Bought house through Andrew Craig in Boldon office. Viewed a few with Alex who was always helpful friendly and patient, always at hand answering our questions. Julie dealt with our purchase, this... Ver mais
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The staff here were amazing. Georgia and Kate went above and beyond to help with my sale. They are very knowledgeable and when I was panicked they calmed me and sorted any queries and issues I had.... Ver mais
Outstanding customer service & person centred support from Molly at the South Shields branch 👏 kept us fully informed of the process and updated us continuously an absolutely fantastic asset to th... Ver mais
Dealing with Julie in Boldon office has been a pleasure from start to finish. She is always polite, attentive and swift to take action. Also Alex who showed us around property twice was so helpful and... Ver mais
Detalhes da empresa
Escrito pela empresa
We have over 25 years experience in selling property across Tyne And Wear, and are widely recognised as one of the leading Estate Agencies in the North East of England. We have branches on Tyneside, Wearside and in County Durham and as a large regional...
Informações de contato
Durham Road 582, NE9 6HX, Gateshead, Reino Unido
- 0191 226 1222
- enquiries@andrewcraig.co.uk
- www.andrewcraig.co.uk
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Respondeu a 25% das avaliações negativas
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Andrew Craig is exceptional in business approach
I have patronized other estate agents, but my experience with Andrew Craig at Low Fells Gateshead, was quite different. There was a sense of humanity in the manner they deal with clients. Their customer service capability was of a high genre. Gill goes beyond the transactional approach of doing business to bringing added value to customers' experience. She takes extra steps to ensure that clients get properties that are most suitable in their circumstances.

Resposta da Andrew Craig Estate Agents
I have found them to be very helpful…
I have found them to be very helpful and conscientious, they have helped us complete the sale of my mother home. The have also helped with any questions or advice.

Resposta da Andrew Craig Estate Agents
Well I put my flat up for sales 4 days…
Well I put my flat up for sales 4 days ago met and spoke to 3 different people in the business… absolute pleasure to deal with genuine people and very friendly and professional.. if you want to sell your property go here ., brilliant company.. ps and it’s sold mt flat too subject to paperwork
Thanks again the team at Andrew Craig

Resposta da Andrew Craig Estate Agents
My experience, an agent to avoid if you want them to act on your instruction.Firstly I'd like to say Andrew Craig…
I'd like to say Andrew Craig Estate Agents South Shields dealt with the valuation and putting it on the market within a few hours and the property had good interest with several viewings the following day. Sadly, I don't feel after this that they worked for me. I stipulated that I wouldn't be selling to an investor, I didn't want the property in the hands of a landlord and the second viewing was by a Landlord that even though they were offering full asking price, I refused and took a lower offer from a family wanting to make it their home. Several weeks past and like many offers it sadly fell through, however within 2 days the agents lined up another 2 viewings and yet another landlord. The other viewing arranged was supposed to be buying a house to be their home. However, I had a suspicion that this was some of the party that viewed a few weeks earlier; the landlord that I refused the offer. I couldn't get any clarity it was not them. One of the names was familiar so I wanted to withdraw the house from the market but my requests was never carried out. The agent went ahead with the sale and assured me the buyer was legit; clearly this wasn't the case.
I can say the agent did manage to sell the property and at full asking price but did they work for me, NO. I feel very let down as they knew I was in no hurry to sell, I wanted the property removing from the market until next year however I realise its my fault, I should have demanded it was removed. I was far to polite with the agents. My advice would be to avoid Andrew Craig Estate Agents if you want them to act on your request as my experience has been they acted on their own interest.
Superb service
Alison and team were superb at handling our property sale. We appreciated the consistent, clear communication throughout the process and their expertise in advising ourselves on the various stages of the sale.
Despite various setbacks, the team worked diligently to ensure a sale could proceed at pace.

Resposta da Andrew Craig Estate Agents
Jarrow Office - Eryn
Selling my late Fathers house, dealt with the Jarrow Office and Eryn. I had no experience in selling property but Eryn was in regular contact with me with updates and how the sale was going. The house is now sold. Thank You Jarrow Office and Thank You Eryn.

Resposta da Andrew Craig Estate Agents
Fantastic service and expetience
Andrew Craig were pleasant, courteous and, unfailingly, supportive throughout. Georgia in particular helped us through a very difficult sale and purchase process and was a delight to deal with, I cannot thank her enough for everything she did for us. She’s a credit to the company.

