Anglepoise® Avaliações 

215
•
O TrustScore é 5 de um total de 5

4,9

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Our Anglepoise 90 mini mini lamp stopped working without bring touched. I first tried to exchange the LED. But didn’t manage to open up the lamp. After reading the manual, I contacted customer service... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

As a say with mild discomfort, I age into my 50s I have come to the consolation that I know what I like and do not like. Anglepoise lamps are quite simple exquisite, classic and built to la... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Our Anglepoise 90 mini mini lamp stopped working so I contacted customer services - and they were fantastic! Maria replied very promptly and helped me to establish what might be wrong. She contacted t... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

From beginning to end the team at Anglepoise have been fantastic. My much loved lamp has been rewired and refurbished. The collection pack was excellent, as was the delivery after. Thank you.

A empresa respondeu

Detalhes da empresa

  1. Loja de Iluminação
  2. também em
  3. Fabricante de Luzes

Escrito pela empresa

Welcome to the official Anglepoise® website. Discover the rich history behind this quintessentially British brand and view our wide range of products.


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

215 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,9

Todas as avaliações

(215)

64 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Brilliant, just brilliant

Fantastic communication, really helpful. I'm very impressed, and would not hesitate to recommend them.

2 de outubro de 2025
Avaliação não solicitada
logotipo da Anglepoise®

Resposta da Anglepoise®

Thank you so much for your kind words! We’re truly grateful for your support and thrilled to know you had such a positive experience. It means a lot to us that you’d recommend our service 😊

Avaliado com 5 de um total de 5 estrelas

Fabulous lamp

Fabulous lamp, should have bought one years ago.

A beautiful, quality finish lamp .... using it makes me smile.

25 de setembro de 2025
logotipo da Anglepoise®

Resposta da Anglepoise®

Thank you so much for the lovely review - reading it makes us smile! 😁

Avaliado com 5 de um total de 5 estrelas

Amazing customer service, Flora deserves a pay rise!

We inherited a floor lamp that sadly got damaged in transit and lost some parts. On contacting Flora (on the anglepoise help chat), she helped identify the missing parts and despite one part not being available as a spare, a preloved spare was found and supplied. Pictures and pdf’s were sent and nothing was too much trouble. Such amazing customer service - pleasant, helpful, above and beyond and efficient. I will actually choose anglepoise based on how amazing the customer service is! Having spent an hour this morning battling another companies ‘help’ desk (without them even being able to identify what part I needed from a supplied picture) I felt compelled to leave a review to encourage people to support such an amazing company. The lamp is stunning and we are delighted to be able to use it after thinking it was a lost cause. These are such an iconic design and it is lovely they are still solid and as well made as the desk lamps of my youth (yes I am quite old!) The national trust green is beautiful too :)

26 de setembro de 2025
Avaliação não solicitada
logotipo da Anglepoise®

Resposta da Anglepoise®

Thank you so much for taking the time to share your experience.

We're truly glad we could assist in bringing your lamp back to life. It's always our goal to make sure every customer feels supported and heard—especially when dealing with treasured items.

We're happy that we could provide the guidance and care needed to resolve the issue. Your kind words mean a great deal to us, and we're honoured to have earned your trust. We hope your lamp brings you many more years of enjoyment! 😁

Avaliado com 5 de um total de 5 estrelas

More than Service!

I had a problem with a delivery. I ordered two lamps at another Shop and Anglepoise Deals with the problem Like I ordered they by them. I am grateful, tha Maria (my E-Mail contact), now sent me the missing parts (O-Ring and pole-clips).
Thank you! 💡

26 de setembro de 2025
Avaliação não solicitada
logotipo da Anglepoise®

Resposta da Anglepoise®

Thank you for taking the time to share your experience. We’re so pleased to hear that our team was able to assist and ensure everything was resolved smoothly.

Your appreciation means a lot to us, and we’ll be sure to pass your kind words along to Maria. If there’s anything else you need in the future, don’t hesitate to reach out 😊💡

Avaliado com 5 de um total de 5 estrelas

Excellent customer service

I contacted customer service to ask about a specific lamp and got excellent service from Maria at this classy classic company. Keep up the good service!

25 de setembro de 2025
Avaliação não solicitada
logotipo da Anglepoise®

Resposta da Anglepoise®

Thank you so much for your kind words! We're thrilled to hear you had a great experience with our team. We'll be sure to pass along your appreciation to Maria. Your support means a lot to us! 😊

Avaliado com 5 de um total de 5 estrelas

I've had an Anglepoise lamp for 50…

I've had an Anglepoise lamp for 50 years, but I had to replace it recently. I was pleased to see that my new lamp was almost the same as my old one. If it lasts as long, it will outlive me, so I will have to gift it to my family!

