Anglepoise® Avaliações 

215
•
O TrustScore é 5 de um total de 5

4,9

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Our Anglepoise 90 mini mini lamp stopped working without bring touched. I first tried to exchange the LED. But didn’t manage to open up the lamp. After reading the manual, I contacted customer service... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

As a say with mild discomfort, I age into my 50s I have come to the consolation that I know what I like and do not like. Anglepoise lamps are quite simple exquisite, classic and built to la... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Our Anglepoise 90 mini mini lamp stopped working so I contacted customer services - and they were fantastic! Maria replied very promptly and helped me to establish what might be wrong. She contacted t... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

From beginning to end the team at Anglepoise have been fantastic. My much loved lamp has been rewired and refurbished. The collection pack was excellent, as was the delivery after. Thank you.

A empresa respondeu

Detalhes da empresa

  1. Loja de Iluminação
  2. também em
  3. Fabricante de Luzes

Escrito pela empresa

Welcome to the official Anglepoise® website. Discover the rich history behind this quintessentially British brand and view our wide range of products.


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

215 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,9

Todas as avaliações

(215)

64 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Rewiring service

I bought a vintage 1227 Anglepoise lamp that needed rewiring so I made use of the Anglepoise rewiring service which I discovered after a quick search online. I got a response the next day from Flora she was extremely helpful and very enthusiastic about her job.

The lamp was collected by a courier within a couple of days of my initial enquiry, this was all part of the service and was arranged by Anglepoise I didn’t have to do anything.

It was returned to me about a month later, the quality of the work is exceptional the technician even replaced a part that was missing that I hadn’t noticed.

The lamp now works perfectly and looks fantastic, I can’t fault the service I received, I am very impressed

6 de outubro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I have a pair matching 90 mini mini…

I have a pair matching 90 mini mini lamps, one of which had developed a fault. First time any of my lights by Anglepoise had become faulty. The support team sent me simple instructions which had the item working again in minutes. So really happy with the experience as I am obsolete colour and I was dreading replacing the pair.

1 de dezembro de 2025
Avaliação não solicitada
logotipo da Anglepoise®

Resposta da Anglepoise®

Thank you so much for sharing your experience. We're delighted to hear everything is back up and running so quickly. Our team is always glad to help keep cherished pieces in use, especially when they’re in a finish that’s no longer available. If you ever need anything else, we’re here for you 😊

Avaliado com 5 de um total de 5 estrelas

Anglepoise, the name says it all.

If you want quality lighting, Anglepoise are the people to go to. A great established company renowned for innovation, style and design that are timeless and built to last the test of time, I’m glad I have a few of their lamps. I’ll definitely be back again in the near future.

21 de novembro de 2025
Avaliação não solicitada
logotipo da Anglepoise®

Resposta da Anglepoise®

Thank you so much for sharing your experience with us. It’s wonderful to hear how much you’re enjoying your lamps, and we truly appreciate your loyalty. We look forward to welcoming you back whenever you’re ready to add to your collection 😁

Avaliado com 5 de um total de 5 estrelas

Good help.

The help I received through your chat line was prompt and helpful. Thanks.

28 de novembro de 2025
Avaliação não solicitada
logotipo da Anglepoise®

Resposta da Anglepoise®

Thank you for your review! We're pleased to have helped 😊

Avaliado com 5 de um total de 5 estrelas

Got the information I needed about…

Got the information I needed about converting an old desk lamp to LED via their Chatroom - all in the space of about 10 minutes

19 de novembro de 2025
Avaliação não solicitada
logotipo da Anglepoise®

Resposta da Anglepoise®

Thank you for your feedback 😊 We're pleased we could help so quickly!

Avaliado com 5 de um total de 5 estrelas

Absolutely faultless

Extremely helpful and provided spare screws free of charge for our 10-year-old lamp after one went missing. Thank you so much.

9 de novembro de 2025
Avaliação não solicitada
logotipo da Anglepoise®

Resposta da Anglepoise®

Thank you so much for your lovely feedback! We’re delighted we could help and that your lamp is still going strong after all these years. If you ever need any further assistance, please don’t hesitate to get in touch 😊

Avaliado com 5 de um total de 5 estrelas

To quote William Morris...

To quote William Morris: Have nothing in your house that you do not know to be useful or believe to be beautiful. My new wall mounted Anglepoise 1227 lamp is exactly that: useful and beautiful. Extremely well made. Mine had the wall bracket option - in itself an elegant piece of cast metal. Supplied fixing screws and plugs didn't do it justice, so opted for 60 mm x 5 mm dome headed brass screws. Perfect.

29 de outubro de 2025
Avaliação não solicitada
logotipo da Anglepoise®

Resposta da Anglepoise®

Thank you so much for your thoughtful review and for sharing that wonderful William Morris quote - it perfectly captures the spirit of the Anglepoise lamp.

We're delighted to hear that your wall-mounted lamp has found its place as both a beautiful and practical addition to your home. We appreciate your attention to detail, right down to the choice of brass screws - a truly elegant finishing touch! Enjoy the light for many years to come 💡

Avaliado com 5 de um total de 5 estrelas

I ordered a lamp as a gift that sadly…

I ordered a lamp as a gift that sadly was then not required. Spoke to customer support who followed up but also provided updates of the process the whole way and refund was quick.

Great service!