Resposta da Andrew Craig Estate Agents
Excellent professional service, highly recommend.
We cannot sing the praises of this company enough, in particular Maureen in the Fulwell office, she is an absolute star and without her we would still be waiting to get moved. Our move was a really long drawn out process, moving from another part of the country to this area, with many complications along the way, Maureen kept us sane in a very stressful process, kept us informed every step of the way and chased up solicitors all the way. She went way above and beyond in our family relocation with an extremely professional and personal friendly service. In short, she was our rock and we can't thank her enough.

Resposta da Andrew Craig Estate Agents
Erin's communication was great
Erin's communication was great, assisted with any questions i had.

Resposta da Andrew Craig Estate Agents
Good professional service from all at…
Good professional service from all at Andrew Craig. We would recommend 100%. From valuation to progression through the sale was stress free. Thankyou to Sarah and Alison for the help and advice.

Resposta da Andrew Craig Estate Agents
It’s been a lovely experience with my…
It’s been a lovely experience with my property manager. I have always had support, superb communication and consideration at all times. I feel very safe and confident to recommend them to everyone. The absolute best.

Resposta da Andrew Craig Estate Agents
Alison and the team at Andrew Craig…
Alison and the team at Andrew Craig have been great in the selling of my property, it’s been a long process but they got me through it, thank you very much

Resposta da Andrew Craig Estate Agents
Selling houses they say is a stressful…
Selling houses they say is a stressful experience. The team at Andrew Craig Gosforth helped me and my wife every step of the way. Sarah the valuer did an excellent job of describing our lovely home with great photographs and floor plan. The sales team arranged viewings and advised us on offers and Alison dealt with our sales progression in a way that allowed us to sit back and let the professionals be professional. Would highly recommend. Thanks everyone.

Resposta da Andrew Craig Estate Agents
Pretty disappointed in any service I’ve…
Pretty disappointed in any service I’ve had with problems in my rented flat a blocked toilet so I rang them on the Thursday as I am now away at work they said they would get someone straight onto it Friday evening the plumber sent me a msg after 5:30 saying they had been in touch now the office is closed and the plumber does not have a key to get in when I told the office they would have to let him in because I’m away at work Saturday tomorrow so that will be 3 days still not fixed and no further forward I’m not back from work until late Monday night so all in all the toilet will have been blocked for 5 days if there’s no one there tomorrow the flat will probably be stinking what a joke they are really
A truly first class estate agent
A truly first class service with the necessary expertise, experience and welcoming manner to make property transactions easy. From day one they made the difficult job of selling a house easy and straightforward, Alison kept everyone informed of progress and with her attention to detail and constructive manner the sale went through perfectly. I highly recommend Andrew Craig

Resposta da Andrew Craig Estate Agents
Constant support & Updates - thank you!
Would like to thank everyone at Andrew Craig Gosforth for all of their help. As a first-time buyer I often had many questions and the team (particularly Alison!) were always there to support and keep me updated. Highly recommend them - thank you!

Resposta da Andrew Craig Estate Agents
Georgia at Andrew Craig Low Fell was a…
Georgia at Andrew Craig Low Fell was a real star always professional and kept me informed made sure that the chain kept going until the sale got over the line. Thank you Georgia

Resposta da Andrew Craig Estate Agents
Andrew Craig in Gosforth is the best…
Andrew Craig in Gosforth is the best Estate Agent we have ever used. They took all the stress out of selling our property. The staff is lovely, particularly Alison, who handled our sales. Having bought and sold properties over the years, we will only use Andrew Craig for our future sale. Thank you, Andrew Craig. We also wanted an honest Estate Agent, so glad we chose Andrew Craig.
Julie at the East Boldon office kept me out of the nut house.
I haven't seen any reviews here for Andrew Craig, East Bolden. There are quite a lot of reviews on Google Maps, all positive, so it's time for one here.
I just purchased a small retirement flat through the East Boldon branch. I'm an old guy who hasn't bought a property in almost a half century, when the process was simple. Now it's a bureaucratic nightmare.
If it wasn't for the lovely Julie in the East Boldon office I would have gone even more bonkers than usual. Julie was a calm, friendly, ever helpful presence, who kept me relatively sane during a long conveyance.
I was delighted with the service.
Excellent Staff
On number of occasions, I had opportunities to deal with Andrew Craig Estate Agents. In my opinion they are one of the best real estate agents so far I have interacted with (which combines both Newcastle and London!). They know how to create a balance between interests of both sellers and buyers. I am a buyer and being a buyer you can imagine how stressful property purchase can be. But at Andrew Craig, they have wonderful staff who keeps you at ease. I would especially like to compliment Eliza. I observed, she goes extra miles for both seller and buyers to bring the right information and keeps everyone at comfort. She has very good professional skills. So far I have not been able to find the right property for me, but I would be glad if I can get through Andrew Craig! I would recommend them for both sellers and buyers for their property needs.
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