24 de setembro de 2025
Avaliação não solicitada
logotipo da Anglepoise®

Resposta da Anglepoise®

Thank you for your review and loyalty to our brand! I'm sure your new lamp will last just as long. We also provide a rewire service for our older lamps, so do get in touch if this would be of interest to you 😊

Avaliado com 5 de um total de 5 estrelas

great customer support

It’s the little things that make the biggest difference. Yesterday I called Anglepoise to enquire about one of their lamps. I spoke to a lady called Maria who was super friendly and helpful. Not only did she answer my enquiry but within 15 minutes she had also sent me a detailed response by email as promised. I know it’s probably not such a big deal. But you can’t always be sure of positive experiences when you call a customer service department. So to find one that does what they promise to do is a strong representation of the sort of business you’re dealing with. Now all I need to do is hope my new lamp arrives swiftly!!!?!…

18 de setembro de 2025
Avaliação não solicitada
logotipo da Anglepoise®

Resposta da Anglepoise®

Thank you so much for taking the time to share your experience. We're thrilled to hear that your interaction with our team left a positive impression. Providing prompt, friendly, and reliable service is something we care deeply about, and it's wonderful to know that came through. We'll be sure to pass your kind words on to Maria. We're excited for you to enjoy your new lamp!

Avaliado com 5 de um total de 5 estrelas

Classic design I

I own two 1227 desk lamps and recently purchased a set of replacement springs the lights are really well put together and add presents to any room, very satistfyed

2 de setembro de 2025
logotipo da Anglepoise®

Resposta da Anglepoise®

Thank you so much for your kind words and continued support!

We're thrilled to hear that your desk lamps are serving you well and that the replacement springs helped keep them in top shape 😊

Avaliado com 5 de um total de 5 estrelas

Very helpful

Very helpful, contacted the same day although they do not stock what I was looking for they were very helpful.was looking for springs for herbert terry 1227 angelpoise lamp circa 1930s.

4 de setembro de 2025
Avaliação não solicitada
logotipo da Anglepoise®

Resposta da Anglepoise®

Thank you for your kind review! We're glad we could assist you, even though we didn’t have the springs you were looking for.

If there's anything else we can help with in the future, please don’t hesitate to get in touch!

Avaliado com 3 de um total de 5 estrelas

Don’t like having to assemble lamp

Don’t like having to assemble lamp. It’s still in its box

5 de setembro de 2025
logotipo da Anglepoise®

Resposta da Anglepoise®

Thank you for your honest feedback. To ensure we use as little packaging as possible and the safe arrival of your order, all of our desk, table and floor lamps require a small element of assembly. We provide clear instructions to ensure this is as easy as possible.

Please don't hesitate to get in touch with our Customer Support Team if you need any advice or guidance - email us at hello@anglepoise.com or call 01227 538 038

Avaliado com 1 de um total de 5 estrelas

DPD employ THIEVES!

The delivery driver STOLE the lamp that I had PAID for! DON'T use DPD because they employ THIEVES!!!

3 de setembro de 2025
logotipo da Anglepoise®

Resposta da Anglepoise®

I'm so sorry this has happened, this isn't the experience we want our customers to have.

I can see you are in touch with our Customer Support Team who have opened up an investigation with DPD and will be arranging for a replacement to be sent as soon as possible.

Avaliado com 5 de um total de 5 estrelas

Absolutely love my 1227 Chrome lamp

Absolutely love my 1227 Chrome lamp. Great service and prompt delivery. After sales service was friendly and really helpful when I needed help with locating grub screw correctly.

26 de agosto de 2025
logotipo da Anglepoise®

Resposta da Anglepoise®

Thank you so much for your lovely review! We're thrilled to hear that you’re enjoying your lamp and that our team was able to assist you promptly and helpfully. If you ever need anything else, don’t hesitate to reach out — we’re always here to help. 😁

Avaliado com 5 de um total de 5 estrelas

Quality products

Hi end products. We will be buying more from Anglepoise for our bedroom. Secure packaging and excellent quality. Highly recommend. We purchased the original 1227 mini desk lamp which is quite large and more than ample size for a desk and an original 1227 midi light pendant - both in black. Both are exceptionally well made. Purchased the recommended bulbs and they give out a great light output. We are thrilled to bits.

7 de agosto de 2025
Avaliado com 5 de um total de 5 estrelas

Superb customer service

I made contact with customer service and the agent (Maria) went to great lengths to help me find a repair option for an elderly and disabled friend who had broken a part of her light. Anglepoise lights might be expensive but their customer service is superb and a lesson to other manufacturers.

5 de setembro de 2025
Avaliação não solicitada

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