3 de outubro de 2025
Avaliação não solicitada
logotipo da Anglepoise®

Resposta da Anglepoise®

Thank you so much for your kind feedback! We’re glad to hear that our team was able to assist you smoothly and keep you updated throughout the process. It’s great to know you were happy with the service, even though the lamp wasn’t needed in the end. We really appreciate you taking the time to share your experience and hope to assist you again in the future! 🌟

Avaliado com 5 de um total de 5 estrelas

Outstanding product and also…

Outstanding product and also outstanding post-sales service when I had to contact customer services with a query. Almost instantaneous email response from a real person who engaged properly with the query. Unimprovably good!

20 de outubro de 2025
Avaliação não solicitada
logotipo da Anglepoise®

Resposta da Anglepoise®

Thank you so much for your wonderful feedback! We’re thrilled to hear you had such a positive experience and that our team could assist you quickly. Your support means a lot to us, and we look forward to serving you again in the future 😊

Avaliado com 5 de um total de 5 estrelas

Excellent Customer Service & Lifetime Guarantee

The customer service I recently received from Anglepoise was excellent. Maria dealt with my query efficiently and in such a friendly manner, even taking the time to call me to discuss the issue. The lifetime guarantee meant I received a replacement lamp with no fuss or bother. Overall I was bowled over by the service I received - this was a million times better than dealing with an automated bot!

12 de setembro de 2025
Avaliação não solicitada
logotipo da Anglepoise®

Resposta da Anglepoise®

We really appreciate you sharing your experience. It’s wonderful to hear how well Maria supported you and that the process was smooth and personal from start to finish. We’re committed to making sure every interaction feels human and hassle-free, and it’s great to know that came through 😁

Avaliado com 5 de um total de 5 estrelas

Repair

A repair query was dealt with patiently and thoroughly.

1 de outubro de 2025
Avaliação não solicitada
logotipo da Anglepoise®

Resposta da Anglepoise®

Thank you for your feedback. We're glad to hear you had a positive experience with our support team. Providing careful and attentive service is important to us, and it’s great to know we met your expectations. 😊

Avaliado com 5 de um total de 5 estrelas

Excellent quality & reputation, along with lifetime warranty

Been using anglepoise lamps since the 70s, so when the time came for new kitchen lighting, I knew we wouldn’t be disappointed with the Type 80 Pendant ceiling lights in our traditional oak kitchen - a happy blend of the old and modern. Very happy with the result. And a lifetime warranty too (shame it’s not still 1975!)

24 de setembro de 2025
logotipo da Anglepoise®

Resposta da Anglepoise®

Thank you for your kind words and continued trust over the years.

We're so pleased to hear the Type 80 Pendants have found a fitting place in your kitchen, bringing both function and character to the space. It’s great to know the design resonates with your style, and we hope they serve you well for many more years to come—warranty and all 😊

Avaliado com 5 de um total de 5 estrelas

Lovely friendly company

Lovely friendly company, excellent communication and great service! Delighted with our repair.

26 de setembro de 2025
logotipo da Anglepoise®

Resposta da Anglepoise®

Thank you so much for your kind words! We're thrilled to hear you're happy with the repair and that you had a positive experience with our team. It means a lot to us — if you ever need anything else, we're just a message away! 😊

Avaliado com 2 de um total de 5 estrelas

Rewiring kit is horribly overpriced

Needed advice on rewiring a vintage Anglepoise. Tracey on the chat was really helpful. I ordered the rewiring kit and it has arrived and looks ok but oh my goodness - £40 for a cable, a bulb holder, a switch and a normal plug is an absolute rip off. Wish I could send it back.

26 de setembro de 2025
logotipo da Anglepoise®

Resposta da Anglepoise®

Thanks for your feedback — we’re glad you found the support from Tracey helpful.

Regarding the kit, we understand your concerns about the cost. Each component is sourced individually from trusted suppliers to ensure quality and compatibility. We assemble these parts into a single kit to save customers the time and effort of tracking everything down themselves, and to make the rewiring process as straightforward as possible.

That said, if you'd like to talk about a return or have any other concerns. You can contact our Customer Support Team by emailing hello@anglepoise.com

Avaliado com 5 de um total de 5 estrelas

LOVELY DESIGN

LOVELY DESIGN, quickly sent , very well packaged, highly recommended.

25 de setembro de 2025
logotipo da Anglepoise®

Resposta da Anglepoise®

Thank you for your kind words! We're so glad you had a smooth experience and that everything arrived safely. Your recommendation means a great deal to us! 😊

Avaliado com 5 de um total de 5 estrelas

I’m hooked…

First, the customer service has been amazing. The 90yr Anniversary lamp is beautiful and the added hand written note in the booklet was a nice touch. Congratulations on your craftsmanship and legacy; I will be a lifelong customer.

25 de setembro de 2025
logotipo da Anglepoise®

Resposta da Anglepoise®

Thank you so much for your heartfelt message. We're honored to have been part of something meaningful for you, and it's incredibly rewarding to hear that our work and attention to detail made an impact. Your support means the world to us, and we look forward to being part of your space for many years to come 😊💡

Avaliado com 5 de um total de 5 estrelas

Love love LOVE ❤️

Excellent service, quick delivery, beautiful quality product. So pleased.

25 de setembro de 2025
logotipo da Anglepoise®

Resposta da Anglepoise®

Thank you for your lovely feedback! We're delighted you’re happy with everything and truly appreciate your support. It’s always a pleasure to deliver a great experience from start to finish 😁

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