CDs as I’ve tried them so it’s not that. Unfortunately I won’t be shopping there again.
Terrible, greedy company.
I bought a white abaya slip dress from this company, paying for next-day delivery. The slip dress ended up being completely see-through, which was not disclosed in the description, meaning I'd have to wear ANOTHER garment underneath just to achieve full coverage. For me, this defeats the purpose of a slip dress.
Upon contacting Amsons, they directed me to their return policy, which is a load of nonsense. If I have to pay shipping for the item to reach me, why on earth do I have to also pay shipping for the item to return back to them? Especially when I'm returning the item due to no fault of my own. Take some accountability.
This is not an Islamic business. Selling garments for women which are SHEER, and being greedy enough to make customers pay out of their own pocket for your mishaps.
Shame on you. This is my first and LAST time shopping with this company. I will be discouraging everyone I know from purchasing here.
Excellent service
Placed my order easily.
To my horror, my parcel ‘could not be delivered’ by the courier..? Confused I checked my order, I had missed a digit out of my post code this sent my parcel to another town!!
My product was so important for my sick son..
The courier company could not help advised I contact Amsons, with little expectation I contacted via text to Amsons with the correct post code.
Within a couple of days my parcel had been located and arrived safe and in good condition.
I also received a telephone call and a text message ensuring I was happy with everything.
Absolutely fantastic service. They personally care. Thank you.
Alison

Resposta da Amsons
Excellent customer service
I had a particular order that needed to reach me within a short space of time. MashaAllah the brother on the phone did an amazing job to make sure I got what I wanted and went above and beyond with his other colleagues to ensure a very well timed delivery! MashaAllah, very impressed and will definitely be shopping again here soon! JazakAllah khair, may Allah bless your business in abundance aameen

Resposta da Amsons

Resposta da Amsons
Got my order wrong received the wrong…
Got my order wrong received the wrong item. Tried getting in contact for a return through website, no communication from the website or WhatsApp until weeks later. Called the customer service team, no answer and no response on email. Sent the item back with my own money for shipping. Not received any refund back yet and I am still waiting for them to respond back.
Would recommend
Paid for next day delivery and they delivered same day. Thank you

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Amazing service fast delivery!
Amazing service fast delivery!! The gift sets are stunning good quality, I didn’t even do next day delivery but the items came next day amazing!!!!
Highly recommend!!!!!

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Quick order turnaround
I rang on the bank Holiday weekend to ask if I placed an order, will I recieve in time few days later for a Qur’an programme.
The person reassured me I will recieve it so I placed my order.
Order arrived on time within 3 days over the Bank Holiday period.
Fantastic customer service
I will not hesitate to order from Amsons again.
Jazakallah

Resposta da Amsons
Exceptional Service
Amazing experience with Amsons as always. Very responsive on WhatsApp. Assisted me in purchasing the right Thobe by sending pictures to help me decide and of recent with Quran gift boxes. Duas for the team to continue on providing the top service they do and wish them further success in their work.

Resposta da Amsons
Exceptionally Supportive and Respectful Service – A Pleasure to Shop With
From start to finish, my experience with Amsons has been absolutely wonderful. The sister who assisted me with my online purchases was incredibly supportive, respectful, and responsive. Her beautiful manners and patience made the whole process so smooth and easy, and I genuinely felt valued and cared for as a customer.
It’s rare to find service that reflects the true values of our deen, but mashaAllah, Amsons upholds this so well. The communication was clear, the assistance was sincere, and the entire experience was a reflection of ihsaan and good character.
Jazakum Allahu Khayran to the team at Amsons. May Allah continue to bless your business with barakah and grant you ongoing success. I look forward to shopping with you again inshaAllah.

Resposta da Amsons

Resposta da Amsons

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